Ratchet+Wrench Radio Ratchet+Wrench
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- ビジネス
The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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How NACAT Serves Automotive Educators
In this episode, the team at FenderBenders, a sibling publication to Ratchet+Wrench covering the collision repair sector, speaks to Drew Barnes and Heather Sebben of North American Council of Automotive Teachers. They're going to talk about what NACAT is and how it serves automotive. They’re reaching their 50th anniversary of operation and will celebrate that at their annual conference this summer.
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Turning Comebacks Into Opportunities
In this episode, Kendall Warnock of A1 Automotive in Lincoln, Nebraska, talks about how auto repair shop owners can turn comebacks and upset customers into raving fans.
He also talks about his humble beginnings growing up poor on a reservation and how that became the catalyst to how he learned to treat people and why he cares so much about his customers, team, and community. -
Meeting the Automotive Aftermarket's Most Pressing Needs
In this episode, Jay Woodall, General Manager of National Accounts Retail/Branded at Interstate and a board member of the Automotive Aftermarket Charitable Foundation, discusses the AACF's efforts to support individuals facing severe financial hardship during disasters, and provides guidance on accessing the charity's assistance for yourself or your employees.
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Enhance Your Service with The DVI Quadrant
In this episode, Jamie Cuthbert, founder & CEO of AutoServe 1, talks about the harmony between auto repair shops and their customers when digital vehicle inspections are done with care, intention, and good communication.
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Achieving Clarity Through Failure
In this episode, Juke Ball of Juke Auto in Austin, Texas, discusses mistakes he made as a young shop owner and the resulting lessons.
You can read the story that inspired the episode, "What You Don't Know You Don't Know" on ratchetandwrench.com. -
Growing From Mistakes to Become a Better Shop Owner
In this episode of Ratchet+Wrench Radio, Erich Schmidt talks about the early mistakes he made as a shop owner that have enabled him to become the conscious business owner he is today.