Novant Health Patients as Partners Novant Health Patients as Partners

This episode explains how patients access their medical records and those of their children. It explains restrictions related to accessing medical records once children reach a certain age. Learn how MyChart creates an easier process to view items such as treatment notes, medication, and lab tests and provides ability to communicate with providers about your care.

Are you curious about taking a photo or recording your loved one as they receive treatment? Learn the guidelines and restrictions provided by Novant Health about taking pictures and recording patients.

When it comes to my healthcare privacy, what are healthcare providers allowed to share with my family and friends? Are there times when my consent is assumed? You will find answers to these questions about patient privacy and more.

We continue our conversation with Ladale Benson, chaplain, as he shares  his love for chaplaincy and what makes it unique. He also shares lessons learned from patients and families faced with difficulties about what it means to really listen, learn and grow in the face of difficulty.

Spiritual care services go beyond the traditional view of hospital chaplains. Ladale Benson, chaplain at Novant Health Huntersville Medical Center, explains how the spiritual care team provides a space for people to process their challenges, the relationships they build with patients and Novant Health team members, and how they are able to honor what gives each person life in supporting patients and families along their journey.

Language and cultural services not only ensures our patient's preferred language is used, they understand the impact language and culture have on care and advocate for patients and their families.