54 episodes

We get into the nitty gritty of marketing strategy across partnerships, digital advertising, PR & social media in short, sharp & shiny episodes for freelancers, startups, SMEs, marketers & publicists. Brought to you by Collabosaurus, the matchmaker for brands.

Stop, Collaborate & Listen Jessica Ruhfus, Collabosaurus

    • Marketing
    • 5.0, 1 Rating

We get into the nitty gritty of marketing strategy across partnerships, digital advertising, PR & social media in short, sharp & shiny episodes for freelancers, startups, SMEs, marketers & publicists. Brought to you by Collabosaurus, the matchmaker for brands.

    3 Ways Bunnings nail customer experience

    3 Ways Bunnings nail customer experience

    Who knew I'd be talking about sausage sizzles on this podcast?!

    After recently painting my kitchen & visiting Bunnings about 3 times a week, it got me thinking about WHY Bunnings has become a household name & the #1 go-to for DIY.

    So, in this episode, I'm unpacking 3 different ways Bunnings nail their customer experience, which have established Bunnings as such a success in the market. Alongside these elements, I've got some tips as to how you can integrate these concepts into your own marketing & customer experience strategy

    • 8 min
    The impact of complaints handling

    The impact of complaints handling

    I had a customer experience this week that got me thinking about the impact of complaints handling. In short? It's massive. 

    Did you know that for every 1 complaint you receive, 26 people remain silent (& 14 of those people tell 5 or more of their friends about it?!)

    In this episode, we'll dive into two big stats you need to know, plus 4 steps for becoming a complaints handling BOSS to boost retention & revenue.

    • 10 min
    4 Steps for getting to know your VALUE

    4 Steps for getting to know your VALUE

    We speak to so many business owners who aren't sure of what they have to offer in a brand collaboration, or who feel "too small" to collaborate.

    The purpose of this episode is to...

    1) Help you realise you have a lot more to offer than you might think

    2) Give you some prompts & ideas of what you can bring to the table

    3) Help you work out how to quantify what you're offering to establish a win/win

     

    We hope you love this episode! 

    Don't forget to check out our sister podcast: This is how we do it

    • 10 min
    5 Tips for getting the most out of Zoom

    5 Tips for getting the most out of Zoom

    We are ALL Zoom-ing right now (& Zoom's stock prices have shot up - lucky them!) But if you're catching yourself getting screen-shotted with a double chin & laundry in the background, it's time to uplevel your Zoom game. In this episode, I quickly whip through 5 tips for getting the most out of Zoom - from beauty filters to green screens!

    • 7 min
    6 Financial hacks for weathering this storm

    6 Financial hacks for weathering this storm

    COVID19 - what a storm it is! Of course, along with so many businesses, we've had to do a quick dive into our finances to make sure we ...

    • 13 min
    Coronavirus & a global recession: why collaboration matters

    Coronavirus & a global recession: why collaboration matters

    The world is having an absolute MOMENT right now & with Corona Virus impacting so many peoples jobs, events & related industrie...

    • 10 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating

heidijumpers ,

Very insightful

Jess shared clear concise tips, was really relatable and it was great that it felt like it was ‘for the listener’ not just to sell me something all the way through which I find way too often on business growth podcasts. Can’t wait to listen to the rest - to summarise, Stop, collaborate and listen is punchy, insightful and gives so many tips that you can get working on straight away. ❤️ Heidi Michelle May, London UK

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