62 - Mastering Tech Recruitment: Key Strategies for MSP Leaders

In this episode of Insights as a Service, Brendan is joined by Dean Ellis, recruitment manager at Beaumont People.

From global Insights to local benefits, they delve into the latest developments in technology recruitment. Explore market trends, talk about security and career progression in smaller MSPs, tackle salary inflation, and gain insights on employee retention, skills assessment, and customer support.

They also discuss the concept of functional roles in tech and how to make the four-day work week work in your business.

Chapters:

00:00:00 - The Pitfalls of Chasing a Higher Paycheck

00:04:55 - Salary Increases for Software Engineers

00:09:39 - The Security Perception in Smaller MSPs

00:14:24 - Promoting Unskilled Employees in MSPs

00:19:09 - The Importance of Company Culture

00:23:53 - The Impact of Offshoring on the Technology Sector in Australia

00:28:31 - Specialization and Offshoring in the Tech Industry

00:33:11 - Implementing a Four-Day WorkWeek

00:37:48 - Ensuring Customer Satisfaction and Productivity

00:42:30 - Measuring and Increasing Direction

00:46:57 - Effective Communication with Customers

00:51:37 - Value-Added Service and Building Sticky Relationships