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Coffee Chat with Lillian
Lillian Chiu
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Coffee Chat with Lillian
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5 years as a Spotify business analyst, what's next? | Ep.1
In this episode of Coffee Chat with Lillian, Lillian Chiu, the business strategy and operations manager at Spotify, sits down with Rodolfo, a senior product manager at Spotify, to discuss what it's like to be a product manager and how to succeed in the role. They cover topics such as networking and socializing as an introvert, building trust with teams and stakeholders, and driving impact and influence without authority. Lillian shares insights from her own experience and leadership training, emphasizing the importance of listening, clarifying, and inspiring others. She also discusses her own career aspirations and the concept of influencing without authority. 00:00 - Preview 00:25 - What's Coffee Chat with Lillian? 00:59 - Spotify's 'daylist' Product Manager 02:05 - Coworker's Take on My Work Personality 03:03 - Leadership Styles: Extroverts vs. Introverts 03:37 - Building Trust as a Team Leader 05:16 - Building Trust: A Real Example 06:49 - how successful leaders LEAD a meeting 08:18 - Empowering your team as a leader 09:22 - Key Traits of a Successful Leader 10:23 - I'm Launching a New Course!✨ ✨ 11:02 - what does peak success for leaders look like? 11:46 - Once a project is successful, what's next? 12:27 - behind the scene… 12:50 - how I think about my career so far.. 13:31 - attending Spotify's Leadership Training 14:04 - my favorite leadership technique !! (p1) 16:40 - my favorite leadership technique !! (p2) 17:10 - 5 Years as a BA, What's My Next Role? 19:56 - Lillian's Book Recommendation 20:48 - 'Coffee Chat with Lillian' on Spotify and Apple podcast!
20 分鐘
第 2 集
I f**ked up at work, and how the Spotify VP helped me grow.. | Coffee Chat With Lillian Ep.2
Lillian shares her experience of missing a meeting with her manager's manager and how she handled the situation. She reflects on the importance of empathy and kindness in leadership and the impact it has on building trust and loyalty. Lillian also discusses the lessons she learned from her own past experiences with leaders who were both harsh and empathetic. She emphasizes the need to give oneself grace and to take calculated risks in order to grow and succeed in one's career. Chapters 00:00 Preview 00:16 secret Spotify office~ what I look like today 00:50 What Happened..Storytime 01:48 What did I do next? 02:20 my apology email.. 03:35 Spotify VP's response to me 03:47 my reaction to the email response 04:14 my team's feedback for me 04:54 Spotify Product Manager's thoughts on this.. 05:49 What I learned from this.. 07:32 How to actually own up to your mistakes 08:49 what's next? strategizing my second chance 09:58 failure as a PM at Facebook 12:35 Empathy in Leadership - why it matters 13:13 the curse of being a top performer 13:32 why it's better to take risks & fail at work 15:08 Final Thoughts, what's next?
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Lillian Chiu
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