What the End of New Server App Sales Means for Custom Charts

What the End of New Server App Sales Means for Custom Charts

https://www.oldstreetsolutions.com/end-jira-server-app-sales/

On February 15 2023, Atlassian shut down app sales for existing Atlassian Server licenses. It means that if you use Jira Server or Confluence Server, you won’t be able to buy any new apps from the Atlassian Marketplace after that date.

If you’re on Jira or Confluence Server and you’re using Custom Charts for Jira or Custom Jira Charts for Confluence, you probably have questions. If you’re on Server and looking to buy Custom Charts, you probably have questions too.

Let’s see if we can answer them all.

1. I’m an existing Custom Charts for Jira/Confluence Server customer. Will the end of the new Server app sales affect me?

No, it won’t. You won’t be impacted in any way by the February 15 2023 date. We will continue to support Custom Charts for Jira and Confluence on Server licenses until the support for Server and Server apps ends as a whole on February 15, 2024.

You can also renew maintenance for your Custom Charts Server license at any time in 2023. However, bear in mind that your renewal will be pro-rated to match the February 15 2024 date (go to question 3 for more on this).

2. Wait. What’s going to change on February 15, 2024?

This is the day Atlassian Server kicks the bucket. After this date, Atlassian and Atlassian Marketplace Partners (like us) will no longer provide security updates, bug fixes, or technical support for any issues, including critical vulnerabilities.

In other words, Old Street won’t be able to provide any support or updates for Custom Charts on Jira or Confluence Server after February 15 2024.

3. What about Custom Charts maintenance renewals in 2023?

If your Custom Charts Server license is up for maintenance renewal sometime in 2023, that’s fine, you can still renew it. However, the renewal will only go up to February 15 2024 and the price will be adjusted on a pro-rata basis to reflect this. In other words, if you renew on August 15, 2023, you’ll only pay for 6 months of maintenance.

Continue here:
https://www.oldstreetsolutions.com/end-jira-server-app-sales/