Taking Turns - Ep 021 - Eric Kades

What's in a sales chatbot? Is it the a great conversational experience by automation, or maybe a live chat agent waiting in the dark to save the day? And, wait - why not both? Eric Kades, Founder at TextChat by JetSense.ai, believes in combining those two - and gives several examples of how conversational interfaces can resurrect a campaign, improve conversion rate substantially, and even help students avoid dropping from college.