The evolution of line manager capability post-pandemic HR on the Offensive

The pandemic has shifted what good people management looks like as now managers need to consider both hybrid and in office workers. Success in people management requires certain traits, such as empathy and inspiration, which cannot be taught. Chris and Kat Bernardes are joined by Mitch Lassman from Diageo as they discuss line manager capability and whether we should we be pushing every manager into the role of people management?