Oh Crap: The Crisis Management Podcast

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Oh Crap: The Crisis Management Podcast Podcast

Ever had an Oh Crap moment? Learn business secrets of crisis management and prevention from Meredith and Frank - crisis management experts with over 40 years combined experience. Join us as we explore, dissect, and get to the root cause of current scandals in the news. Whether it's your CEO sleeping with his secretary, the manager embezzling funds, or a total product meltdown - we'll tell you how to keep your business running and come out on top. Visit www.me2-solutions.com for more free crisis management tips and strategies.

  1. 07/10/2015

    Inside Cheerios’s Gluten Free Fiasco - Part 3

    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.

    26 min
  2. Inside Cheerios’s Gluten Free Fiasco - Part 2

    07/10/2015

    Inside Cheerios’s Gluten Free Fiasco - Part 2

    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.

    25 min
  3. Inside Cheerios’s Gluten Free Fiasco - Part 1

    07/10/2015

    Inside Cheerios’s Gluten Free Fiasco - Part 1

    Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: Meredith’s daughter was sickened by the tainted cereal.

    30 min
  4. S05E01 - VW - Expertise and Trust

    05/10/2015

    S05E01 - VW - Expertise and Trust

    What can we learn from the recent scandal to hit Volkswagen? In an age where we need experts to run our world, what role does trust play and what happens when it is violated?

    24 min
  5. S04E09 - Part 9 - Biased Language

    26/11/2014

    S04E09 - Part 9 - Biased Language

    Meredith was interviewed about cultural bias in the Quality management community. In part 9, she continues her discussion of how the language is already biased to exclude those who are not familiar with Quality.

    8 min
  6. S04E08 - Part 8 - Biased Language

    26/11/2014

    S04E08 - Part 8 - Biased Language

    Meredith was interviewed about cultural bias in the Quality management community. In part 8, she discusses how the language Quality professionals use limits their ability to communicate clearly.

    9 min
  7. S04E07 - Part 7 - Quality Tools

    26/11/2014

    S04E07 - Part 7 - Quality Tools

    Meredith was interviewed about cultural bias in the Quality management community. In part 7, she discusses how useful the tools are but also how they limit what we can talk about.

    9 min
  8. S04E06 - Part 6 - Theater & Quality

    26/11/2014

    S04E06 - Part 6 - Theater & Quality

    Meredith was interviewed about cultural bias in the Quality management community. In part 6, she discusses how Quality is applied in theater and why it's germane.

    5 min
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About

Ever had an Oh Crap moment? Learn business secrets of crisis management and prevention from Meredith and Frank - crisis management experts with over 40 years combined experience. Join us as we explore, dissect, and get to the root cause of current scandals in the news. Whether it's your CEO sleeping with his secretary, the manager embezzling funds, or a total product meltdown - we'll tell you how to keep your business running and come out on top. Visit www.me2-solutions.com for more free crisis management tips and strategies.

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