What's up with work tech?

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Welcome to "What's up with work tech?" brought to you by Mercer. In this podcast, we delve into the latest advancements and innovations in technology, exploring what sets different technologies apart in today's digital landscape. Join us as we discuss emerging trends, cutting-edge HR solutions, system integrators, and the challenges that shape the industry. Gain insights from prominent thought leaders, industry influencers, and subject matter experts as they examine the intersection of HR and technology, uncovering valuable perspectives and key insights in this dynamic and evolving field.

  1. 20 AUG

    Recognize to Realize: Unlocking skill signals through praise

    In this episode of the What's up with work tech? podcast, Tara Cooper and Dr. Meisha-ann Martin discuss the critical role of recognition in uncovering and validating skills in the workplace. They explore how personal experiences contribute to professional skills, the importance of self-awareness, and how recognition can celebrate the whole person. The conversation also delves into flexibility in the workplace, the cultural impact on skills development, and the role of leadership in fostering a skills-powered organization. They emphasize the need for technology and AI to provide real-time insights into skills and the importance of starting small in the journey towards becoming skills powered.

    32 min

  2. 6 AUG

    Charting the Path Forward: ClearCourse’s Growth and Vision

    In this conversation, Mercer's Corina Lam and Jessica Cheung are joined by Keith Martin and Michael Kane from ClearCourse Consulting, an HR Path company. In addition to discussing ClearCourse's recent acquisition by HR Path, the panelists share their backgrounds, insights on the HR technology landscape, and the importance of client support and optimization strategies. They emphasize the focus on quality service and the exciting opportunities that come with the merger, including enhanced capabilities and global reach.

    30 min

  3. 23 JUL

    Navigating AI in the Real World: A Raven Intelligence Perspective

    In this episode, Bonnie Tinder, Founder & CEO of Raven Intelligence, joins Mercer's Corina Lam to delve into the transformative power of AI in driving customer success. Join us as we explore real-world stories where AI has revolutionized customer experiences, enhanced satisfaction, and delivered measurable results. From personalized interactions to predictive insights, discover how businesses are leveraging AI to create lasting customer relationships. Tune in to uncover the secrets behind these success stories and learn how AI can elevate your customer success strategy.

    22 min

  4. 9 JUL

    Myth-Busting Skills & Job Architecture: Get the real story from AKT Global & Mercer

    In today's rapidly evolving workplace, the conversation around skills and job architecture is more relevant than ever. Yet, myths and misconceptions abound, often clouding the path to effective implementation. This blog post draws insights from a recent podcast featuring Etan Bernstein, Partner at AKT Global; Dr. Daniel Dürr, Principal, Strategic People Advisory at Mercer; and Corina Lam, Global Leader, Vendor Services, Partnerships & Analysts at Mercer, as they unravel these myths and explore the truths behind them. Myth 1: Skills are Just a Passing Trend Many believe that the focus on skills is merely hype. However, as Etan Bernstein from AKT Global points out, the emphasis on skills is driven by real business challenges and the need for agility in a fast-changing world. Skills are not just a trend; they are a critical component of modern workforce management. Myth 2: Job Architecture Takes Years to Implement   The perception that setting up a job architecture takes years is common. Dr. Daniel Duerr from Mercer highlights that while customization can be time-consuming, the process can be expedited by leveraging existing frameworks and focusing on unique organizational needs. It's about finding the right balance between standardization and customization. Myth 3: Technology Alone Can Solve Skills Challenges While technology plays a crucial role, it's not the sole solution. As both Etan and Daniel emphasize, transitioning to a skills-powered organization is a cultural change. It requires clear communication, employee engagement, and a well-defined reason for the shift. Corina Lam adds that fostering partnerships and collaboration across teams is essential to ensure that the implementation of skills and job architecture aligns with organizational goals and enhances overall effectiveness. Conclusion: Debunking these myths is essential for organizations looking to thrive in the modern workplace. By understanding the realities of skills and job architecture, businesses can better prepare for the future. Remember, it's not just about the tools; it's about the people and the culture that drive success.

    35 min

  5. 25 JUN

    Building a Skills-Powered Future: Do we have the right groundwork?

    In this episode of the 'What's up with work tech?' podcast, Tara Cooper and Brian Fisher discuss the transformation of organizations towards skills-powered practices. They explore the driving forces behind this shift, the evolving HR tech landscape, and the maturity of skills practices. The conversation highlights the importance of skill development, the deployment of skills through talent marketplaces, and the challenges organizations face in this journey. Finally, they provide actionable strategies for HR leaders to overcome these challenges and effectively implement skills-powered solutions. 2025 Skills Snapshot Survey2025 Skills Technology and Adoption SurveyOperationalizing a Skills-Powered Organization: A digital playbook for HR and tech leaders.

    28 min

  6. 18 JUN

    Simms & Associates: Setting the Culture Code

    In this episode, Corina Lam, Global Leader for Vendor Services at Mercer, engaged in an enlightening discussion with Amanda Simms, the Founder and CEO of Simms & Associates. Their conversation delved into the unique aspects of Simms & Associates, the company culture, and the challenges of running a global consultancy in workforce and human capital management. Here are three key takeaways from their dialogue: Emphasis on Company Culture and Core Values: Amanda Simms shared the foundational principles that guide Simms & Associates, highlighting the importance of a collaborative approach in developing the company's core values: empowering, colorful, masterful, and harmonious. These values reflect a commitment to fostering an inclusive and supportive work environment where every team member's voice is valued. Amanda emphasized the importance of a strong company culture in driving engagement and productivity, especially in a remote work setting.The Opportunities of a Global Team: The conversation shared the cohesive company culture across a fully remote and globally distributed team. Amanda discussed the significance of communication and personal connections among team members, sharing effective strategies such as annual team gatherings and dedicated online spaces for cultural conversations. These initiatives help bridge the gap created by time zones and geographical distances, ensuring that team members feel connected and engaged.Advice for Aspiring Entrepreneurs: Amanda offered valuable insights for aspiring entrepreneurs, stressing the importance of listening to team members and understanding their motivations. She encouraged flexibility in decision-making and highlighted that mistakes are an integral part of the learning process. By embracing adaptability and fostering open communication, entrepreneurs can create a thriving work environment that encourages innovation and growth.As Amanda looks to the future of Simms & Associates, she remains committed to nurturing a supportive and empowering workplace while continuing to drive the company's growth. Her vision includes upcoming team gatherings, such as the next meeting in Athens, which reflects her appreciation for storytelling and cultural experiences. This engaging podcast episode not only sheds light on the inner workings of Simms & Associates but also provides valuable lessons for anyone interested in building a successful and inclusive workplace. Stay tuned for another upcoming episode featuring Simms & Associates in the fall.

    18 min

  7. 29 MAY

    Inside isolved’s Analyst Summit: HR Tech Trends & SMB Innovation

    In this episode of the What's Up with WorkTech podcast, Tara Cooper and Jess Cheung discuss the insights from the isolved Analyst Day. They explore isolved's unique approach to serving the SMB market, focusing on the needs of HR professionals, whom they refer to as 'people heroes.' The conversation delves into iSolved's comprehensive offerings, including payroll, workforce management, and talent acquisition, as well as their innovative use of AI to enhance these services. Jess shares key announcements from the event, including the acquisition of Applicant Pro and the introduction of new AI capabilities that aim to streamline HR processes. The episode concludes with a look at iSolved's future direction and commitment to supporting SMBs.

    15 min

  8. 28 MAY

    The Skills Revolution: Gloat's Approach with Ruslan Tovbulatov

    In this conversation, Jason Averbook and Ruslan Tovbulatov discuss the evolving landscape of skills in the workplace, emphasizing the importance of skills as a new currency. They explore how Gloat is revolutionizing HR by enhancing skills visibility, building trust, and leveraging technology to empower employees. The discussion also touches on the future of work, highlighting the significance of human-machine collaboration and the need for organizations to adapt to the changing skills landscape to achieve meritocracy.

    41 min
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About

Welcome to "What's up with work tech?" brought to you by Mercer. In this podcast, we delve into the latest advancements and innovations in technology, exploring what sets different technologies apart in today's digital landscape. Join us as we discuss emerging trends, cutting-edge HR solutions, system integrators, and the challenges that shape the industry. Gain insights from prominent thought leaders, industry influencers, and subject matter experts as they examine the intersection of HR and technology, uncovering valuable perspectives and key insights in this dynamic and evolving field.

Information

  • Creator
    Powered by Mercer
  • Years Active
    2023 - 2025
  • Episodes
    18
  • Rating
    Clean
  • Copyright
    © Powered by Mercer
  • Show Website
    What's up with work tech?