The NHIC Podcast

The National Home Improvement Council
The NHIC Podcast

Getting to know the thought leaders and inspirational people from across the home improvement sector.

  1. 2 DAYS AGO

    Wrapping Up Warm: The Importance of Home Insulation

    Episode Overview: Join us for an enlightening discussion on the crucial role of insulation in enhancing home energy efficiency. Sandy MacGregor from Energystore sheds light on how proper insulation not only saves energy but also improves the comfort of your living environment. Key Topics Covered: Introduction to Insulation: What is insulation, and why is it so important for your home? Overview of different types of insulation materials and where they are best used in a home. Benefits of Proper Insulation: Discuss the key advantages of insulating your home, including energy savings and improved home comfort. How insulation contributes to a home’s overall energy efficiency and environmental impact. Challenges and Solutions: Common challenges homeowners face with existing insulation. Solutions and tips for upgrading insulation effectively. Future of Home Insulation: Innovations in insulation materials and installation techniques. Trends in sustainability and energy efficiency that could influence future insulation standards. Featured Guest: Sandy MacGregor, an expert from Energystore, provides in-depth knowledge on the importance and benefits of proper home insulation. Resources Mentioned: Energystore Website: Learn more about insulation options and services provided by Energystore at Visit Energystore. NHIC Doorstep Digest on Insulation: For more detailed information on home insulation, check out the NHIC's guide here. The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/ How to Get Involved: If you're considering upgrading or installing new insulation, this episode is a must-listen. Share your insulation experiences or questions with us on our social media channels, and join the conversation about making homes more energy-efficient.

    34 min
  2. 5 DAYS AGO

    Safeguarding Your Home Improvements: The Role of Insurance Backed Guarantees

    Episode Overview: Join us as we explore the critical role of Insurance Backed Guarantees (IBGs) in home improvements with Gemma Swankie, Client Development Director at Quality Assured National Warranties and Non-Executive Director of the NHIC. This episode will help homeowners understand how IBGs provide protection and peace of mind for their renovation projects. Key Topics Covered: Introduction to IBGs: Explanation of what Insurance Backed Guarantees are and their importance for homeowners undertaking home improvement projects. Benefits of IBGs in providing security and confidence in the quality of workmanship. Challenges in the Sector: Discussion on the common challenges related to IBGs within the home improvement industry. How these challenges impact consumers and what is being done to address them. Ensuring Compliance and Quality: The importance of choosing compliant products and certified competent professionals for installation. How homeowners can use resources like TrustMark to find reliable service providers. Proactive Measures for Homeowners: Encouragement for homeowners not to delay necessary replacements and upgrades. Benefits of replacing windows and doors earlier for better energy efficiency and cost savings. Featured Guest: Gemma Swankie, Client Development Director at Quality Assured National Warranties and Non-Executive Director of the NHIC, provides expert insights into the benefits and nuances of IBGs. Resources Mentioned: NHIC Doorstep Digest on IBGs: For an in-depth look at Insurance Backed Guarantees, check out the guide here. TrustMark: Find certified installers and compliant products through TrustMark, the Government Endorsed Quality Scheme. The QANW website: https://qanw.co.uk/ The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/

    33 min
  3. 12 DEC

    Understanding Your Home's Energy Performance: A Deep Dive into EPC Certificates

    Link to the video version - https://www.youtube.com/watch?v=x4xA-wHKMZ8 Episode Overview: In this episode, we dive into the details of Energy Performance Certificates (EPCs) with Faisal Hussain, Chief Executive of HICS, HIES, and DGCOS. Learn what an EPC is, why it’s important for your property, and how it can help you make informed decisions to improve your home's energy efficiency. Key Topics Covered: What is an EPC Certificate? Explanation of EPCs and their importance in the housing market. How EPCs help homeowners understand and improve energy efficiency. Decoding the EPC Certificate: Detailed walkthrough of the elements included in an EPC. What each rating and section means for homeowners. The Future of EPC Certificates: Discussion on potential enhancements and changes in EPC assessments. How these changes could benefit homeowners and the environment. Featured Guest: Faisal Hussain, Chief Executive of HICS, HIES, and DGCOS, brings deep insights into the significance and mechanics of EPC Certificates. Resources Mentioned: Guide to EPC Certificates: For a more detailed understanding, check out the NHIC's Doorstep Digest on EPC Certificates here. The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/ How to Get Involved: Explore the benefits of understanding and improving your home's energy performance through an EPC. Engage with us on our social media channels to discuss your experiences and tips for enhancing home energy efficiency.

    37 min
  4. 29 NOV

    Revolutionising Trade with CORGI Pay: Embracing Digital Solutions

    Episode Overview: Join us as we explore how CORGI Pay is transforming the way trade professionals handle payments. Our guest, Chris Smith from CORGI Pay, discusses how this innovative solution addresses the industry's challenges with late and non-payments, streamlining business operations for tradespeople across the sector. Key Topics Covered: Introduction to CORGI Pay: Overview of CORGI Pay and its objectives. Chris Smith's role at CORGI Pay. Problem Space Focus: Discussing cash flow challenges and administrative burdens in the trade sector. Insights into how CORGI Pay alleviates these common issues. Solutions & Future Vision: Detailed explanation of CORGI Pay's functionalities including job request handling, quoting, payment processing, and invoicing. Future plans for CORGI Pay and potential enhancements. Integration with CORGI Trade: Conceptual discussion on how CORGI Trade will integrate various services to create a comprehensive solution for tradespeople. The envisioned role of CORGI Trade in supporting the trades sector. Brand & Industry Context: CORGI's brand heritage and its impact on trust and reliability. Discussion on how CORGI is adapting to modern challenges in the trades sector. Featured Guest: Chris Smith, representative from CORGI Pay, discussing the platform's impact and benefits for tradespeople. Resources Mentioned: CORGI Pay Website: Visit CORGI Pay for more information on how to streamline your trade business payments. How to Get Involved: Explore CORGI Pay for your business and see how it can resolve payment delays and improve cash flow. Join the discussion on our social media channels and share your experiences with payment solutions in the trades sector.   Resources and useful links from the episode: The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ Visit the CORGI Pay website: https://www.corgipay.co.uk/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/

    29 min
  5. 25 OCT

    Elevating Standards: The Future of Building Control with Lorna Stimpson

    Episode Overview: Join us in a compelling discussion on the evolution of building control and its impact on the construction industry. Hosted by Anna Scothern, this episode features Lorna Stimpson, CEO of Local Authority Building Control, who shares insights into the sector's transformation, the importance of education and training, and LABC's ongoing corporate renewal process. Key Topics Covered: Impact of Building Control on Professionalism and Mental Health: Exploring how building control careers support professional development and mental well-being. Advocacy for Higher Standards: The push for improved professionalism across the building control sector. Training Initiatives and Corporate Renewal: Unpacking LABC's initiatives to employ trainees, enhance training, and undergo a significant corporate renewal to better serve the industry. Building Control as a Career Path: Promoting building control as a rewarding and positive career choice. Public Education on Building Rights and Responsibilities: Discussing efforts to educate homeowners about their rights and the importance of building control in ensuring safe, compliant construction. Featured Guest: Lorna Stimpson, CEO of Local Authority Building Control. How to Get Involved: Join the conversation about the importance of building control and how it shapes the construction industry. Engage with us through our social media channels, share your thoughts, and learn more about how you can contribute to improving building standards. Resources and useful links from the episode: The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ https://www.labc.co.uk/ - Discover more about building regulations and LABC's services. https://www.labc.co.uk/about-labc/careers - Explore career opportunities and join the team at LABC. https://labcfrontdoor.co.uk/ - LABC’s FrontDoor: Practical advice on home improvements https://labcfrontdoor.co.uk/ask-anna - LABC’s Ask Anna: Frequently asked questions about home improvement projects https://nhic.podbean.com/e/building-control-consumer-advice-and-the-nhic-consumer-voice-working-group-with-anna-thompson-from-labc/ - Building Control, Consumer Advice podcast episode with Anna Thompson from LABC Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/

    38 min
  6. 7 OCT

    Low Carbon Homes: Driving Retrofit Action

    🏡💼 Join us on this episode, part of Retrofit Action Week as we dive deep into the transformative world of home retrofitting. Hosted by Anna Scothern, this episode features insights from Graham Lock of Low Carbon Homes, discussing the challenges, innovations, and crucial strategies for retrofitting homes for energy efficiency and sustainability. Key Topics Covered: Importance of Retrofitting: Explore why retrofitting reduces energy consumption and improves home sustainability. Challenges in Retrofitting: Graham Lock discusses common obstacles homeowners face, including financial barriers, finding skilled tradespeople, and understanding the right measures to implement. Innovative Solutions: Highlighting new technologies and approaches that make retrofitting more accessible and effective. Government Initiatives and Support: Overview of current government schemes that support retrofitting efforts. Call to Action: Encouraging listeners to take proactive steps towards retrofitting their homes during Retrofit Action Week. Featured Guest: Danny Graham, an expert in sustainable building practices and an advocate for energy-efficient homes. Learn more about Graham and his work at Low Carbon Homes. We encourage all our listeners to actively participate in Retrofit Action Week by exploring ways to retrofit their homes and attending local events. For more ideas on how to get involved and make a difference, visit the Retrofit Action Week’s official website linked above. Resources and useful links from the episode: The NHIC Door Step Digests: Free Consumer Guides on the NHIC website: https://nhic.org.uk/doorstep-digests/ Retrofit Action Week Events - Join events and webinars throughout the week to get involved and learn more: https://actionretrofit.com/retrofit-action-week-greater-manchester-2024 Low Carbon Homes website – Find comprehensive resources and information on retrofitting and energy efficiency: https://lowcarbonhomes.uk Government Energy Grants Guide - Details on available grants and how to apply: https://www.gov.uk/government/collections/find-energy-grants-for-you-home-help-to-heat Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Our sponsors - CORGI Services, Recticel and EnviroVent: https://corgiservices.com/ https://www.envirovent.com/ https://www.recticelinsulation.com/en-gb/home Visit the NHIC website: https://nhic.org.uk/

    32 min
  7. 1 AUG

    Streamlining Success: Operational Excellence in the Home Improvement Sector – Part of the Beyond Tools: Navigating Business Success Special Series of the NHIC Podcast

    🏗🏘🏡 Welcome to the sixth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme. The discussion aims to address various operational challenges faced by tradespeople, small businesses, and sole traders, and to provide insights into efficient operational practices. This episode, hosted by NHIC Chief Exec Anna Scothern, covers the day-to-day operations of businesses in the RMI and Home Improvement sector and includes, planning, time management, budgeting, and accounts, and the impact of being part of schemes like DGCOS, HICS, and HIES. Joining us are Thom Emerson, Managing Director at Ideal Window Solutions (IWS), and Faisal Hussain, Chief Executive of DGCOS, HICS, and HIES. Resources and useful links from the episode: Ideal Widow Solutions website: https://www.idealwindowsolutions.co.uk/ HIES Consumer Code: https://www.hiesscheme.org.uk/ Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code: https://www.dgcos.org.uk/ https://www.hiesscheme.org.uk/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests Visit the NHIC website: https://nhic.org.uk/

    58 min
  8. 25 JUL

    The Profit Percent: Financial Management Advice for the Home Improvement Sector – Part of the Beyond Tools: Navigating Business Success Special Series of the NHIC Podcast

    🏗🏘🏡 Welcome to the fifth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme. In this episode, we discuss the various aspects of financial management, including sales and marketing activities, costing, profit analysis, and the importance of keeping on top of finances.   We also explore the impacts and benefits of being part of schemes such as DGCOS, HICS, and HIES, and covered strategies to help businesses navigate financial challenges effectively. The discussion includes practical advice on setting up processes, understanding percentages, and adapting to changing market conditions to ensure profitability and business growth. This episode is hosted by NHIC Chief Executive, Anna Scothern, and is joined by Paul Clifton, a Sales and Profit Coach, and Faisal Hussain, Chief Executive of DGCOS, HICS, and HIES. Resources and useful links from the episode: Windows Installer Sales Lab: https://windowinstallersaleslab.co.uk/ HIES Consumer Code: https://www.hiesscheme.org.uk/ Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code: https://www.dgcos.org.uk/ https://www.hiesscheme.org.uk/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests Visit the NHIC website: https://nhic.org.uk/

    55 min

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Getting to know the thought leaders and inspirational people from across the home improvement sector.

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