180 episodes

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

The eCom Ops Podcast SyncSpider

    • Business
    • 5.0 • 5 Ratings

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.

    Think Omnichannel: Online + Offline; Here's Why! with Yuriy Boykiv

    Think Omnichannel: Online + Offline; Here's Why! with Yuriy Boykiv

    In this episode of the eCom Ops Podcast, host Norbert Strappler chats with Yuriy Boykiv, CEO of Front Row. Yuriy shares his journey from marketing to leading an eCommerce accelerator, providing insights into the evolving eCommerce landscape and the importance of omnichannel strategies.

    • 23 min
    Revolutionizing Furniture Shopping: How Innovation Drives Success with Alex Back

    Revolutionizing Furniture Shopping: How Innovation Drives Success with Alex Back

    In this episode of the eCom Ops podcast, we sit down with Alex Back, CEO and founder of Couch.com. With over 15 years in the e-commerce and online retail industry, Alex shares his journey from running a direct-to-consumer furniture brand to creating an innovative platform aimed at solving the biggest pain points in furniture shopping. Join us as we explore the insights and experiences that have shaped Alex's career and his vision for the future of e-commerce.

    • 23 min
    [Greatest Hits] Expert Email Marketing Insights for Maximum Growth, Kyle Stout, Elevate & Scale

    [Greatest Hits] Expert Email Marketing Insights for Maximum Growth, Kyle Stout, Elevate & Scale

    On this episode of SyncSpider’s eCom Ops Podcast, we welcome Kyle Stout, the founder of Elevate & Scale and an expert in e-commerce email marketing. Join host Norbert Strappler as they explore the power of email marketing for e-commerce businesses, including the significance of segmentation and personalization, striking the right balance between promotional and content-based emails, and the latest industry trends.

    • 28 min
    What No One Told You About Amazon Design with Ian Bower

    What No One Told You About Amazon Design with Ian Bower

    Welcome to another exciting episode of the Ecom Ops Podcast! In this installment, we dive into the transformative world of graphic design with Ian Bower, the founder of Graphic Rhythm. Discover how Ian's unique approach to design and customer strategy is reshaping how e-commerce businesses leverage visual content for better engagement and sales. Revealing Amazon design secrets and sharing tips on how to own your customers!

    • 26 min
    [Must-listen] How to Survive the Supercell Marketing Storm: Tips for eCommerce - Special Mix

    [Must-listen] How to Survive the Supercell Marketing Storm: Tips for eCommerce - Special Mix

    In this special mix episode of the E-com Ops Podcast, we delve into the dynamic and ever-evolving world of eCommerce marketing. Join host Norbert as he talks with four industry experts - Matt Janaway, Richard Harris, James Mew, and Kyle Stout - each bringing unique insights into the heart of successful eCommerce operations.

    • 22 min
    Scaling Amazon: In and Out with Kusha Karvandi

    Scaling Amazon: In and Out with Kusha Karvandi

    Welcome to the EcomOps Podcast, where we delve into the strategies that make e-commerce empires. In this episode, we explore the inspiring journey of Kusha Karvandi, an Inc 500 entrepreneur who has successfully launched and exited multiple seven and eight-figure Amazon businesses. Join us as Kusha shares insights from over a decade of experience in scaling brands and introduces Kazam, his AI-based SaaS tool designed to transform Amazon advertising campaigns.

    • 33 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

Demented pidgin ,

Great show

There seems to be so many podcasts out there that focus on the marketing side of ecommerce, it's nice to have someone focusing on the operations! Great host, interesting guests, highly recommend!

CoolCalmMateo ,

Love this podcast

Norbert always brings on great guests and they really dive in deep.

If you’re in the e-commerce space this is gold and hugely valuable!

High ffi ,

Finally an ops podcast!

Thanks team, an eCommerce podcast that I (an ops person) can enjoy :)

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