BSI Kitemark for Service Excellence

In this episode, Matthew explores the BSI Kitemark for Service Excellence.

He speaks to BSI’s Julie Walker and Chris Parry about the purpose behind its development, its intended audience, and the benefits it offers to both organizations and consumers.

And being The Standards Show, Julie and Chris also share their standards journeys.

Find out more about the issues raised in this episode

BSI Kitemark for Service Excellence

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