PetBiz Podcast for Pet Business Owners

Janie Budnick
  • 4.0 (2)
  • ENTREPRENEURSHIP
  • WEEKLY SERIES
PetBiz Podcast for Pet Business Owners

The PetBiz Podcast is the perfect place for pet business owners to learn, connect, and grow. Hosted by pet business expert Janie Budnick, this podcast features interviews with industry leaders, as well as actionable tips and strategies for building a successful pet business. Whether you're a groomer, a dog walker, a pet sitter, or any other type of pet business owner, you'll find valuable insights and inspiration in every episode. With a fun and engaging style, Janie brings her years of experience and expertise to the table, helping listeners navigate the challenges of running a pet business and achieve their goals. So if you're ready to take your pet business to the next level, join Janie and her guests on the PetBiz Podcast today!

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  1. EPISODE 1

    #117 Crush the Boxes of Society and the Pet Industry

    Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help! Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship! “I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” – If that sounds like you, please consider rating and reviewing this show! This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard! Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

    24 min

  2. EPISODE 2

    #118 Crush the Boxes We Put Ourselves In

    In episode 118 of the Pet Biz podcast, we dive deeper into the theme of breaking free from societal and self-imposed limitations discussed in the previous episode. The conversation expands on how professionals in the pet industry often face misconceptions from others about their work. I talk about overcoming external and internal judgments about career choices. The episode emphasizes the importance of community, particularly in light of the isolation experienced during the pandemic, and how connecting with like-minded individuals can be empowering. The podcast also explores setting ambitious goals, leveraging books like Marie Forleo's 'Everything is Figureoutable' and Dan Sullivan's '10x is Easier than 2x' to shift mindsets from 'I can't' to 'I won't' and envisioning expansive growth. Finally, the host encourages listeners to uncover their passion, purpose, and integrate them into their professional lives, using the parable of the bricklayer to illustrate the varied perspectives on work. The episode concludes with a call to reflect on personal journeys and the factors that drive personal and professional fulfillment. 00:00 Introduction and Recap of Last Week's Episode 00:46 Society's Boxes and Personal Experiences 04:23 The Power of Community and Overcoming Isolation 06:20 Reflecting on Personal Journeys and Setbacks 09:16 Challenging Limiting Beliefs 12:01 Setting Goals and Dreaming Big 15:32 Finding Purpose and Passion in Your Work 23:34 Conclusion and Final Thoughts Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help! Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship! “I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” – If that sounds like you, please consider rating and reviewing this show! This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard! Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

    26 min

  3. EPISODE 3

    #119 Pricing Strategies for 2025

    In this episode of the Pet Biz Podcast, host Janie Budnick delves into strategic pricing strategies for pet business owners as they approach the end of 2024. Janie emphasizes the importance of regularly reviewing long-term goals and aligning them with actionable steps. The discussion covers the impact of industry growth, cost increases, market demand, and customer sensitivity on pricing decisions. Janie shares her personal experiences, insights on economic conditions, inflation, and the importance of understanding your client base. The episode provides practical advice on conducting customer surveys, implementing psychological pricing techniques, and preparing for incremental price increases to maintain profitability and sustainability in the pet industry. 00:00 Introduction to Long-Term Goals 00:31 Welcome to the Pet Biz Podcast 01:15 Pricing Strategies for 2024 01:49 Understanding Market Dynamics 05:17 Cost Considerations 11:33 Customer Sensitivity and Feedback 17:32 Economic and Political Factors 24:43 Strategic Pricing Adjustments 39:01 Conclusion and Next Steps Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help! Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship! “I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” – If that sounds like you, please consider rating and reviewing this show! This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard! Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

    40 min

  4. EPISODE 4

    #120 Employee Contracts & Non-Competes

    In Episode 20 of the Pet Biz Podcast, Janie Budnick delves into the critical aspects of employee contracts in the pet industry. She begins by reminding listeners of the importance of regularly reviewing these documents, particularly as the new year approaches. Janie clarifies the distinction between employee contracts and handbooks, discussing essential contract elements such as job information, benefits, compensation, termination clauses, and various protective clauses like non-disclosure, and non-solicit. She offers insights into avoiding potential legal and business pitfalls related to non-solicit and non-compete clauses, emphasizing the need for legal advice tailored to state-specific regulations. Additionally, Janie touches on the Federal Trade Commission's rulings on non-competes and the evolving legal landscape for such agreements. She also discusses stay-or-pay provisions from her own experience and their implications within the pet industry. Janie concludes with the importance of being compliant and vigilant in this ever-evolving regulatory environment. 00:00 Welcome to Pet Biz Podcast Episode 20 01:05 Understanding Employee Contracts 02:40 Non-Disclosure Agreements Explained 03:14 The Importance of Non-Solicit Clauses 07:58 Navigating Non-Compete Clauses 13:09 Legal Landscape of Non-Competes in 2024 20:58 Stay or Pay Provisions in Employment Contracts 25:49 Wrapping Up and Final Thoughts Links Shared in this Podcast: State Non-Compete Map Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help! Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship! “I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” – If that sounds like you, please consider rating and reviewing this show! This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard! Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

    29 min

  5. EPISODE 5

    #121 Metrics to Measure for 2025

    In the inaugural episode of 2025, Janie kicks off episode 121 of the Pet Biz Podcast by reflecting on the accomplishments of 2024 and setting an uplifting tone for the year ahead. She dives deep into essential metrics that pet business owners need to track to set and achieve their business goals. The episode breaks down key metrics into three categories: financial metrics like Average Customer Value (ACV), Client Retention, Customer Lifetime Value (CLV), Cost Per Lead (CPL), and Customer Acquisition Cost (CAC); company metrics like Customer Satisfaction Score (CSAT), Customer Churn, Revenue Growth Rate, Occupancy or Staff Utilization, Net Profit Margin, and business valuation metrics such as SDE and EBITDA; and employee metrics like Employee Retention, Employee Turnover, First-Year Employee Turnover, and the importance of scorecards for team accountability. Janie provides practical steps, valuable insights, and a motivational push for pet business owners to analyze their past performance and plan strategically for a successful year. 00:00 Welcome to the New Year! 00:26 Reflecting on 2024 Achievements 01:53 Importance of Metrics in Your Business 02:56 Financial Metrics: Understanding Your Numbers 03:16 Calculating Average Customer Value (ACV) 09:52 Client Retention and Lifetime Value 14:08 Marketing Metrics: Cost Per Lead and Customer Acquisition Cost 19:46 Company Metrics: Customer Satisfaction and Churn 27:43 Understanding Client Churn 30:51 Analyzing Revenue Growth Rate 33:03 Evaluating Occupancy and Staff Utilization 34:00 Calculating Net Profit Margin 35:40 Determining Business Value 38:53 Assessing Marketing Metrics 46:00 Employee Metrics and Retention 52:57 Final Thoughts and Summary Hey there 👋 I’m Janie Budnick - Host of the PetBiz Podcast and founder of the PetBiz University™, including the PetBizMBA® Business Accelerator and the PetBizCRM™ Relationship Manager solution. No matter how far you are down the pet business path from START to FREEDOM I we are here to help! Friend, your entrepreneurial dreams can 100% be a reality – but, let me tell you, it’s so easy to get discouraged when you’re starting out or in the messy middle. There are so many things to learn. PetBiz University is the one place where you can get the support and education you need for your stage of entrepreneurship! “I love finding out about the strategies, tips, and cool people in our industry at the PetBiz Podcast!” – If that sounds like you, please consider rating and reviewing this show! This helps us support the amazing pet industry and provide more education and resources to pet business owners. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let us know what you loved most about the episode you heard! Also, if you haven’t done so already, follow the podcast. we add new interviews weekly, and if you’re not following, there’s a good chance you’ll miss out. Follow now!

    57 min
See All Season 3 (5)

Ratings & Reviews

4
out of 5
2 Ratings

About

The PetBiz Podcast is the perfect place for pet business owners to learn, connect, and grow. Hosted by pet business expert Janie Budnick, this podcast features interviews with industry leaders, as well as actionable tips and strategies for building a successful pet business. Whether you're a groomer, a dog walker, a pet sitter, or any other type of pet business owner, you'll find valuable insights and inspiration in every episode. With a fun and engaging style, Janie brings her years of experience and expertise to the table, helping listeners navigate the challenges of running a pet business and achieve their goals. So if you're ready to take your pet business to the next level, join Janie and her guests on the PetBiz Podcast today!

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