Provider Data and the Member Experience

Leap Orbit is joined by Barry Volin, CEO of MCRA, for a discussion on how provider data affects the member experience, and why this is becoming increasingly important for payers. Barry is a managed care executive with 30+ years of experience, successfully working in the public sector with state and federally-funded programs. His specialties include: Value-Based Contracting, Strategic Development of Virtual Long Term Care Communities for Value-Based Relationships, Leadership, Managed Care Start-Up/Remediation, Innovation, and more. We cover the following: 1. Why is the member experience important in the context of the shifting reimbursement landscape? 2. Member experience and possible pitfalls (with a lens on provider data) 3. How bad provider data can result in payment issues, and how these affect the member 4. The importance of accurate provider directories in the Payer/Provider relationship 5. A review of the efforts that have been undertaken to improve provider data 6. Audience Q& Learn more about how Leap Orbit's product Convergent is improving the accuracy of provider data here: https://getconvergent.io