Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler
Radical Candor: Communication at Work Podcast

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

  1. Why Your Meetings Suck (And How to Fix Them): Insights from Dr. Steven Rogelberg 6 | 37

    1 DAY AGO

    Why Your Meetings Suck (And How to Fix Them): Insights from Dr. Steven Rogelberg 6 | 37

    Make your meetings count. Explore the surprising science of meetings and how to make them suck less with Dr. Steven G. Rogelberg, a renowned organizational psychologist and author of The Surprising Science of Meetings, Glad We Met: The Art & Science of 1:1 Meetings, and more. Dr. Rogelberg discusses with Kim and Amy why meetings often feel unproductive and costly, covering common pitfalls and offering actionable strategies to enhance their effectiveness. The conversation spotlights the power of one-on-one meetings, emphasizing their unique role in fostering meaningful connections between managers and employees. Dr. Rogelberg shares insights on how to structure these meetings to maximize engagement, support, and productivity, making them a crucial tool for leadership and team success. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Steven Rogelberg7 Ways To Improve One-on-One Meetings | Radical CandorEffective 1:1s - Tips For One-on-One Meetings With Your Team | Radical Candor3 Tips For How To Run Effective Staff Meetings | Radical CandorGlad we Met: The Art and Science of 1:1 Meetings — Steven Rogelberg, Ph.D.The Surprising Science of Meetings — Steven Rogelberg, Ph.D.Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Kim and Amy introduce guest Dr. Steven Rogelberg, organizational psychologist and an expert on meetings. (00:04:18) The Impact of Meetings The surprising volume of meetings globally and the underestimated economic impact. (00:07:03) Misconceptions and Optimizing Meeting Strategies Misconceptions about meetings and advice on improving their effectiveness. (00:10:36) Are Your Meeting Questions Valuable? How to ensure that the meeting agenda questions are valuable. (00:11:39) Using Radical Candor in Meetings The idea of a Radical Candor framework with signals during meetings. (00:13:32) Should Feedback Be Part of the Meeting? Whether feedback should be solicited at the end of meetings. (00:16:05) Speaking Up in Meetings Advice on encouraging team members to speak up in meetings. (00:20:03) The...

    47 min
  2. How Ruinous Empathy Ruins Praise 6 | 36

    18 SEPT

    How Ruinous Empathy Ruins Praise 6 | 36

    How misguided praise can do more harm than good. Praise can be powerful, but when it’s vague, generic, or something you can say to a dog like "good job," it can backfire and do more harm than good. Kim, Jason, and Amy explore the nuances of Ruinous Empathy and praise, sharing real-life examples, like the infamous FEMA response during Hurricane Katrina, to illustrate the pitfalls of Ruinously Empathetic feedback. They discuss the importance of making praise specific and sincere so people know what was good and why, allowing them to repeat their success.   Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Praise & Ruinous Empathy | Radical CandorTips to Avoid Ruinously Empathetic Praise | Radical CandorAppreciation (That's What The Money's For!) | Radical Candor 5 | 16Radical Candor Podcast: A Tale Of Ruinous EmpathyBeyond 'Sorry': How to Apologize and Mean It 6 | 22DARVO | WikipediaBeing 'Nice' Instead of Kind is One of the Biggest Mistakes Well-Intentioned Bosses MakeConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Kim, Jason, and Amy introduce the episode's focus on how praise can become ruinously empathetic. (00:00:53) What Is Ruinous Empathy in Praise? How praise can be ineffective when it's vague, insincere, or lacks specific feedback. (00:02:19) Defining Praise vs. Criticism What constitutes praise, how it differs from criticism and the dangers of insincere praise (00:06:06) Effective Public Support and Praise Guidance for leaders on how to support team members publicly after a mistake. (00:11:51) Consequences of Praising Failure Why offering praise after failure can be misleading and harmful. (00:17:04) The Role of Specificity in Praise The importance of specificity in making praise feel sincere and useful. (00:22:11) Ruinous Empathy and Manipulative Insincerity The nuances...

    44 min
  3. Inclusion in Meetings: Kieran Snyder On In-Person vs. Remote Dynamics  6 | 35

    11 SEPT

    Inclusion in Meetings: Kieran Snyder On In-Person vs. Remote Dynamics 6 | 35

    The surprising data on inclusivity in different meeting settings. Kieran Snyder, founder of nerd processor and co-founder of Textio, joins the Radical Candor podcast to explore inclusivity in meetings, revealing data-driven insights from her research on in-person versus remote settings. Kieran discusses the dynamics of interruptions, idea credit-taking, and the impact of power and gender on participation. With over 1,100 hours of meeting data analyzed, she sheds light on the complexities of remote work, the significance of structured agendas, and the importance of leadership in fostering inclusive environments. The episode offers practical tips for leaders to enhance meeting engagement and navigate the evolving landscape of workplace communication. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Dear Manager, You’re Holding Too Many Meetings | HBRWhy Gender Bias Makes Giving Feedback Hard For Everyone | Radical CandorRadically Inclusive Virtual Workshops: Real-Time Learnings From Zoom | Radical Candor7 Leadership Communication Skills For Managing A Remote Team | Radical CandorNerd ProcessorKieran Snyder - Nerd Processor | LinkedinPerformance Review Gender Bias: High-Achieving Women Are 'abrasive' | FortuneThe Price All Women Pay For Gender Bias | Forbes Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Amy and Kim introduce Kieran Snyder, founder of Nerd Processor, to discuss inclusivity in meetings. (00:02:36) The Abrasive Trap The abrasiveness trap and how high-performing women are more often criticized. (00:07:27) Power Dynamics in Meetings How power...

    54 min
  4. Political Discussions at Work: Productive or Problematic? 6 | 34

    4 SEPT

    Political Discussions at Work: Productive or Problematic? 6 | 34

    Political discussions at work can be polarizing, but they don't have to be. How do you handle political conversations at work without crossing boundaries or alienating colleagues? The team dives into the complex and often uncomfortable topic of discussing politics at work, exploring the impact of these conversations on workplace dynamics, productivity, and personal relationships. Kim, Jason, and Amy share insights on navigating political discussions with respect, setting boundaries, and maintaining open dialogue without imposing beliefs on others. Drawing on personal anecdotes and thought-provoking statistics, the conversation provides practical tips for managers and employees alike on fostering an inclusive environment where diverse viewpoints can coexist without derailing professional harmony. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: ResumeHelp’s Politics in the Workplace Study 2024 | Resume HelpReacting To Trump's Bloviating BS With Radical Candor | Radical CandorWhat to Do When Your Coworker Brings Up Politics | HBRThe Story of Basecamp’s Disastrous Policy | The VergeRadical Candor Podcast SwagKim Scott & Tiffani Lee Discuss Using Radical Candor to Improve DEI Conversations | Radical Candor 2 | 5Q&A: Why 'Respect' Is A Radical Workplace Concept | Yahoo FinanceAnother Contentious US Election Means A Worker Productivity Dip | The Seattle TimesSarah Palin and Hillary Address the Nation | SNLConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Kim, Jason, and Amy introduce the episode’s focus on the impact of political discussions in the workplace. (00:02:55) The Value...

    50 min
  5. When Feedback Fails: Repairing Relationships After Feedback is Ignored 6 | 33

    28 AUG

    When Feedback Fails: Repairing Relationships After Feedback is Ignored 6 | 33

    Rebuilding Trust and Communication When Feedback is Ignored Feedback can be tough to give and at times even harder to receive. But what about when it’s ignored? Jason and Amy tackle a listener's challenging workplace scenario involving ignored feedback, toxic dynamics, and a strained relationship with their boss. Through role play, practical advice, and Radical Candor tips, they explore how to rebuild trust, address emotional wounds, and navigate difficult conversations when feedback isn't properly received.  Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Fears For Tears | Radical Candor Podcast 6 | 7Navigating Emotional Reactions at Work | Radical Candor Podcast 2 | 16Absentee Management Vs. Quiet Firing | Radical Candor Podcast 5 | 3How To Apologize And Mean It | Radical Candor Podcast 6 | 22Emotional Reactions At Work Are Awkward: Here’s How To Deal | Radical CandorWhen Your Employee Feels Angry, Sad, or Dejected | HBRConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Jason and Amy introduce the episode and outline the listener's challenging feedback scenario. (00:00:49) Listener's Story: Feedback Ignored A listener's story about workplace toxicity and a strained relationship with their boss. (00:02:26) Insights on Conflicting Perceptions Thoughts on the listener's situation, drawing parallels with similar experiences. (00:07:57) Role Play: The Listener and the Neglectful Boss A role-play of the scenario, with Amy as the listener and Jason as the unresponsive boss. (00:12:04) Analysis of the Role Play  Reflecting on the role play, discussing the emotional challenges and complexities of the situation. (00:15:00) Strategies for Rebuilding the Relationship Practical steps for the listener to rebuild trust and communication with their boss. (00:17:31) The Value of Regular Check-Ins The importance of scheduling regular one-on-ones to maintain alignment and trust. (00:21:17) Managing Expectations: When to Ask for an Apologybr...

    27 min
  6. Creating a Community 6 | 32

    21 AUG

    Creating a Community 6 | 32

    Radical Candor is creating a community! Learn how we’re combining peer and expert coaching, real-time events, and curated content into one engaging platform. Jason and Amy discuss the creation of Radical Candor's new online community designed to help people leaders stress less, build stronger relationships, and connect with peers and pros. Jason emphasizes the importance of community-based learning and he and Amy reflect on the challenges and rewards of building a space for continuous learning and personal growth. Join them as they discuss how aspiring and experienced managers alike can benefit from this exciting new venture. Get all of the show notes at RadicalCandor.com/podcast. Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Jason and Amy introduce the episode, outlining a Radical Candor community Jason’s been working on. (00:00:26) The Concept of Radical Candor Community An overview of an upcoming Radical Candor online community. (00:04:25) Project Management and Setting Goals How the project started from two primary goals leading to the development of the community.  (00:06:13) Early Experiments and Surveys The experiments and surveys conducted to gather data and test different ideas for the community. (00:11:11) Key Learnings from the Experiments How the idea of a community emerged as the most impactful way to teach Radical Candor. (00:16:11) Community Tools and Platform Choosing a platform for the community and the research process in selecting the right tools for the project. (00:22:08) Tackling Unfamiliar Territory Balancing familiar tasks with the challenge of learning new skills for community building. (00:24:43) Collaboration and Team Communication The importance of team collaboration and communication for the project. (00:27:40) Soft Launch and Future Plans The community’s soft launch and how listeners can get involved. (00:31:05) Building Vulnerability in Community The implicit need for vulnerability in an online community and the importance of creating a safe space. (00:35:37) Radical Candor Tips Tips for starting and managing new projects with an emphasis on experimentation and collaboration. (00:38:37) Conclusion Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

    40 min
  7. Workplace Harassment: Tackling Toxicity at Work 6 | 30

    7 AUG

    Workplace Harassment: Tackling Toxicity at Work 6 | 30

    Handle and prevent workplace bullying and harassment. Kim and Jason tackle a challenging listener question about dealing with severe workplace harassment. They explore the importance of managerial action, share insights on effective documentation, and provide practical advice for identifying supportive work environments during job searches. Personal anecdotes highlight the nuances between bias and bullying, and the hosts emphasize the critical need for creating and enforcing consequences for toxic behavior. Tune in to this episode of Radical Candor for actionable tips on fostering a respectful and safe workplace. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: The No Asshole Rule: Robert Sutton | AmazonWorkplace Bullying: Ignoring Bullies Doesn't Work - Try This Instead | Radical Respect LinkedInReflecting On One Very, Very Strange Year At Uber | Susan FowlerFirstround Review: Tips for Leaders - Code of Conduct | Radical CandorConnect: WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters: (00:00:00) Introduction Kim and Jason introduce the episode, featuring a listener's story of workplace harassment. (00:02:30) Initial Reactions and Harassee’s Efforts The severity of the harassment and acknowledgment of the proactive steps already taken. (00:04:46) Analysis of Harassment An outline of the harassing behavior and the question of why it was allowed to continue. (00:07:02) The Role of Management The importance of defining and creating consequences for bullying and harassment. (00:09:45) The Impact of Workplace Bullying The broader impact of unchecked bullying on team dynamics and company culture. (00:15:48) Recognizing and Avoiding Toxic Workplaces Tips on identifying supportive workplaces during job interviews. (00:17:23) The Importance of a Code of Conduct The value of a clear Code of Conduct in preventing and addressing workplace harassment. (00:18:21) Past Experiences with Bullying Personal anecdotes and differentiating between bias and bullying behavior. (00:21:33) Radical Candor Checklist Actionable tips for both employees...

    25 min

About

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.

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