40分
How Is Digital Transformation Changing Customer Support? The Customer Support Podcast
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- ビジネス
Digital transformation is changing the way businesses interact with customers. Automation, AI, IoT, chatbots -- all of these tools can help businesses provide exceptional support.
And we need all the help we can get; as customer expectations continue to rise, businesses must raise their level of support to meet or exceed them.
We asked a panel of nine customer support experts how digital transformation is changing support. Hear what they had to say.
Digital transformation is changing the way businesses interact with customers. Automation, AI, IoT, chatbots -- all of these tools can help businesses provide exceptional support.
And we need all the help we can get; as customer expectations continue to rise, businesses must raise their level of support to meet or exceed them.
We asked a panel of nine customer support experts how digital transformation is changing support. Hear what they had to say.
40分