The Business Secret Podcast - Ryan Englin

Ryan Englin is the CEO of Core Matters. At Core Matters, they help you think differently today to create new opportunities tomorrow. They guide and coach you to implement a proven system to connect the right employees with your company. By working side by side with you to find, recruit, and retain your most important assets, they help you push past the status quo and grow your team in the best way possible.

Delivering an amazing experience on the outside of your company begins with having the right employees on the inside. Your people – the core of your business – are the ones who will make your company rise to the top. And that’s why they focus on them.

In this episode, Shaun Hiscox talks with Ryan about how he works with businesses to help implement recruitment processes to help find the 'right' people for the job. He goes on to discuss how important it is for business to be focused on their recruiting/recruitment process, as finding customers is the easy part of business, finding the right staff/team members is where the real challenge is. He explains to Shaun how there are 3 experiences that every business has: 1) The Brand Experience, 2) The Customer Experience and 3) The Employee Experience - the final one being the 'core' aspect. If you create a great experience for your employees, then they will create a great experience for your customers and happy customers will take care of your brand and reputation.