Tech on Toast, The Hospitality Tech Podcast Chris Fletcher

n this week's episode of Tech On Toast, we had the pleasure of hosting Darryl Bate, co-founder of A2H Solutions. Darryl shared his journey from working in hospitality and recruitment to launching his own venture, which aims to revolutionise the recruitment landscape with innovative tech solutions.

Darryl discussed the challenges and transformations in the recruitment industry, especially in hospitality and care sectors. He highlighted how A2H Solutions helps businesses streamline their recruitment processes through a unified platform that not only distributes job postings efficiently but also provides crucial data analytics to optimise recruitment strategies.

We delved into the specifics of how A2H Solutions integrates with various systems to provide transparency and control over recruitment expenditures, making it easier for companies to manage their hiring processes more effectively. Darryl also touched on the importance of diversity and inclusion in recruitment, and how his platform helps companies reach a broader, more diverse candidate pool.

The conversation also covered the personal side of entrepreneurship, with Darryl sharing insights into the challenges and rewards of starting a business, and the importance of work-life balance.

Listeners looking to modernise their recruitment processes or seeking insights on starting a tech-based solution in the recruitment industry will find this episode particularly enlightening. Darryl's passion and innovative approach to solving traditional recruitment challenges are truly inspiring.

For more details on A2H Solutions and to see how they can help your business, Darryl encourages reaching out directly through their website or connecting with current users of their system.

Stay tuned for more insightful discussions on Tech On Toast, where we explore the cutting edge of technology in various industries.

I'm delighted to announce the latest episode of the Tech On Toast podcast featuring Ian Chambers, founder and CEO of App4. In this episode, we explored some intriguing insights into the hospitality tech industry and the future of customer ordering solutions. Here are three key takeaways from our discussion with Ian:

1. The Rise of QR Code and Self-Service Kiosks

Ian highlighted the significant move towards QR code ordering and self-service kiosks within the hospitality sector. The convenience and control afforded by these technologies have led to a marked increase in order values and customer engagement. The example of the Book Cafe adopting kiosks and QR codes, resulting in a 20% uplift in order values, underscores the effectiveness of these solutions.

2. The Importance of Data and Personalisation

Ian emphasised the crucial role of data in enhancing customer experiences and fostering loyalty. Through data analytics and personalisation, businesses can tailor their offerings, implement loyalty schemes, and ensure a cohesive brand experience across various channels. The capacity to analyse customer behaviour and preferences is vital for maintaining a competitive edge in the hospitality landscape.

3. Best-of-Breed vs All-in-One Solutions

Our discussion on best-of-breed solutions versus all-in-one platforms illuminated the importance of selecting the appropriate technology stack for your business. While all-in-one solutions may suffice for smaller enterprises, larger organisations can benefit from integrating specialised solutions such as App4 for customer ordering, Hubrise for data aggregation, and Deliverect for delivery management. Striking the right balance between consolidation and specialisation is crucial for optimising operations.

If you're keen to learn more about the evolving landscape of hospitality tech and how App4 is transforming customer ordering experiences, be sure to listen to the full episode on the Tech On Toast podcast.

Feel free to contact Ian Chambers and the App4 team for any queries or to discuss how their solutions can enhance your hospitality business.

#TechOnToast #HospitalityTech #CustomerExperience #QRCode #Kiosks #DataAnalytics #Personalisation #TechSolutions #PodcastEpisode #LinkedInCommunity

Can't wait to hear your thoughts on this insightful episode! 🚀🔥

🎙️ The latest bonus episode of the Tech On Toast podcast is out now!



A few weeks a go Chris caught up with Chris Jolliffe, Head of Enterprise Sales at Dojo and Guy Scott-South, CTO from Pizza Hut, LIVE at the HRC trade show in London's excel.



Here are three key takeaways from their conversation around managing a fractured tech stack.



Best-in-Class vs. All-in-One Solutions:



The discussion highlighted the ongoing debate between best-in-class and all-in-one solutions when it comes to technology stacks. Pizza Hut's IT Director, Guy Scott-South, shared the challenges of managing a legacy tech stack while striving for modernisation. Chris Jolliffe from Dojo emphasised the importance of understanding the buyer's requirements and ensuring that the tech solution aligns with their needs.



Project Management and Change Readiness:



Both guests stressed the significance of clear project management and change readiness when implementing new technology. Guy emphasised the need for strong project management to navigate the complexities of tech integration, especially in an industry where change can be met with resistance. Chris highlighted the role of tech vendors in guiding customers through the onboarding process and setting clear expectations.



Data-Driven Decision Making:



The conversation also delved into the power of data in driving business decisions. Pizza Hut's focus on modernising its data warehouse and leveraging customer data for insights showcased the importance of data in the hospitality industry. Chris from Dojo emphasized the need for tech vendors to provide seamless data solutions to help operators make informed decisions and streamline operations.



This episode offers valuable insights into the challenges and opportunities in the hospitality tech landscape, making it a must-listen for industry professionals looking to stay ahead in the digital age. Tune in to the full episode for more in-depth discussions and actionable takeaways.



Listen to the full episode on the Tech On Toast podcast platform and stay tuned for more exciting episodes in our collaboration with Dojo.



You can tune in here 👇



https://spotifyanchor-web.app.link/e/z4rIbvn4hJb



Let's continue to explore the intersection of technology and business growth together! 🚀

#TechOnToast #HospitalityTech #BusinessGrowth #Innovation #DataDrivenDecisions

I am thrilled to announce the latest episode of the Tech On Toast podcast featuring the incredible Danielle Wallington, founder of Flockhere. 🚀 In this episode, we delved into some fascinating insights about building a community-focused tech platform and the journey of entrepreneurship. Here are three key takeaways from our conversation:

1. Resilience is Key

Danielle shared how her journey into entrepreneurship has taught her the importance of resilience. Despite facing challenges and setbacks, she emphasised the value of bouncing back, learning from experiences, and staying motivated to move forward. As entrepreneurs, having the resilience to overcome obstacles is crucial for long-term success.

2. Community Building is Everything

From her experience with Milk and Fizz to the development of Flockhere, Danielle highlighted the significance of community in business growth. Building a strong network of like-minded individuals, providing support, and fostering connections can be a game-changer for any business. The power of community cannot be underestimated in today's digital age.

3. Empowering Women in Tech

Danielle's journey from events management to tech entrepreneurship sheds light on the importance of empowering women in the tech industry. By creating a platform like Flockhere that caters to the needs of female founders and professionals, she is breaking barriers and inspiring others to pursue their entrepreneurial dreams. Representation and support are key in driving diversity and innovation in tech.

If you're interested in learning more about Danielle's inspiring journey and the exciting developments at Flockhere, make sure to listen to the full episode on the Tech On Toast podcast. 🎧 And if you're looking to join the Flockhere community or explore opportunities in tech, don't hesitate to reach out to Danielle directly. Let's flock together towards success! 🐦💻



The Tech on Toast Podcast is brought to you by ⁠Lightspeed⁠, Retail & Restaurant ePOS — The one-stop commerce platform for retail, hospitality and golf merchants around the world.


#TechOnToast #FlockHere #WomenInTech #Entrepreneurship #CommunityBuilding #PodcastEpisode #LinkedInPost

Welcome to the latest episode of the Tech On Toast podcast! In this episode, host Chris sits down with Shawn Walchef, founder of Cali BBQ and Cali BBQ Media. Its 5am in San Deigo and Shawn is up already!

Join them as they discuss the power of digital storytelling, the importance of authenticity in content creation, and the evolution of the hospitality industry in the digital age.

Sean shares valuable insights on building a media company alongside a restaurant business, the impact of technology on the industry, and the significance of staying curious and consistent in content creation. They also touch on personal anecdotes, including Shawn's family dynamics and his son's interest in soccer.

Tune in to discover Shawn's journey from restaurant owner to content creator, his approach to building a successful media presence, and his thoughts on the future of the industry. Don't miss out on this engaging conversation filled with practical advice and inspiring stories!

Join the Tech On Toast community and catch Shawn and Chris live on LinkedIn every Wednesday and Friday at 6pm UK time. Connect with Shawn on LinkedIn or Instagram for more insights and updates. Stay tuned for more episodes and remember, no one is coming to tell your story - it's time to start sharing it yourself!

The Tech on Toast Podcast is brought to you by Lightspeed, Retail & Restaurant ePOS — The one-stop commerce platform for retail, hospitality and golf merchants around the world.

Exciting New Episode Alert! 🎙️

I am thrilled to announce the latest episode of the Tech On Toast podcast is now live! 🎧 This episode features an insightful conversation with the brilliant Victoria Searl, founder and head hawk of DataHawks. We delved deep into the world of hospitality tech and marketing, uncovering some invaluable insights along the way. Here are three key takeaways from this engaging episode:

1. The Power of Data-Driven Marketing

Victoria emphasised the importance of leveraging data to drive marketing strategies in the hospitality industry. By using data to gain actionable insights, businesses can create emotionally compelling email and SMS campaigns that resonate with their audience. The key takeaway here is that data is not just information; it's a powerful tool that can transform marketing efforts and drive tangible results.

2. The Shift Towards Performance Marketing

Victoria introduced a new performance model for email marketing that focuses on targeted, results-driven campaigns. By splitting email marketing into organic and performance channels, businesses can optimise their communication strategies to drive incremental revenue. This innovative approach not only enhances customer engagement but also ensures a measurable return on investment, making it a game-changer for hospitality brands.

3. The Central Role of CRM in Marketing

In the discussion, the importance of CRM (Customer Relationship Management) at the core of a restaurant's tech stack was highlighted. CRM serves as the heartbeat of customer interactions, providing valuable insights into customer behaviour, preferences, and engagement. By prioritising CRM and utilising data effectively, businesses can build stronger relationships with customers and tailor their marketing efforts for maximum impact.

This episode truly shed light on the evolving landscape of hospitality tech and marketing, offering practical strategies for businesses to thrive in today's challenging environment. If you're looking to elevate your marketing game and drive meaningful results, this episode is a must-listen!

The Tech on Toast Podcast is brought to you by Lightspeed, Retail & Restaurant ePOS — The one-stop commerce platform for retail, hospitality and golf merchants around the world.

Tune in to the full episode on the Tech On Toast podcast to dive deeper into these key takeaways and gain valuable insights from Victoria Searl's expertise. 🚀 Let's embrace the power of data-driven marketing and unlock new possibilities for success in the hospitality industry! 🌟 #TechOnToast #HospitalityTech #MarketingInsights #DataDrivenMarketing