InteropNow! Podcast

HLTH and CHIME
InteropNow! Podcast

The InteropNow! Podcast features conversations about healthcare interoperability and the technology solutions that will transform the business of healthcare through better data sharing. As the industry transitions to APIs, we will share highlights from innovative projects, thought leaders and healthcare providers who are paving the way forward for better health services. InteropNow! is a live demonstration at the ViVE Event where the brightest minds and best solutions in healthcare interoperability will show you how to take your business to the next level by creating maximum data availability.

  1. 19 NOV

    67. Building A Better Ecosystem For The Healthcare Industry with Santech

    Today Sandy is joined by two key figures from Santech—President and CEO Neeraj K. Sharma and Chief Growth Officer David Van Houtte. Together, they’ll explore how Santech is driving forward interoperability in healthcare through cutting-edge solutions and automation. Tune in to discover how Santech is reshaping data management by enhancing better provider-payer interactions, and building a more connected healthcare ecosystem. If you have any questions for Santech, you can reach them via their website or product websites for iNetwork and MyEnroll. In this episode, they talk about: Santech’s automation solutions streamline data management for healthcare providers. Santech’s integration with FHIR APIs allows providers to directly access and update their listings in payer directories. Santech Provider Management System lower administrative time while increasing Provider and Patient interaction during medical visits. How Santech leverages FHIR standards to enhance interoperability across payer networks and infrastructure. The process and benefits of transitioning from existing systems to Santech’s innovative solutions How Santech is transforming the healthcare industry through improved data management and interoperability How Santech contributes to creating a more cohesive and efficient ecosystem in the healthcare sector A Little About Neeraj: Santech President & CEO Neeraj K. Sharma is a distinguished leader in healthcare technology with over 25 years of experience, dedicated to simplifying Healthcare IT for healthcare organizations. As the President & CEO of Santéch, Neeraj has been instrumental in driving innovation and transformation within the healthcare industry. Santéch, under Neeraj’s leadership, has carved a niche in developing simple, scalable solutions that empower hospitals, practices health plans and networks to enhance efficiency, improve patient outcomes, and reduce costs. The company focuses on transforming network and provider management through advanced technology and strategic insights. His leadership at Santéch is characterized by a relentless focus on innovation, customer-centricity, and operational excellence. A Little About David: Chief Growth Officer David Van Houtte brings more than 25 years of extensive experience in healthcare to Santech. Previously, he served as Vice President of Network at CVS Health Aetna, where he led provider network and value-based strategies. As the Chief Growth Officer at Santéch, David is passionate about improving provider data accuracy and creating operational efficiencies through improved provider onboarding workflows. He is responsible for implementing Santéch's go-to-market strategy with both payor and provider organizations, promoting the company's innovative Provider Data Management solutions, I-Network and I-Enroll. Outside of work, David loves sailing and Spartan Racing.

    26 min
  2. 24 SEPT

    66. How dbMotion is Shaping the Future of Healthcare Data Sharing and Interoperability

    Check out today’s podcast as Sandy chats with Corrine Micklos (dbMotion at Altera) and Al Kinel (Strategic Interests LLC) about the evolution of HIEs over the past decade, the current challenges they face, and the future direction. They'll discuss how Altera addresses these challenges, meeting unmet needs by aggregating and harmonizing discrete data from hospitals and communities across regions, states, and the nation while presenting complete patient records at the point of care. If you would like to learn more or connect with us, visit here. In this episode, they talk about: How data sharing has progressed and evolved in the healthcare industry Current challenges in the healthcare data sharing process How dbMotion facilitates healthcare data sharing How dbMotion has transformed systems and leveraged FHIR Future projections for dbMotion and healthcare data interoperability Advancing healthcare interoperability on a global scale A Little About Corrine: Corrine Micklos has had a distinguished career in the healthcare technology industry, delivering excellence in award-winning sales, account management, and the building of strategic client relationships. Her role encompasses the alignment of Altera solutions with hospitals’ and health systems’ business and clinical goals, ensuring long-term client satisfaction with the technologies and success in their delivery of high-quality care to their patients and communities. Corrine’s extensive experience and proven track record in the healthcare technology sector highlight her ability to drive business growth with her comprehensive understanding and execution of client-specific strategies through the delivery of the innovative solutions we are here to talk about today, all of which help her prospects and clients meet the evolving needs of the healthcare industry and their specific healthcare organizations. A Little About Al: Al Kinel is the founder and President of Strategic Interests, LLC, (SI) a consulting firm transforming healthcare through innovation. SI works with providers, payers, collaboratives, and vendors to create a long-lasting, positive impact on outcomes and financial performance with advisory and implementation services on HIT, interoperability, population health, and value-based payment programs. Before starting SI, Al worked for top-tier professional services firms and served as a leader in technology management for Xerox and Kodak Health Group. In these roles, he helped transform several industries. Al is a strategist, activist, and catalyst who helps leaders address their “strategic interests” while simultaneously addressing the challenges of communities. Al has enjoyed playing this role introducing and supporting major initiatives in his community and beyond. Al has frequently helped a myriad of stakeholders to collaborate and advance the effective use of HIT, and interoperability has been a key aspect of strategies and initiatives.

    25 min
  3. 20 AUG

    64. The Future of CLEAR and InterSystems with Jason Sherwin and Alex MacLeod

    Introduction:  In this episode, host Sandy Vance chats with Jason Sherwin, Senior Director of Healthcare Business Development at CLEAR , and Alex MacLeod, Director of Healthcare Solution Innovation at InterSystems. With the partnership between CLEAR and InterSystems, the future of interoperability looks much more tangible and streamlined. Today, Sandy, Jason, and Alex discuss the implications of this partnership for healthcare, their integration with AI technologies, and the future prospects for CLEAR, InterSystems, and the interoperability industry. In this episode, they talk about: How CLEAR and InterSystems work toward interoperability The newest projects and objectives of both companies How CLEAR and InterSystems plan to work together toward their common goals The consumerization of healthcare and building customer trust The role of AI in their products and services The types of people who will benefit from this partnership Deployment plans for this partnership Product demo of the CLEAR and InterSystems offering, presented at the 2024 InterSystems Global Summit  Press release announcing the CLEAR and InterSystems partnership  To learn more about CLEAR, visit clearme.com/healthcare To learn more about InterSystems, visit intersystems.com A Little About Jason: Jason is a strategic thinker with a passion for disrupting the status quo in healthcare. He has 15 years of experience in health tech, specializing in business development and product strategy. Jason is also an expert in the technological landscape and effectively managing technology-driven change. He prides himself on his ability to collaborate cross-functionally with leadership including C-suite and colleagues in IT, operations, and marketing.  He completed his MBA at the Stern School of Business part-time which allowed him to apply his classroom learning in his real-world work. His specialization in Leadership & Change Management has enhanced his skills in building new technology and developing effective strategies for managing organizational change and measuring success. A Little About Alex: Alex works toward advancing healthcare’s journey toward interoperability. She also loves helping organizations make better decisions with seamless systems integration and healthy data as the director of Healthcare Solution Innovation at InterSystems.

    24 min
  4. 13 AUG

    63. The Now and The Future of DirectTrust’s Strategy and Involvement In Healthcare

    For over a decade, DirectTrust has been committed to establishing trust in a connected world. Learn more about how they've grown, and what's next. Today Sandy is chatting with Kathryn Ayers Wickenhauser, the chief strategy officer for DirectTrust. Their conversation centers around how DirectTrust has grown and what the future holds for the company and the world of app accreditation and security compliance. To learn more about DirectTrust’s Annual Conference, check out their LinkedIn page, official website, or follow them on Twitter/X. In this episode, they talk about: What DirectTrust offers in terms of accreditation, trust services, and creating regulatory standards How healthcare providers can integrate trust services into the technology they use The merger between EH NAC and DirectTrust and its implications for accreditation and compliance DirectTrust partnerships with other healthcare partners The value of health app accreditation in the uncertain world of app security The erosion and rebuilding of trust in the cybersecurity landscape DirectTrust’s Annual Conference (September 22nd through 25th) A Little About Katheryn: Kathryn Ayers Wickenhauser, MBA, CHPC, CHTS, is DirectTrust’s Chief Strategy Officer, supporting both the short- and long-term organization vision through leading community engagement, communications initiatives, and strategic partnerships, while influencing nationwide standards, technology, and policies for health information sharing and trust among diverse healthcare providers. With over 15 years in health IT, Kathryn has played key roles in modernizing healthcare technology, including serving as a HIPAA privacy and security compliance officer and promoting health data interoperability. Her insights have been featured in numerous health IT blogs, podcasts, and journals. She was honored as one of Healthjump’s 2023 10 Healthcare IT Leaders You Should Know and the 2022 Healthcare and IT Marketing Community Marketing Professional of the Year. Kathryn is particularly proud of creating the Interoperability Hero and Team Interop initiatives, which highlight her commitment to advancing health technology.

    22 min
  5. 6 AUG

    62. How to Address Interoperability Blind Side: Clinical Change Management and Workflows to Achieve True User Adoption

    In this episode, host Sandy Vance and guests Dr. Peter Schoch and Therasa Bell from Kno2 dive into the evolving landscape post-TEFCA/QHIN and explore the critical importance of achieving end-user adoption, particularly at the edge of healthcare systems.  Their discussion centers on the critical challenge of achieving widespread user adoption in healthcare, emphasizing the complexities of fostering connectivity for effective treatment delivery and workflows. They also explore how interoperability significantly impacts treatment quality. The conversation underscores the financial implications of time management within the healthcare system and provides insights into the current national landscape of interoperability. In this episode, they talk about: The critical importance of achieving user adoption Challenges in fostering adoption and connectivity for effective treatment delivery Maintaining EHR connectivity during user downtime Impact of interoperability on enhancing treatment outcomes The financial implications of not achieving interoperability in healthcare National-scale status of interoperability Obstacles hindering healthcare organizations A Little About Peter: Dr. Peter Schoch is the Chief Health Officer at Kno2. Dr. Schoch is a board-certified internist and accomplished physician executive whose passion and life’s work is to drive value to those who consume, provide, and purchase healthcare. Through 20 years in clinical practice in Internal Medicine and two decades serving as a physician executive leading 2 major health systems through transformational change in care delivery, population health, practice transformation, network development, and home-based services, he has gained an intimate and broad knowledge of healthcare. He is leveraging this experience in healthcare to transform Kno2 from an excellent technology company into a meaningful technology company. A Little About Therasa: Therasa Bell is the cofounder, president, and CTO at Kno2, an organization recognized by Health and Human Services as a Qualified Health Information Network (QHIN) under the Trusted Exchange and Common Agreement (TEFCA). For over a decade, Ms. Bell has been a thought leader and health IT disrupter focused on driving healthcare connectivity and interoperability. Her commitment to serving combined with her ability to simplify the complexities of patient information exchange and clinical workflows infuse her interactions with everyone around her and powers the company's purpose to democratize healthcare communication for all through Kno2's patented technology and go-to-market strategy.

    27 min
  6. 30 JUL

    61. Federated Identity Makes Digital Safety Portable with Jason Barr and Kyle Newman

    In this episode, host Sandy Vance is joined by Jason Barr the VP of Healthcare at ID.me & Kyle Neuman the former DirectTrust Identity Lead to share insights about federated identity and its importance within the digital healthcare workflow.    As more and more health data becomes available digitally, it is important to provide an efficient and secure means of identifying individuals in order to verify their access to the clinical information.  The episode will provide explanation to federated identity.   How federated identity can reduce friction and cost when verifying individuals.   What are some of the value of federated identity for the future, like the  escalation of fraud is rapidly changing the healthcare landscape, emphasizing the critical importance of identity and security. We will discuss strategies to secure access points for patients, providers, and staff. Kyle and Jason break down what federated identity is, the significance of combining authentication and verification, and how digital identity can achieve security and ease of use simultaneously." In this episode, they talk about: Federated identity minimizes friction for providers and customers in the verification process Digital identity aims to reduce fraud, streamline identity resolution, and enhance authorization processes Assurance levels and why is it important and use in healthcare The problems that digital identity solves Verification is not synonymous with identity Internal network access does not guarantee trustworthiness Federated identity facilitates portable authentication and verification Exploring the significant ROI benefits of federated identity A Little About Kyle: Kyle Neuman has served as Managing Director of SAFE Identity/SAFE-BioPharma Assoc, Director of Trust Framework Development at DirectTrust, and CISO | VP of Strategy at Zeva Inc. He currently runs a boutique management consulting firm supporting the digital identity space called NeuCastle Inc. He has either worked with, worked for, or ran nearly all of the major Trust Frameworks supporting digital identity in the US. He has held executive leadership roles in multiple organizations with a focus on digital identity, cryptography, and Trust Frameworks. As a subject matter expert in bridging the gap between business needs and applied cryptography, Kyle develops strategy, policy, and architectures for a variety of commercial, government, and non-profit organizations to enable support for digital identity in a way that is scalable across the nation, trustworthy, and cost-effective. A Little About Jason: Jason Barr is the VP of Healthcare for ID.me, the leading digital identity wallet in the United States. His team is focused on improving healthcare interoperability with trusted and portable identity verification and SSO to remove friction and fraud from healthcare for both patients and providers. The ID.me wallet works easily across EHRs, Hospitals, Pharma, Payers and other healthcare applications.   Jason has more than 20 years of leadership experience, largely focused on delivering technology solutions that have helped many healthcare organizations enhance the delivery of care.  He started his career as an Army Officer with combat tours in Iraq, followed by leading growth organizations to solve complex technology problems. He graduated from the United States Military Academy at West Point, followed by an MBA from The Ohio State University.

    24 min
  7. 25 JUL

    60. Navigating ONC Mandates: Insights from Darena Solutions’ Wayne Singer

    The road to compliance with HTI-1 and other ONC mandates is a bumpy one. Darena is trying to help patch the potholes and create a smoother ride for health IT companies, healthcare organizations, and providers.  Previously, Sandy spent some time behind the mic with the President and Chief Information Security Officer of Darena, Patrick Scheiss about efficient FHIR enablement. Today Sandy chats with another member of the Darena Solutions team: Wayne Singer, the Senior VP of Regulatory Affairs. Wayne has an extensive background in healthcare and is a wealth of information regarding the latest mandates. He offers some tips on how companies can stay up-to-date in this quickly evolving stage of the compliance process as it advances toward interoperability. Contact Darena through MeldRX, or learn more about the company and the latest healthcare tech industry news by checking out their YouTube page. In this episode, they talk about: Overview and objective of new ONC mandates specifically the HTI-1 rule  The difference between  A9 Clinical Decision Support to B11 Clinical Decision Intervention, utilizing Knowledge Base Guidelines to drive the appropriate behaviour Examples of barriers and challenges faced by organizations in meeting the HTI-1 mandate and potential strategies Overlaps between HTI-1 compliance rules and previous iterations on information blocking A Little About Wayne: Wayne Singer is the Senior Vice President of Regulatory Affairs at Darena Solutions. He is an accomplished executive with over 30 years of experience in the healthcare field. He is an HTI-1 and QPP/MACRA/MIPS Subject Matter Expert and is well-positioned to assist the healthcare industry as it transitions to Value-based Care. Wayne has successfully assisted hundreds of EHRs in developing and achieving certification strategies. He is a lifelong University of Michigan sports fan. When he is not immersed in healthcare standards, he loves spending time with his grandchildren.

    25 min

About

The InteropNow! Podcast features conversations about healthcare interoperability and the technology solutions that will transform the business of healthcare through better data sharing. As the industry transitions to APIs, we will share highlights from innovative projects, thought leaders and healthcare providers who are paving the way forward for better health services. InteropNow! is a live demonstration at the ViVE Event where the brightest minds and best solutions in healthcare interoperability will show you how to take your business to the next level by creating maximum data availability.

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