LandNExpand Podcast - Episode 11 Customer Perspective Government Guest Joah Iannotta

Joah and I explore what customer success looks like from the customer's perspective for Government. Joah has been in Government her entire career and is currently the SVP for Retail Lending at PNC. She supports the buying decisions and utilizations of the technologies used to optimize her organizations within the agency. She shares her perspective on what creates long term success for her and the agencies she works for. It's an interesting perspective and will give you fantastic insights into how you can better serve and provide value to your government customers from the sales cycle through the implementation and long term use cycles.