With the myriad of tech solutions in our world comes the always lurking bugs, connection issues, and other development problems. We've all experienced them, and, the often lackluster support that comes with them. Ohad Ronen, CEO and Co-Founder of Record, pivoted his original company into a tool to help simplify and improve the tech support system by integrating thorough records of user sessions that reduce the burden on support teams and help them solve problems faster. As generative AI continues to grow in adoption, Ohad is excited to see how to better use this to streamline technical support work and make his product even more efficient.
Jordan Kastrinsky - https://www.linkedin.com/in/jordan-kastrinsky-9b8b2370/
Ohad Ronen - https://www.linkedin.com/in/ohadnr/
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Information
- Show
- Published5 September 2023 at 06:10 UTC
- Length27 min
- RatingClean