Season 2, Episode 23: Bathroom Compilation The Hold Room
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- News
Today in the Hold Room we get to hear all of the wonderful responses throughout Seasons 1 and 2 to “What is your favorite airport bathroom?” We learned very early on that the bathroom experience makes a big difference in the overall passenger experience of an airport. Some of the responses we heard repeatedly and some responses are unique and specific to one airport. We hope you enjoy this light-hearted and fun last episode of Season 2 of The Hold Room.
The Hold Room, Season 2 Episode 23 – Bathroom Compilation
Transcript
[Introduction]
TJ: Welcome to The Hold Room with ACC: a quick update on all things relating to airport development as well as the Airport Consultants Council.
Laura C.: This episode is part of the passenger experience series hosted by ACC's Terminal and Facilities Committee. In this series, we are collecting the experiences and perspectives about the future of passenger travel, including changing demographics such as the U.S. population aging and becoming more multicultural, new technologies, labor and supply chain shortages, and what the future may have in store. Thank you for joining us in the Hold Room.
[Interview]
Laura C.: Bathroom. Restroom. Water Closet. Washroom. Loo. Lavatory. Potty. John. Whatever you call it, these facilities serve one of our most basic human needs. Perhaps it is no surprise, then, that they are integral to the airport passenger experience. In this special compilation episode, we asked all our friends who joined us on this previous season of The Hold Room one simple question: What is your favorite airport bathroom? Everyone had something to say, whether they were shouting out a specific airport’s bathrooms, or they were describing features of what their favorite bathroom would be. Listen ahead and find out if your home airport received a shoutout.
Laura C.: Anita Cobb at Mead and Hunt.
Laura C.: Do you have a favorite bathroom? Like, where’s your favorite airport bathroom?
Anita Cobb: Oh my gosh, thank you for asking me this because now is my time to shine. My favorite bathroom in the continental United States is Dallas Fort Worth. They have the best bathrooms ever because they have tush lights. Tush lights are the smartest thing in the world! I want every business everywhere to have tush lights. It only makes sense to see that somebody's occupying a stall by a big red light so that you don't have to bend over at the waist and make your hair touch the ground just to be able to see who's in the bathroom. And I think their doors go all the way to the floor so you don't have to be weird about it too. And then I also love the fact that they have the maps, and then it shows you how many people are in the bathroom, how close is the nearest bathroom—best bathrooms ever! I love it. I cannot advocate for tush lights anymore than I can for their use at the Dallas Fort Worth Airport. I absolutely love that.
Laura C.: Anthony Barnes at ADK Consulting and Executive Search.
Max V.: Something that we've been asking all of our guests: what is your favorite airport bathroom and tell us why.
Anthony Barnes: That's a very funny question. I actually do not have a favorite airport bathroom. I actually do not remember a lot of airport bathrooms because I'm usually running in and running out before getting on a plane. But what I find pleasure in are clean facilities, making sure that it's stocked with supplies, the hand dryer works, making sure that there's adequate space in the stalls and getting throughout the restroom. I've been to some restrooms where it's been a little small. But, you know, just making sure that it's adequate space, and then easy navigation in and out—that I'm not running into someone as they're coming out. And you know, all of that. So, easy navigation.
Laura C.: Angela Berry-Roberson at the U.S. Department of Transportation.
Laura C.: What is your favorite bathroom?
Angela Berry-Roberson:
Today in the Hold Room we get to hear all of the wonderful responses throughout Seasons 1 and 2 to “What is your favorite airport bathroom?” We learned very early on that the bathroom experience makes a big difference in the overall passenger experience of an airport. Some of the responses we heard repeatedly and some responses are unique and specific to one airport. We hope you enjoy this light-hearted and fun last episode of Season 2 of The Hold Room.
The Hold Room, Season 2 Episode 23 – Bathroom Compilation
Transcript
[Introduction]
TJ: Welcome to The Hold Room with ACC: a quick update on all things relating to airport development as well as the Airport Consultants Council.
Laura C.: This episode is part of the passenger experience series hosted by ACC's Terminal and Facilities Committee. In this series, we are collecting the experiences and perspectives about the future of passenger travel, including changing demographics such as the U.S. population aging and becoming more multicultural, new technologies, labor and supply chain shortages, and what the future may have in store. Thank you for joining us in the Hold Room.
[Interview]
Laura C.: Bathroom. Restroom. Water Closet. Washroom. Loo. Lavatory. Potty. John. Whatever you call it, these facilities serve one of our most basic human needs. Perhaps it is no surprise, then, that they are integral to the airport passenger experience. In this special compilation episode, we asked all our friends who joined us on this previous season of The Hold Room one simple question: What is your favorite airport bathroom? Everyone had something to say, whether they were shouting out a specific airport’s bathrooms, or they were describing features of what their favorite bathroom would be. Listen ahead and find out if your home airport received a shoutout.
Laura C.: Anita Cobb at Mead and Hunt.
Laura C.: Do you have a favorite bathroom? Like, where’s your favorite airport bathroom?
Anita Cobb: Oh my gosh, thank you for asking me this because now is my time to shine. My favorite bathroom in the continental United States is Dallas Fort Worth. They have the best bathrooms ever because they have tush lights. Tush lights are the smartest thing in the world! I want every business everywhere to have tush lights. It only makes sense to see that somebody's occupying a stall by a big red light so that you don't have to bend over at the waist and make your hair touch the ground just to be able to see who's in the bathroom. And I think their doors go all the way to the floor so you don't have to be weird about it too. And then I also love the fact that they have the maps, and then it shows you how many people are in the bathroom, how close is the nearest bathroom—best bathrooms ever! I love it. I cannot advocate for tush lights anymore than I can for their use at the Dallas Fort Worth Airport. I absolutely love that.
Laura C.: Anthony Barnes at ADK Consulting and Executive Search.
Max V.: Something that we've been asking all of our guests: what is your favorite airport bathroom and tell us why.
Anthony Barnes: That's a very funny question. I actually do not have a favorite airport bathroom. I actually do not remember a lot of airport bathrooms because I'm usually running in and running out before getting on a plane. But what I find pleasure in are clean facilities, making sure that it's stocked with supplies, the hand dryer works, making sure that there's adequate space in the stalls and getting throughout the restroom. I've been to some restrooms where it's been a little small. But, you know, just making sure that it's adequate space, and then easy navigation in and out—that I'm not running into someone as they're coming out. And you know, all of that. So, easy navigation.
Laura C.: Angela Berry-Roberson at the U.S. Department of Transportation.
Laura C.: What is your favorite bathroom?
Angela Berry-Roberson: