XaaS Files

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XaaS Files

The XaaS Files is an executive profile series designed to showcase leaders who have led the transition to or rapid scale of as-a-service business models and successfully navigated this evolution to positively impact growth and the value of their companies.

  1. 01/02/2023

    Why don't we put our levers on the table?

    In this final segment with Thomas Lah, executive director and executive vice president of TSIA we talk growth levers. In our conversation about his book, Digital Hesitation: Why B2B Companies Aren’t Reaching Their Full Potential we dive deep into the variety of levers, setting expectations and how a lever will work for your digital model.

    24 min
  2. What’s in your digital value propositions?

    15/11/2022

    What’s in your digital value propositions?

    Thomas Lah, executive director and executive vice president at TSIA is back and he’s sharing some deep insights from his book “Digital Hesitation – Why B2B Companies Aren’t Reaching Their Full Potential” as we dive into the role of digital value propositions and product line growth being key building blocks for digital business models. Download or purchase the book, Digital Hesitation – Why B2B Companies Aren’t Reaching Their Full Potential

    18 min

  3. 12/09/2022

    What is digital hesitation?

    It’s time to understand why companies are hesitant to make the transition into digital business models and we hear it straight from the expert. Thomas Lah, Executive Director & Executive VP at TSIA joins this episode to talk about his new book “Digital Hesitation – Why B2B Companies Aren’t Reaching Their Full Potential”, the impact of the first and second wave and the complexity of complex. Download or purchase the book: https://www.tsia.com/digital-hesitation

    19 min
  4. Who owns the customer?

    22/03/2022

    Who owns the customer?

    Knowing when and where to apply industry know-how is a key ingredient to the recipe for customer success. Leslie Stretch, CEO of Medallia joins Kevin Dobbs to talk about using partners to provide know-how in customer experiences. They round out their conversation covering the complex and not-so complex adoption of digital technologies and who actually has ownership of a customer.

    14 min
  5. What's driving your customers?

    07/12/2021

    What's driving your customers?

    Leslie Stretch, CEO of Medallia is back with Kevin Dobbs talking about his customer driven roadmap. He also shares thoughts on the valuable lessons of sticking with customers through good & bad and shares what he won't do for a deal.

    17 min
  6. Are you in the majority or the minority?

    25/10/2021

    Are you in the majority or the minority?

    Leslie Stretch, CEO of Medallia joins the podcast to share his stories about CEOs that are transforming their businesses to digital first businesses. We also learn about the silent majority and the legion of minority companies after Leslie tells us a bit about Carlsberg lager.

    17 min

  7. 17/08/2021

    What’s making you sticky to your clients?

    Partnerships are the topic of this episode. N3’s Jeff Laue talks about how your partners are what can make you more competitive. He also shares his thoughts with host Kevin Dobbs about the when’s the right time to be brought in to help a client and the right questions to ask.

    12 min
  8. It’s not what’s helping you grow, it’s who’s helping you grow.

    20/07/2021

    It’s not what’s helping you grow, it’s who’s helping you grow.

    Kevin Dobbs and N3 CEO Jeff Laue continue their conversation on the XaaS Files podcast by going into the people aspect of subscription business. They cover finding the right people, bringing in leaders with the right IQ and EQ and his first-hand experience of not just hiring consultants but being one.

    19 min
See All (18)

About

The XaaS Files is an executive profile series designed to showcase leaders who have led the transition to or rapid scale of as-a-service business models and successfully navigated this evolution to positively impact growth and the value of their companies.

Information

  • Creator
    Accenture
  • Years Active
    2020 - 2023
  • Episodes
    18
  • Rating
    Clean
  • Copyright
    © 2020 Accenture. All rights reserved.
  • Show Website
    XaaS Files

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