Recruiting and Launching a Successful Insurance Agency, Matt Harness, Ep. 10 Where the Insurance Pros Meet

General Agent, Matt Harness, shares how he recruits agents and launches a successful insurance agency. Learn what Matt says holds agents back. View more information at MarkMiletello.com. Note: “Where The Insurance Pros Meet” is an audio podcast and is meant for the ear. A transcript of the audio is provided for referencing a particular section or for you to follow along. Listen to the episode to get the most out of our show. We use both speech recognition software and human transcribers to create the transcripts so they may contain errors. If you’re going to quote us in print, please be sure to check the corresponding audio. TRANSCRIPT Speaker 1: Where the Insurance Pros Meet, episode 10. Matt Hartness: We are our own worst enemy in what gets in the way of future production. Speaker 1: Where the Insurance Pros Meet is a podcast that brings the greatest talent in the world together. Managers, coaches, and producers. The very best experts the insurance and financial services industry has to offer. Get ready to change the way you do business to have your most successful year ever. Now, here's Mark Miletello, a top 1% producer, manager, and your host of Where the Insurance Pros Meet. Mark Miletello: Welcome back to the show. We'd like to thank the listeners for tuning in. We have an exciting show as we always do. We have guests on this show that already with under 10 episodes launched, we have industry gurus. We've had outside talent, and marketing, and speaking, and coaching. We've had new agents. We've had leaders in the industry. I'm just crazy excited here to have a person that I have watched grow in this business from a producer to an assistant, associate general agent, and now has become the leading general agent in one of the top insurance companies in America. One of the oldest, and largest, and most dynamic companies in America. Welcome. Today, we're going to discuss with him recruiting and launching a successful agency. Welcome to the show, Matt Hartness. Matt Hartness: Thanks, Mark. I appreciate you having me today. I look forward to the conversation. Mark Miletello: Man, we got so much to learn from you. I just can't wait to extract it. Matt, I guess in the past, maybe I've mentored you a little bit. Would you admit to that, or no? Matt Hartness: Absolutely, man. I was early in my career, I was calling you or seeing you at various events out and about, picking your brain and asking questions. All along, I would have counted you as one of my mentors through my career, and still, I'd count you as a mentor. Mark Miletello: Well, thank you for that. I don't say that brag or to steal any of your thunder. What I say that too is a great mentor of mine, Garry Kinder, said "Hey, in the first three months, a new person does what you tell them to do. They don't know how to speak, so they speak like you speak. They walk like you walk. Then after that, you start to let them fly a little bit. Then before long, two to three years later typically, they become mentors of yours." That's what I'd like to say about you, Matt, is that you have now arrived at a place where I feel like we mentor each other. You are a mentor of mine, so congratulations on the hard work I know every step of the way, the hard work you've put to become based on the standards that they calculate. Now, I know there are rules here and there. You've become the leading general agent with one of the greatest companies in America, so congratulations on that. Thank you for mentoring me back now, which you have all along. Matt Hartness: Absolutely. Absolutely. Well, it's been an excellent ride. As we're talking mentors, I could not have done it with many of people and even current teammates that I have now to make it happen. It's been a collaborative of a lot of people to help with the success that I am currently having today. Thank you very much for that. Mark Miletello: Well, I know you're right in the middle of it, and you're a busy person, so thank you for