Chemist Warehouse – Jack Gance revolutionises retailing in Australia, upending the traditional Pharmacy model. And why he wants to expand via a merger with Sigma Healthcare (Replay from the vault).

An immigrant child of Polish Jewish parents, Jack Gance ended up disrupting several entire industries with HIS model of shopkeeping through suburban Australia. The pharmacist turned into an entrepreneur by chance really. After gaining his Pharmacy degree, Jack and his brother Sam started with just 1 pharmacy in the early 1970’s, which they slowly built on. Along the journey, Jack Gance totally upended the way traditional pharmacies in Aussie suburbs operate, by essentially making all the other products chemists sell aside from prescriptions, much more enticing and cheaper for shoppers. He also built a distribution business in the process.

After 51 years in business Jack Gance, with Sam and co-founder Mario Verrocchi spent the past two-plus decades building their Chemist Warehouse business and brand into a household name, thereby revolutionising not just the pharmacy model, but the entire retailing landscape, by offering discounts on every product in the store. Now with 500 partner/franchise stores and a recently announced deal to merge with Sigma Healthcare, in order to expand the business, we’re replaying the interview we did in 2023 where Jack reflects, just a little, on that amazing entrepreneurial journey. And why he can’t stop!

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