SMB Community Podcast Karl W. Palachuk

Host Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints. 
As you know, MacOS represents a growing percentage of the business device operating system market, outperforming both Linux and ChromeOS. Since this is going to be a growing portion of the endpoints you support, it's good to know how you're doing to do that. And with so many "home" and personal devices now being used for company purposes, quick response is important as well.
The panel addresses the challenges of the MacOS users - including their persistent reluctance to believe that their devices need protection at all! There is a false sense of security around MacOS, driven by old-school understandings of Mac security and the realities of well-funded adversaries on the dark web.
MacOS malware now accounts for 6.2% of all endpoint OS malware. Half of all MacOS users have been affected by malware, hacking, or scams. You can expect that to grow as well.
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Thanks to Huntress for sponsoring the SMB Community Podcast. Partners can learn more at https://www.huntress.com/karl
Wes Hutcherson is the Director of Product Marketing for Huntress where he oversees market intelligence and go-to-market strategies. His multi-faceted technology and cyber security experience spans over a decade with market leaders such as Bishop Fox, eSentire, Hewlett-Packard, and Dell SecureWorks, covering Managed Detection and Response, Governance, Risk, and Compliance, Continuous Threat Exposure Management, Offensive Security, and other topics.
Stuart Ashenbrenner works at Huntress as a Staff macOS Researcher, focusing on macOS security and development. He has spoken at various conferences about macOS security, including Objective by the Sea. He is co-author and core developer on the open source, macOS incident response tool called Aftermath. He has perviously worked as a macOS detections engineer and a software engineer.
:-)
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Our upcoming events and more:
Register for James’s class at ITSPU!
5W22 – MSP Professional Sales is live. Enroll today:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – June 27-28th
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Use “EARLYBIRD” as the coupon code to save $200!
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https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
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Sponsor Memo: Huntress
Today’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl

1.) MSP Question of the Week
Should you ban Non-compete Agreements? 
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2.) Notes on The News 
Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/how-working-for-big-tech-lost-dream-job-status.html
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3.) Five Minutes with A Smart Person - Bit-Wizards
Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards--an award winning IT services provider based in Florida.
We discuss the importance of forming strong relationships with your clients as an MSP.
Check them out: https://bitwizards.com/
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Our upcoming events and more:
Register for James’s class at ITSPU!
5W22 – MSP Professional Sales is live. Enroll today:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – Junr 27-28th
http://bit.ly/kernanmastermind
Use “EARLYBIRD” as the coupon code to save $200!
Catch James at the SMBTechfest!
SMBTechfest – Irvince, CA – May 9-10th
https://www.smbtechfest.com/index.asp
Check out Amy’s weekly newsletter! 
Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news
Kernan Consulting “Weekly Tips”! 
Sign up now: https://kernanconsulting.com/ 
Our Social Links:
https://www.linkedin.com/in/james-kernan-varcoach/
https://www.facebook.com/james.kernan
https://www.facebook.com/karlpalachuk/
https://www.linkedin.com/in/karlpalachuk/
https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
 
Sponsor Memo: Huntress
Today’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl

1.) MSP Question of The Week
Which do you prefer: iPhone or Android? Is there a clear winner? 
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2.) Notes on The News    
What are the current TOP Password Managers?
https://www.tomsguide.com/us/best-password-managers,review-3785.html
"Big Tech" censoring content...and other clickbait-y titles. 
https://edition.cnn.com/2024/04/09/tech/meta-social-media-nightcap/index.html
There are only two weeks left to submit your application for Channel Futures MSP501:   https://www.channelfutures.com/about-msp-501
Host Amy weighs in how it helps market your company.
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Our upcoming events and more:
Register for James’s class at ITSPU!
5W22 – MSP Professional Sales is live. Enroll today:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – April 27-28th
http://bit.ly/kernanmastermind
Use “EARLYBIRD” as the coupon code to save $200!
Catch James at the SMBTechfest!
SMBTechfest – Irvince, CA – May 9-10th
https://www.smbtechfest.com/index.asp
Check out Amy’s weekly newsletter! 
Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news
Kernan Consulting “Weekly Tips”! 
Sign up now: https://kernanconsulting.com/ 
Our Social Links:
https://www.linkedin.com/in/james-kernan-varcoach/
https://www.facebook.com/james.kernan
https://www.facebook.com/karlpalachuk/
https://www.linkedin.com/in/karlpalachuk/
https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
 
Sponsor Memo: Huntress
Today’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl

1.) The MSP Question of The Week 
Should you charge for onsite travel? 
And what's best--Price per seat or per device?  
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2.) Notes on The News 
The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software...
...Apple loses top phonemaker spot to Samsung as iPhone shipments drop!
"Apple's smartphone shipments dropped about 10% in the first quarter of 2024, hurt by intensifying competition by Android smartphone makers aiming for the top spot, data from research firm IDC showed on Sunday."
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Our upcoming events and more:
Register for James’s class at ITSPU!
5W22 – MSP Professional Sales starts April 23rd. Sign up now:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – April 27-28th
http://bit.ly/kernanmastermind
Use “EARLYBIRD” as the coupon code to save $200!
Catch James at the SMBTechfest!
SMBTechfest – Irvince, CA – May 9-10th
https://www.smbtechfest.com/index.asp
Check out Amy’s weekly newsletter! 
Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news
Kernan Consulting “Weekly Tips”! 
Sign up now: https://kernanconsulting.com/ 
Our Social Links:
https://www.linkedin.com/in/james-kernan-varcoach/
https://www.facebook.com/james.kernan
https://www.facebook.com/karlpalachuk/
https://www.linkedin.com/in/karlpalachuk/
https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
 
Sponsor Memo: Huntress
ay’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl

Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview!
This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive through email. Karl and Dima introduce you do the archvillain Didi and her role in educating clients - without irritating or alienating them!
About Dima Kumets:
Prior to joining Huntress, Dima was the product lead on OpenDNS (acquired by Cisco and now Cisco Umbrella.) He leverages his 20+ years of experience in technology to help partners grow their security practices and better protect the small and medium size businesses we all rely on.
Partners can learn more at https://huntress.com/karl to sign up for a free trial.
And, MSPs can sign up for the "Neighborhood watch" program that gives you free internal use licenses for all products.
Thanks to Huntress for sponsoring this podcast. 
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Our upcoming events and more:
Register for James’s upcoming class at ITSPU!
5W22 – MSP Professional Sales starts April 23rd. Sign up now:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – April 27-28th
http://bit.ly/kernanmastermind 
Use “EARLYBIRD” as the coupon code to save $200!
Catch James at the SMBTechfest!
SMBTechfest – Irvince, CA – May 9-10th
 
https://www.smbtechfest.com/index.asp
Check out Amy’s weekly newsletter! 
Sign up now : https://mailchi.mp/thirdtier/small-business-tech-news
Our Social Links:
https://www.linkedin.com/in/james-kernan-varcoach/
https://www.facebook.com/james.kernan
https://www.facebook.com/karlpalachuk/
https://www.linkedin.com/in/karlpalachuk/
https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
 
Sponsor Memo: Huntress
Today’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl

1.) MSP Question of The Week
Is there an opportunity there for MSPs to resell consulting service around copilot?
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2.) Notes on The News 
Windows features disappearing in 2024: https://www.pcworld.com/article/2285358/10-windows-features-disappear-soon-2024.html
Google looking to purchase Hubspot: https://www.crn.com/news/cloud/google-parent-alphabet-eyes-hubspot-acquisition-report
United States Cyberforce: https://www.fdd.org/analysis/2024/03/25/united-states-cyber-force/
...and more! 
 
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Our upcoming events and more:
Register for James’s upcoming class at ITSPU!
5W22 – MSP Professional Sales starts April 23rd. Sign up now:
https://www.itspu.com/all-classes/classes/msp-professional-sales-program/
MASTERMIND LIVE – Tampa, FL – April 27-28th
http://bit.ly/kernanmastermind 
Use “EARLYBIRD” as the coupon code to save $200!
Catch James at the SMBTechfest!
SMBTechfest - Irvince, CA - May 9-10th
 
https://www.smbtechfest.com/index.asp
Check out Amy's weekly newsletter! 
Sign up now : https://mailchi.mp/thirdtier/small-business-tech-news
Our Social Links:
https://www.linkedin.com/in/james-kernan-varcoach/
https://www.facebook.com/james.kernan
https://www.facebook.com/karlpalachuk/
https://www.linkedin.com/in/karlpalachuk/
https://www.linkedin.com/in/amybabinchak/
https://www.facebook.com/amy.babinchak/
https://thirdtier.net
https://www.youtube.com/@ThirdTierIT
 
Sponsor Memo: Huntress
Today’s SMB Community Podcast is brought to you by Huntress Managed Security.
Cybersecurity is more than software—it’s also the expertise needed to effectively fight against today’s evolving threat landscape.
Huntress Managed Security is custom-built to provide human expertise and save your clients from cyber threats.
Huntress’ suite of fully managed cybersecurity solutions is powered by a 24/7, human-led SOC dedicated to around-the-clock monitoring, expert investigation, and rapid response.
While you focus on growing your business, we provide first response to hackers.
Huntress has the #1 rated EDR for SMBs on G2 and a partner support Satisfaction score average of 99%.
To start a trial today, visit https://huntress.com/karl