S4E20 The Getting the Best From Your Written Communication Edition with Leslie O’Flahavan The Only One Business Show

James chats with Leslie O’Flahavan a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie leads customised writing courses for Fortune 500 companies, government agencies, and non-profit organisations.

Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organisation improve their writing skills, so they can do their jobs better. As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk.

She is a LinkedIn Learning author of five courses on topics including writing for social media; live chat and text; plain language; and technical writing.

They discuss improving communication with your customers in written channels, the emergence of email, writing great web content,

Contact Leslie:

• Twitter: https://twitter.com/LeslieO
• LinkedIn: https://www.linkedin.com/in/leslieoflahavan/
• Instagram: https://www.instagram.com/ewriteonline/
• Email: Leslie@ewriteonline.com
• Website: https://ewriteonline.com