#49 How to build a Customer-Centric Company with Rod Cherkas

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In this episode of Unsubscribed! hear from Rod Cherkas, Founder and CEO of HelloCCO and Author of the Chief Customer Officer Playbook. Learn about:

  • What exactly Customer Success is and why it's so vital right now
  • How to put yourself into your customer's shoes
  • Variable compensation for Customer Success Managers
  • Hot tips from his book

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