022 Dianne Shaddock: An Insiders View

Career Tips & Trends with Tom McDonough & Deborah Burkholder


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Our guest is Dianne Shaddock Austin. Today we’re talking with an insider about the impact of new trends on recruitment practices and suggestions for getting seen by a large complex organization that by their reputation already attract a high number of applicants.

Dianne is the President of Easy Small Business HR, an online employee management resource, and the host of the iTunes podcast “Employee Hiring and Management Tips”.

She has over 20 years of experience as an HR professional and has successfully helped managers at all levels recruit, hire, and manage staff. She has done extensive work in diversity and inclusion as well as in counseling employees and job seekers alike on how to best position themselves during their job search and manage their career development.

Dianne is the author of several books. Her newest guide “Strategies For Finding and Keeping Your Job: Secrets From an HR Insider” will be published later this year.

We’d love to hear from you in terms of your actionable takeaways from this episode.

Leave a comment or send us an email.

Listen to the full interview by clicking player above.

Here are some exurps from today’s interview…

From the show

Having the best people and the right people is so critical for any organization.  We certainly, as an organization, could not have attained the status of #1 Hospital in the Nation if it wasn’t for our employees; and that’s everyone from our nutrition and food services staff on up to the physicians and administrators.  We do a great job at Mass General– recruiters understanding what talent works well in the hospital based on our business goals and our culture.

We try to make sure our hiring managers are up to speed on the best interviewing practices…

Applicants are competing with hundreds of other applicants.

I talk to people a lot about educating them about the process because I do sense a frustration from so many people who just feel like they have the qualifications and no one is calling them.  Is it a waste of my time to even apply?  Well, it’s not a waste of your time and I don’t want anyone to misunderstand what I’m saying in terms of you want to take different approaches towards finding a job.  What I want to emphasize is you don’t want to just rely on submitting a resume and waiting for someone to call you.  When you do go through the process of submitting a resume to an organization like Mass General, you want to make sure you dot all of your I’s and cross all of your T’s.  Just a tip for listeners out there, if you should apply for a job at Mass General, we look very closely at the qualifications that are listed in the posting against the resume.

Just to give listeners another perspective on that, I think first of all; as I mentioned earlier; there are some core requirements that an applicant would need to have in order to be considered for the job.  Now, once that person has those core requirements, there’s always going to be things that, no matter how much expertise you bring to the table that you’ll have to learn in a new organization.  I do understand the frustration of having 80% of the experience. The key is really that you have those core qualifications; the core requirements that are needed.  If you don’t, managers just don’t have the luxury of training or sending someone to training for the core competencies.

I think the first baby step is to do some self assessment.  Thinking about where you are now in terms of your career and what

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