Redefining Communications with Jenni Field Jenni Field

In the fourth episode of Season 5, Jenni discusses the critical importance of integrity for leaders. Drawing from research and practical experiences, Jenni defines integrity as consistently keeping your word, being genuine, and behaving ethically. 
She shares insights on the challenges of accountability and the consequences of lacking integrity, emphasising the need for leaders to take responsibility and follow through on promises. Through a previous case study, Jenni illustrates how a failure to demonstrate integrity impacts team trust and engagement. She also provides actionable steps to build integrity, including embracing accountability, learning to apologise, and prioritising commitments.
Episode Timestamps:
00:41 - Defining Integrity
01:40 - Challenges of Accountability
05:02 - The Consequences of Lacking Integrity
07:24 - Building Integrity: Practical Steps
Key Takeaways From This Episode:
Integrity is fundamental for credible leadership and it is consistently valued by both leaders and follower
Leaders with integrity do what they say they will do, are genuine, accountable, and behave ethically
Accountability challenges arise from discomfort in admitting mistakes, justifying actions, and the fear of offending others
Without integrity, there is no trust, which can lead to disengagement and frustration
Thank you for listening! 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions: 
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community
Season 2, Episode 8: Why Accountability Can Be Hard
 

In the third episode of Season 5, Jenni explores the importance of empathy in leadership. She defines genuine empathy beyond just 'stepping into someone else's shoes' and shares personal stories highlighting the chaos that arises from a lack of empathy. 
Jenni also provides three practical tips for leaders to build empathy, including: actively listening, being flexible, and avoiding self-centred storytelling. The episode emphasises that empathy is crucial for forming genuine connections and maintaining credibility as a leader. 
Episode Timestamps:
00:29 - Defining Empathy
01:19 - The Importance of Empathy in Leadership
02:18 - The Chaos Without Empathy
03:55 - A Real-Life Example of Empathy in Action
06:36 - Building Empathy as a Leader
08:43 - Practical Tips for Demonstrating Empathy
Key Takeaways From This Episode:
Genuine empathy involves believing someone else's lived experiences and is closely linked to communication and leadership
Empathy vs. Compassion: Empathy requires understanding and believing others, while compassion is about connection
Lack of empathy in leadership leads to people disliking and not trusting their leaders
Three actionable steps for how leaders can build empathy
Thank you for listening! 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions: 
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community
Season 3, Episode 9: Understanding the Difference Between Empathy and Compassion

In the second episode of Season 5, Jenni discusses the practice of capability as a crucial component of credible leadership. She explores the definition of capability, the chaos that ensues from its absence, and draws from her professional experiences to illustrate its impact on organisational credibility.
Jenni outlines three key areas to build capability in leadership: industry knowledge, action-taking, and respect. She also touches on the challenges of demonstrating leadership capability without prior experience and emphasises the importance of continuous learning and mutual respect in effective leadership.
Episode Timestamps:
00:49 - Defining Capability in Leadership
02:38 - The Chaos of Lacking Capability
02:59 - Real-World Examples of Capability Issues
06:35 - Building Capability as a Leader
 
Key Takeaways From This Episode:
Capability includes experience in the industry or role, respect for those you lead and taking action
Chaos can be caused by a lack of capability which includes disrespect from team members when they don’t believe you’re capable, avoidance, conflict and challenging relationships
Leadership respect is earned, not simply given due to position
You can develop your capability by sharing personal experiences and stories, taking action, respecting team members and serving them, as well as continuous learning and self-development
 
Thank you for listening! 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions: 
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community

In the first episode of Season 5, Jenni delves into the theme of credible leadership. She discusses the importance of credibility in leadership roles, her research on the topic, and introduces her definition of a credible leader.
The episode reflects on the impact of the 2020 pandemic on leadership behaviours and explores the eight practices associated with credible leadership. Jenni also shares insights from her LinkedIn community and presents findings from her research report. 
Throughout the season, each episode will focus on one of the eight key practices that define credible leadership, as well as provide you with practical things that you can implement to build that practice that will enable you to lead effectively. 
Episode Timestamps:
00:16 - The Importance of Credible Leadership
00:26 - The Pandemic's Impact on Leadership
01:31 - Exploring Empathy and Authenticity
02:56 - Defining Credibility
03:04 - Research Insights on Credibility
06:22 - Challenges to Credible Leadership
08:05 - The Eight Practices of Credibility
Key Takeaways From This Episode:
Why there was an emphasis on being empathetic, human, and authentic during the pandemic
Key blockers to credibility include change and uncertainty, leadership development, communication issues, and remote work challenges
The eight key practices of credibility and understanding what they all entail
Effective communication combined with accountability ensures genuine leadership and followership
Thank you for listening! 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions: 
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community

Welcome back to the Redefining Communications podcast with Jenni Field!
Season Five is going to focus on leadership, specifically credible leadership. We've spent some time researching to find out what it is that makes a leader credible, and through our research, we discovered eight practices to become a credible leader, which we will be exploring throughout this season. 
Each episode will deep dive into one of these practices, discussing the chaos that can happen when credibility is missing and also offer practical advice on how you can build that practice to become a leader people will follow.
So, sit back and relax or enjoy the walk, or however you are listening - we hope you enjoy this season with us!
Episode Timestamps:
00:11 - Focus on Credible Leadership
00:32 - Research and Eight Practices
00:53 - Episode Breakdown and Schedule
01:26 - Final Thoughts and Community Invitation
Thank you for listening! 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions: 
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community

We had to include a bonus episode for us to share with you our brand-new research into deskless workers called Remotely Interested?
Listen as Jenni shares why we did it, what we did, and what the results are telling us, so you can look at how you can shift from chaos to calm with frontline or deskless workers in your organisation.
If you are listening before the 3 October 2023, you can join our webinar where Jenni and Benjamin will be celebrating the launch of the findings. Click on the 2023 link below!
Thank you for listening!
Keep the conversation going, ask questions, and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
 
Resources:
2019 landing page: Remotely interested? 2019 - Redefining Communications
2023 landing page: Remotely Interested? 2023 - Redefining Communications
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