Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler
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Radical Candor: Communication at Work

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Get this podcast early and ad-free at radicalcandor.com/communitypodcast. Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

  1. Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

    7 HR AGO

    Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

    Missed promotions, broken promises, and the fallout that follows. Promotions gone wrong? Yeah, it’s a thing. On this episode, Kim and former Twitter CEO Dick Costolo tackle a listener’s tale of missed opportunities, broken promises, and a management team that just can’t get it together. From the cringe-worthy red flags to the frustrating aftermath, they explore how leadership missteps can wreak havoc on trust and motivation. Tune in for sharp insights, practical advice, and a whole lot of “what NOT to do” when navigating messy workplace dynamics. If you’ve ever felt stuck in a system that doesn’t seem to work, this episode will help you find your way forward. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Managerial Musings With Kim Scott & Dick Costolo 5 | 26 Dick Costolo | LinkedIn  Kim Scott & Dick Costolo Unpack the Messy Truth About Management Dilemmas What Happens When Promotions Go Sideways? Connect: WebsiteInstagramTikTokLinkedInFacebookYouTube Chapters: (00:00:00) Introduction Kim Scott introduces Dick Costolo, former Twitter CEO and stand-up comedian. (00:01:45) The Promotion Predicament A listener's dilemma about missing out on a promotion. (00:05:00) Missteps by the First Manager The mistakes of the listener's first manager, focusing on false promises. (00:08:20) The Boss’s Boss Blunders The dismissive and damaging responses from the listener's boss’s boss. (00:09:36) Advice for Employees Strategies for employees to clarify expectations with management. (00:12:29) Addressing Subjectivity in Promotions The challenge of fairness and transparency in dynamic organizations. (00:14:54) Navigating Difficult Conversations The value of candid, constructive dialogue over avoidance in leadership. (00:18:20) A Call for Transparent Processes How structured processes can prevent workplace dissatisfaction. (00:20:30) Conclusion Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

    21 min
  2. Oversharing at Work: When TMI Tanks Trust 6 | 45

    20 NOV

    Oversharing at Work: When TMI Tanks Trust 6 | 45

    The fine line between transparency and TMI. Let’s get into it: oversharing at work — we’ve all done it, and we’ve all cringed after. But here’s the tea: when we spill sensitive info without thinking, we’re not just breaking trust, we’re tanking our ability to Care Personally and Challenge Directly. In this episode, Kim, Jason, and Amy dig into a listener's story about sharing too much too soon and just how quickly oversharing can derail trust and create chaos. They unpack why these missteps happen, how different company cultures play into it, and what it really takes to find that sweet spot between transparency and discretion. If you’ve ever found yourself in the awkward aftermath of an overshare, this one’s for you. Let’s learn how to slow down, think it through, and keep our Radical Candor intact! Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2 Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Amy, Kim and Jason introduce the episode around a listener’s question on oversharing at work. (00:01:26) Listener's Question on Oversharing A listener seeks advice on managing sensitive information more effectively. (00:03:58) Communication and Cultural Assumptions How organizational secrecy and biases affect information sharing. (00:06:30) Pause and Reflect  The importance of pausing before sharing any potentially sensitive information. (00:08:42) Organizational Communication Structure Insights into structured vs. open communication styles and their impact. (00:12:09) Developing Effective Information Channels Strategies for ensuring efficient communication and reducing redundancy. (00:17:12) Soliciting Feedback and Building Trust Soliciting feedback from team leads after communication missteps. (00:22:16) Framework for Information Sensitivity The “Category” framework to clarify communication roles and boundaries. (00:24:56) Initiative and Respecting Boundaries The balance of taking initiative versus respecting organizational boundaries. (00:28:55) Communication and Problem Preference Being clear on workplace communication styles to tackle preferred challenges. (00:33:43) Personalizing Communication Styles Insights on managing communication impulsivity and biases. (00:38:47) Radical Candor Tips Checklist for managing sensitive information and improving communication. (00:41:05) Conclusion Become a supporter of this podcast: a...

    42 min
  3. Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    13 NOV

    Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer. We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special guest Susan Rigetti, author of Whistleblower, break down the challenges of calling out toxic systems while being real with yourself. When harmful practices go unchecked, they don’t just derail careers—they damage the core of psychological safety that we all need to do our best work. So how do you find the strength to raise your voice when the stakes feel impossibly high? Susan shares her own powerful story of calling out the broken culture at Uber, laying out what happens when you decide you’ve had enough and choose to act. If you’ve ever struggled to raise your voice in the face of workplace dysfunction, learn why silence is never the answer and how respect and courage can transform even the most challenging environments. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: How Susan Fowler Rigetti Inspired Me to Step Up and Speak OutSusan Fowler RigettiReflecting on One Very, Very Strange Year at UberWhistleblower: My Unlikely Journey to Silicon Valley and Speaking Out Against Injustice Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Amy introduces the Radical Respect podcast with Kim, Wesley and guest Susan Rigetti, author of Whistleblower. (00:03:24) Whistleblower and Lessons from Uber Susan discusses her book, Whistleblower, and her challenges at Uber. (00:07:13) Advice to Younger Self The hard lesson of recognizing when a system can’t be fixed from the inside. (00:10:33) The Cost of Staying Silent The psychological and financial struggles many face when they stay silent. (00:14:25)...

    30 min
  4. A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    6 NOV

    A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    Examining and expanding our capacity to hold different beliefs. Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the complicated landscape of workplace polarization and the radical power of respect. Denise, known for her "irrational optimism," sheds light on how we can bridge deep divides, even when it feels impossible and that respect isn’t something earned through understanding—it’s the baseline that makes understanding possible. They explore why caring personally means building trust, even when opinions clash, and how we can create workplaces that honor both individual voices and collective purpose. With Denise’s wisdom and Kim’s Radical Candor principles, this episode digs into the tough conversations leaders often avoid but desperately need. If you’ve ever felt the strain of differing views at work, this conversation is for you—because staying connected is the only way forward. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: RC Pod: Political Discussions at WorkDenise Hamilton / Indivisible: How to Forge Our Differences Into a Stronger FutureRadical Respect pod: Indivisible [YouTube]WatchHerWorkDenise Hamilton Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Kim and Amy introduce Denise Hamilton, author of Indivisible. (00:03:32) Discussing Politics at Work Insights into the discomfort around political conversations in professional settings. (00:05:01) Contradictory Messages The conflicting messages people face around authenticity at work. (00:07:22) Building a Respectful Work Culture How workplace culture influences political discussions. (00:10:59) Personal and Workplace Boundaries Balancing personal beliefs and professionalism at work. (00:12:59) The Role of Respect in Understanding Respect as the foundation for understanding others. (00:16:42) Holding Space for Emotions Post-Election The...

    47 min
  5. How to Navigate a Nepo Baby Bully at Work 6 | 42

    30 OCT

    How to Navigate a Nepo Baby Bully at Work 6 | 42

    Handling workplace bullying when family dynamics are involved. We need to talk about nepotism and workplace bullying, because WHEW, does it ever mess with our ability to Care Personally and Challenge Directly! Here's the real deal — when family ties eclipse talent, we're not just hurting individual careers. We're poisoning the well of psychological safety that teams need to thrive. How can you tell someone to "bring their whole self to work" when the rules aren't the same for everyone? KIm, Amy, and Jason explain why avoiding these conversations doesn't help anyone. Whether you're dealing with the CEO's daughter who's actually crushing it, or the founder's cousin who's... not so much, you've got to stay rooted in those two key principles: Care Personally AND Challenge Directly. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Injustice At Work: 4 Effective Ways To Respond | Radical CandorRight To BeUpstanders Vs. Bystanders: A Story Every Manager Needs To Read When The A**Holes Begin To Win, The Culture Begins To LoseIt’s Better To Have A Hole Than An A**Hole ShirtsWhen Your Worst Co-Worker Is The Boss' KidCeo's Son Harassing Me At Work | RedditHow To Survive A Job You Hate (But Can't Leave – Yet) | CareershiftersHrm’s Response To Workplace Bullying: Complacent, Complicit And Compounding | Journal Of Business EthicsWorkplace Harassment | Radical Candor Podcast 6 | 30Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18Reflecting On One Very, Very Strange Year At Uber — Susan FowlerWhat Are Skip-Level Meetings & How To Conduct Them | Radical Candor Unpacking False Apologies & Embracing The 'aaaaac' Methoda...

    56 min
  6. Say What? How to Measure Feedback Responses 6 | 41

    23 OCT

    Say What? How to Measure Feedback Responses 6 | 41

    With feedback, how do you measure what matters? Kim, Jason, and Amy dive into the art of measuring feedback, emphasizing that it's not just about what you say, but how it's heard. It's crucial to pay attention to how your feedback lands and be ready to adjust your approach, especially when you notice defensiveness or indifference. Tune in to explore practical strategies for handling emotional reactions while keeping your communication clear and compassionate. Learn how to stay present in tough conversations and create a space where open dialogue leads to growth and stronger relationships, both at work and in life. We'll also cover how to effectively solicit feedback and navigate defensiveness, ensuring that your interactions are not only productive but also supportive and understanding. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: How to Gauge Feedback You’re Giving & Getting 3 | 4How To Gauge Your Feedback | Radical CandorWhen Someone You Love Is Upset, Ask This One Question | NY TimesThe Motivational Value Of Listening During Intimate And Difficult ConversationsWhat is Radical Candor? Radical Candor 6-Minute Crash Course 3 | Mini 1Closing the Loop: Radical Candor FAQ Finale 6 | 29How To Give Fast, Meaningful Feedback | Radical CandorThe Guest House by Mewlana Jalaluddin Rumi | All PoetryHow to Deal with Strong Emotions | Thich Nhat Hanh (short teaching video)How to Measure Feedback: It's Not What You Say, But How They Hear It Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters:br...

    1h 5m
  7. Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40

    16 OCT

    Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40

    Effectively manage feedback you disagree with. In this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: How to Respond to Negative Feedback at Work That You Disagree With | Radical CandorListen, Challenge, Commit | Radical Candor Podcast 6 | 17Radical Candor Community6 Tips For How To Receive Feedback Well | Radical CandorFollow These 4 Steps to Create Psychological Safety in Your Teams | Fast CompanyTell Me Why I'm Wrong: Resolving Disagreements with Your Direct Reports | LinkedInThe Power Of Rituals At Work | Radical Candor Podcast 6 | 16How To Get Stuff Done | Radical Candor Podcast 4 | 2How To Give Candid Feedback Using The CORE Method | Radical CandorHow To Encourage Feedback Between Others In The Workplace | Radical CandorAlan Mullaly of Ford at Stanford Graduate School of Business | YouTubeConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Jason and Amy introduce the live streaming episode about disagreeing with feedback. (00:02:23) Listener Question:...

    59 min
  8. Building Pockets of Excellence: Introducing Radical Candor to Your Team 6 | 39

    9 OCT

    Building Pockets of Excellence: Introducing Radical Candor to Your Team 6 | 39

    Start small to make change more achievable and impactful. In this episode of the Radical Candor Podcast, Jason and Amy discuss how to introduce radical candor to teams effectively. They emphasize the importance of starting small, creating pockets of excellence, and the role of accountability and praise in fostering a feedback culture. The conversation also covers effective communication strategies for implementing change, real-world examples of cultural shifts, and practical tips for individuals and teams looking to embrace radical candor. The episode concludes with an invitation to join the Radical Candor community for ongoing support and resources. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Building a Radically Candid Culture | LinkedIn6 Steps for Rolling Out Radical Candor | Radical Candor3 Ways to Introduce Radical Candor's Feedback Framework to Your Organization | Radical CandorRadical Candor Book Discussion Guide | Radical CandorRadical Candor CommunityHow To Give Candid Feedback With the Radical Candor CORE Method | Radical CandorConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Jason and Amy introduce the topic of bringing Radical Candor into the workplace. (00:00:27) Starting with Small Changes Why starting with small steps is key to building a culture of Radical Candor. (00:02:57) Pockets of Excellence The concept of pockets of excellence and why they are crucial for cultural change. (00:05:30) Highlighting Small Successes The importance of highlighting successes rather than focusing on failures to drive cultural shifts. (00:08:30) Avoiding Overwhelming Change Effective communication about small wins to shift organizational perceptions and build optimism. (00:10:49) Small Change Success Story A story on how small experiments can create big organizational change. (00:15:38)  Making Feedback Visible and Accessiblebr...

    36 min
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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Get this podcast early and ad-free at radicalcandor.com/communitypodcast. Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

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