The DYOJO Podcast Jon Isaacson / The DYOJO

The water damage response and repair industry has emerged into the consumer discourse. But how many property restoration contractors are aware of the rich history of innovation and collaboration that have laid the groundwork their livelihood? In this episode we take a field trip into the past with Ron "Alfie" Alford and complete our recap of RIA 2024 with Ed Cross.



In Episode 118 of The DYOJO Podcast

0:00 The 5th Water Damage Air Mover Made

12:49 Robust Conversations with Xactimate

18:16 History and Headway with the AGA

28:00 Becoming a Class A Contractor with Ron Alford



References and guest appearances for this episode include:

Sgt Ed from Restoration Crosscheck, video from Ron Alford, Cliff Zlotnik, Jim Thompson, Mark Springer, Katie Smith, excerpts from Ron Alford's book How To Win The Insurance Claim Game (available on Amazon), prior episodes of The DYOJO Podcast.



LAST EPISODETDP 117 Xactimate Apologizes to Restorers



Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.



THANK YOU SPONSORS:



Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration.



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS.



MUSICTheme - It's Only Worth It If You Work For It by NEFFEX

We recap some of the highlights from the Restoration Industry Association (RIA) Convention and Expo with our friend Ed Cross. Items of interest for property restoration contractors include an apology from the stage by Xactimate/Verisk and a face the advocate with four TPAs from the insurance claims ecosystem; Contractor Connection, Alacrity, Sedgewick, and Westhill.


In Episode 117 of The DYOJO Podcast

0:00 Sgt Ed Cross

2:23 Recap of Episode 116

3:20 Waste Diversion Tracking

4:31 Insurance Denied by Drone

6:09 New Position Statements from RIA

9:46 Xactimate Apologizes to Restorers

16:32 Weaponizing Xactimate

24:28 RIA 2024 Highlights


Clips were used in this Episode from

* InsurTech Trends, Integrations, Pricing, & More - C&R Magazine / Restoration Today Michelle Belvins interviews Aaron Brunko - https://www.youtube.com/watch?v=7E0JaaJsyk4&t=1098s



* Restoration Invoice: PAID - Restoration CrossCheck (Sgt Ed video) - https://www.youtube.com/watch?v=PVSUelq66uM&t=72s



LAST EPISODETDP 116 What Do Customers Know?


NEXT EPISODE Join us as we discuss the history of the Advocacy and Government Affairs (AGA) Committee of the Restoration Industry Association (RIA) and the progress discussed at the 2024 Convention.



Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.



THANK YOU SPONSORS:



Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration.



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS.



MUSIC

Theme - It's Only Worth It If You Work For It by NEFFEX

Cool Revenge - Jeremy Blake

We know customers aren’t always right. Yet, how come in insurance claims, property restoration, and construction projects we perpetuate this mantra of, “Do right by the customer”? In Episode 116 of The DYOJO Podcast, we will review whether this mindset leads to the positive project outcomes that all parties are looking for.


In Episode 116 of The DYOJO Podcast

0:00 The customer isn't always right

1:32 Restoration contractor convention

2:45 Do right by the customer - construction scope of work

8:18 Making the impossible possible

13:40 Do right by the customer - insurance scope of work

16:51 Who knows the most

19:39 Thinking differently about the project management role

21:22 Construction cost disputes


Clips were used in this Episode from

* The RIA Martin L King Award introduction video

* Scott Seiss Comedy

* Due South Inspections / Due South Brad

* 100 TDP Matching Materials for Insurance Claims

* Let The Structure Speak by Jon Isaacson (C&R Magazine)


LAST EPISODETDP

115 Property Restoration and Insurance Claim Contractors Convention


NEXT EPISODE

Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington. AND we will discuss some unique perspectives on recruiting, hiring, and developing professionals for the construction project management role.



Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.



THANK YOU SPONSORS:



Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration.



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS.



MUSIC

Theme - It's Only Worth It If You Work For It by NEFFEXCool Revenge - Jeremy Blake

In this episode of The DYOJO Podcast we share tips for making the most of the Restoration Industry Association (RIA) annual convention and expo. This year it will be in Dallas, Texas, April 8 - 10, 2024. Watch and listen for several Passport Stops that will help you elevate your mindsets and habits as a contractor specializing with insurance claims and disaster recovery. 



In Episode 115 of The DYOJO Podcast 

0:00 Industry Issues & Drama

4:48 Passport #1 

9:57 Passport #3 

14:07 The DYOJO Audiobooks 

16:37 Passport #4 

19:12 Passport #5

20:57 Passport #6 

23:34 Passport #8  

26:20 Property Restoration History 

31:53 Passport #11



Clips were used in this Episode from 

* The RIA Martin L King Award introduction video 

* Several prior episodes of The DYOJO Podcast 



Articles Cited Include

* A Brief Walk Through RIA History by Michelle Blevins (R&R Magazine) 

* Founding Fathers of Restoration by Pete Consigli (RIA Website, C&R Magazine) 

* Restoration’s History and the Modern Restorer by Jon Isaacson and Pete Consigli (Cleanfax Magazine) 



LAST EPISODE

TDP 114 No One Wants to Work



NEXT EPISODE 

Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington. 



Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. 



THANK YOU SPONSORS:

Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.  



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration. 



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS. 



MUSIC

Theme - It's Only Worth It If You Work For It by NEFFEX

In this episode of The DYOJO Podcast we review an interesting scenario where a podcast host gets called out or canceled for comments made regarding paid time off on Tik Tok. By doing so, we unravel some of the ways employers and employees can create better outcomes in the workplace. We confront mindsets and habit from old school mindsets, young professionals, and leadership catchphrases.


In Episode 114 of The DYOJO Podcast



0:00 No One Wants to Work
5:07 Should Employees Give a Reason for PTO?
9:42 Podcast Host Called Out by Employee
15:02 Management Echo Chambers
21:49 Did You Get Canceled, Or are You a Jerk?
24:32 Better Employee Communication



Clips were used in this Episode from

* Demoted Podcast

* 23 Nightmarish Job Descriptions by Hannah Marder



LAST EPISODE

TDP 113 Learning from Job Description and Interview Fails



NEXT EPISODE

Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington.



Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.



THANK YOU SPONSORS:



Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration.



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS.



MUSIC

Theme - It's Only Worth It If You Work For It by NEFFEX

Business owners and managers complain about the lack of quality applicants and employees who won't stick around. We take a look at some examples of terrible job descriptions for ways construction professionals can better navigate the recruitment process. We will also review some clips of hilariously bad job interviews for ways modern businesses can better connect with young professionals.


IN EPISODE 113 of THE DYOJO PODCAST:


0:00 Worst Job Interviews
5:51 Designing a Company Around Values with Al Erisman
8:19 The Shingle Principle
13:12 Tips to Prepare for a Job Interview
14:37 Terrible Job Descriptions
24:10 P2T Chapter 5 Audiobook


Clips were used in this Episode from

* Too Apree on YouTube

* TDP 49 with Al Erisman, author of The ServiceMaster Story

* P2T: Preparing 2 Thrive in the Modern Workplace (book) Chapter 5



PRIOR EPISODE

TDP 112 Creating a Competitive Business Advantage in 2024


NEXT EPISODE

Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington.


Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades.



THANK YOU SPONSORS:



Actionable Insights has built the Actionable Xactimate Profile which provides live estimating guidance while you work in Xactimate to help your estimating team avoid costly mistakes. Create accurate, more complete estimates with the Actionable Profile. It's a no-brainer for anyone looking to upgrade their Xactimate estimating workflow - no more estimating mistakes, no more missed line items.



EPIC Estimates - Any estimate, anywhere, anytime. Let the award-winning EPIC Estimates help your team write the next Xactimate or Symbility estimate. Freeing your team up to do what they're good at, while helping your business maximize productivity and profitability.



Restoration Industry Association (RIA) - Connect and collaborate with your industry peers through the largest non-profit professional trade association dedicated to the unique plight of restoration contractors. Join us April 8-10, 2024 in Dallas for the Restoration Industry Association Convention and Industry Expo. Discounts are available for early registration.



P2T: Preparing 2 Thrive in the Modern Workplace⁠ is the latest book from Jon Isaacson. P2T was written to help young professionals develop the mindsets and habits to thrive in the modern workplace. Employers are handing P2T out to new hires by the DOZENS.



MUSIC

Theme - It's Only Worth It If You Work For It by NEFFEX