Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler
Radical Candor: Communication at Work

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Get this podcast early and ad-free when you join the Radical Candor Community! Sign up now and, in addition to the ad-free podcast, you'll get a 7-day FREE trial, access to Radical Candor courses, real-time, interactive learning opportunities, regular interaction with Radical Candor experts, and so much more! If you’ve ever struggled with communication at work, this is your community.

  1. How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression  6 | 49

    4 DAYS AGO

    How to Navigate the Messy Middle Between Ruinous Empathy & Obnoxious Aggression 6 | 49

    How the CORE method can help you thrive in the messy middle. Caught in the middle of a boss who’s all care but no action and a team lead who’s full steam ahead with no brakes? That’s a workplace tightrope no one wants to walk. Your ability to Care Personally and Challenge Directly can seriously be affected when communication falls apart on both ends of the spectrum, and it’s not just frustrating—it’s debilitating. How do you stay productive and keep your sanity when you’re managing up and down with people who either dodge conflict entirely or bulldoze through it? In this episode, Jason and Amy tackle the messy middle, breaking down how to use the CORE method (Context, Observation, Result, Expected Next Steps) to navigate these tricky situations. It’s not about pointing fingers or playing favorites—it’s about finding a way to ditch the drama and focus on what really matters: working better together. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Give Candid Feedback With the CORE Method | Radical CandorFeedback from Your Boss | Radical CandorAsking for Feedback | Radical CandorThe Radical Candor Order of Operations | Radical CandorMake Work Less Like Jr. High: Radical Candor Podcast 5 | 10Managing Challenging Conversations At Work | Radical CandorNavigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious Aggression Connect: WebsiteInstagramTikTokLinkedInFacebookYouTube Chapters: (00:00:00) Introduction Amy and Jason introduce a listener dilemma about a ruinously empathetic boss and an obnoxiously aggressive team lead. (00:02:15) Defining Ruinous Empathy and Obnoxious Aggression What it means to care without challenging and to challenge without caring. (00:04:44) It’s the Boss’s Job: Accountability Matters Why the manager has ultimate responsibility and how to provide feedback. (00:07:53) Raising the Issue with Your Boss How to approach a ruinously empathetic boss with care and directness. (00:11:46) Involving Your Boss Effectively How to engage your boss in resolving team tensions without...

    38 min
  2. How to Care Personally When You Don’t Personally Care 6 | 48

    11 DEC

    How to Care Personally When You Don’t Personally Care 6 | 48

    Showing respect when you just don’t connect. Ever feel like caring about a coworker is just...not in the cards? Same. Here’s the thing though – you don’t have to be besties to show respect and keep things productive. In this episode, Kim, Amy, and Jason tackle the tough question of how to Care Personally when someone’s driving you up the wall. With relatable stories (yes, even a deodorant conversation makes an appearance) and practical tips, they break down how to stay curious, address frustrations head-on, and avoid letting those "ugh" feelings spiral into toxicity. The key takeaway? Stop writing mental soap operas about your colleagues and start having real conversations. Awkward? Sure. Worth it? Absolutely. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: What It Means to Care Personally About Your TeamWhat's the Ideal Manager-Employee Relationship?What does it mean to Care Personally?How to Develop Empathy for Someone Who Annoys YouWhat Is Radical Respect? Learn Why It's Crucial for a Healthy Workplace CultureBeware The Fundamental Attribution Error: Radical Candor Podcast 5 | 8How to Give Difficult Feedback While Still Caring PersonallyAdam Grant | InstagramHow to Care Personally About Someone You Don’t LikeHow to Care Personally When You Don’t Like Someone Connect: WebsiteInstagramTikTokLinkedInFacebookYouTube Chapters: (00:00:00) Introduction Kim, Jason and Amy introduce ​​a listener’s question about caring personally for someone you don’t like. (00:02:09) Radical Respect How respect forms the core...

    42 min
  3. Money Talks: Why Salary Secrets Are Hurting Your Team 6 | 47

    4 DEC

    Money Talks: Why Salary Secrets Are Hurting Your Team 6 | 47

    The messy reality of salary secrecy. Pay transparency—yikes, it’s one of those topics that makes everyone squirm, but avoiding it does more harm than good. Let’s be real: when salaries are shrouded in secrecy, it doesn’t just make things awkward—it allows inequity and mistrust to thrive. And here’s the kicker: people are already talking about pay, just in whispers instead of open, productive conversations. In this episode, Kim and Jason take a no-nonsense approach to tackling the discomfort. From real stories of pay gaps to the tangled emotions and messy realities behind compensation conversations, they discuss how a lack of transparency impacts trust and fairness, and share practical tips for making compensation more equitable. Whether you’re trying to influence change at your organization or navigate these conversations as an employee, this is your guide to addressing one of the workplace’s biggest taboos—without losing your humanity. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: 7 Steps for Radical Pay Transparency to Narrow DisparitiesNew Laws Force Honesty About Pay. Companies Are Catching Up.Designing Fair Compensation SystemsPay Transparency: What It Is and How to Do It Right | Built InYour Right to Discuss Wages | National Labor Relations BoardPayscale Connect: WebsiteInstagramTikTokLinkedInFacebookYouTube Chapters: (00:00:00) Introduction Kim and Jason introduce the episode and the listener's question about pay transparency. (00:03:09) Legality of Pay Discussions The legal landscape of discussing salaries in the workplace. (00:06:32) Real Stories of Pay Inequity A personal experience of discovering and addressing pay gaps.  (00:10:18) Building a Compensation Philosophy The importance of having a framework for determining salaries. (00:12:09) Why Pay Disparities Happen Examples of pay disparities in the workplace and the reasons behind them. (00:16:09) Theory of Compensation The process of setting a fair salary band based on market data. (00:21:38) Efficiency of Salary Formulas How setting a...

    45 min
  4. Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

    27 NOV

    Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

    Missed promotions, broken promises, and the fallout that follows. Promotions gone wrong? Yeah, it’s a thing. On this episode, Kim and former Twitter CEO Dick Costolo tackle a listener’s tale of missed opportunities, broken promises, and a management team that just can’t get it together. From the cringe-worthy red flags to the frustrating aftermath, they explore how leadership missteps can wreak havoc on trust and motivation. Tune in for sharp insights, practical advice, and a whole lot of “what NOT to do” when navigating messy workplace dynamics. If you’ve ever felt stuck in a system that doesn’t seem to work, this episode will help you find your way forward. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Managerial Musings With Kim Scott & Dick Costolo 5 | 26Dick Costolo | LinkedInKim Scott & Dick Costolo Unpack the Messy Truth About Management DilemmasWhat Happens When Promotions Go Sideways? Connect: WebsiteInstagramTikTokLinkedInFacebookYouTube Chapters: (00:00:00) Introduction Kim Scott introduces Dick Costolo, former Twitter CEO and stand-up comedian. (00:01:45) The Promotion Predicament A listener's dilemma about missing out on a promotion. (00:05:00) Missteps by the First Manager The mistakes of the listener's first manager, focusing on false promises. (00:08:20) The Boss’s Boss Blunders The dismissive and damaging responses from the listener's boss’s boss. (00:09:36) Advice for Employees Strategies for employees to clarify expectations with management. (00:12:29) Addressing Subjectivity in Promotions The challenge of fairness and transparency in dynamic organizations. (00:14:54) Navigating Difficult Conversations The value of candid, constructive dialogue over avoidance in leadership. (00:18:20) A Call for Transparent Processes How structured processes can prevent workplace dissatisfaction. (00:20:30) Conclusion

    21 min
  5. Oversharing at Work: When TMI Tanks Trust 6 | 45

    20 NOV

    Oversharing at Work: When TMI Tanks Trust 6 | 45

    The fine line between transparency and TMI. Let’s get into it: oversharing at work — we’ve all done it, and we’ve all cringed after. But here’s the tea: when we spill sensitive info without thinking, we’re not just breaking trust, we’re tanking our ability to Care Personally and Challenge Directly. In this episode, Kim, Jason, and Amy dig into a listener's story about sharing too much too soon and just how quickly oversharing can derail trust and create chaos. They unpack why these missteps happen, how different company cultures play into it, and what it really takes to find that sweet spot between transparency and discretion. If you’ve ever found yourself in the awkward aftermath of an overshare, this one’s for you. Let’s learn how to slow down, think it through, and keep our Radical Candor intact! Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2 Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Amy, Kim and Jason introduce the episode around a listener’s question on oversharing at work. (00:01:26) Listener's Question on Oversharing A listener seeks advice on managing sensitive information more effectively. (00:03:58) Communication and Cultural Assumptions How organizational secrecy and biases affect information sharing. (00:06:30) Pause and Reflect  The importance of pausing before sharing any potentially sensitive information. (00:08:42) Organizational Communication Structure Insights into structured vs. open communication styles and their impact. (00:12:09) Developing Effective Information Channels Strategies for ensuring efficient communication and reducing redundancy. (00:17:12) Soliciting Feedback and Building Trust Soliciting feedback from team leads after communication missteps. (00:22:16) Framework for Information Sensitivity The “Category” framework to clarify communication roles and boundaries. (00:24:56) Initiative and Respecting Boundaries The balance of taking initiative versus respecting organizational boundaries. (00:28:55) Communication and Problem Preference Being clear on workplace communication styles to tackle preferred challenges. (00:33:43) Personalizing Communication Styles Insights on managing communication impulsivity and biases. (00:38:47) Radical Candor Tips Checklist for managing sensitive information and improving communication. (00:41:05) Conclusion

    42 min
  6. Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    13 NOV

    Lessons from a Whistleblower: The Cost of Staying Silent with Susan Fowler Rigetti 6 | 44

    Susan Rigetti on speaking up, keeping receipts, and why silence is never the answer. We’re shaking up the workplace and diving deep into the raw reality of whistleblowing and the courage it takes to speak up with this special episode from the Radical Respect podcast. Kim, Wesley, and special guest Susan Rigetti, author of Whistleblower, break down the challenges of calling out toxic systems while being real with yourself. When harmful practices go unchecked, they don’t just derail careers—they damage the core of psychological safety that we all need to do our best work. So how do you find the strength to raise your voice when the stakes feel impossibly high? Susan shares her own powerful story of calling out the broken culture at Uber, laying out what happens when you decide you’ve had enough and choose to act. If you’ve ever struggled to raise your voice in the face of workplace dysfunction, learn why silence is never the answer and how respect and courage can transform even the most challenging environments. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: How Susan Fowler Rigetti Inspired Me to Step Up and Speak OutSusan Fowler RigettiReflecting on One Very, Very Strange Year at UberWhistleblower: My Unlikely Journey to Silicon Valley and Speaking Out Against Injustice Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Amy introduces the Radical Respect podcast with Kim, Wesley and guest Susan Rigetti, author of Whistleblower. (00:03:24) Whistleblower and Lessons from Uber Susan discusses her book, Whistleblower, and her challenges at Uber. (00:07:13) Advice to Younger Self The hard lesson of recognizing when a system can’t be fixed from the inside. (00:10:33) The Cost of Staying Silent The psychological and financial struggles many face when they stay silent. (00:14:25)...

    30 min
  7. A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    6 NOV

    A Leader's Guide to Managing Post-Election 2024 Tension at Work With Denise Hamilton 6 | 43

    Examining and expanding our capacity to hold different beliefs. Brace yourself—this episode is all about navigating workplace tension with Radical Candor. Kim and Amy team up with Denise Hamilton, author of Indivisible: How to Forge Our Differences Into a Stronger Future, to tackle the complicated landscape of workplace polarization and the radical power of respect. Denise, known for her "irrational optimism," sheds light on how we can bridge deep divides, even when it feels impossible and that respect isn’t something earned through understanding—it’s the baseline that makes understanding possible. They explore why caring personally means building trust, even when opinions clash, and how we can create workplaces that honor both individual voices and collective purpose. With Denise’s wisdom and Kim’s Radical Candor principles, this episode digs into the tough conversations leaders often avoid but desperately need. If you’ve ever felt the strain of differing views at work, this conversation is for you—because staying connected is the only way forward. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: RC Pod: Political Discussions at WorkDenise Hamilton / Indivisible: How to Forge Our Differences Into a Stronger FutureRadical Respect pod: Indivisible [YouTube]WatchHerWorkDenise Hamilton Connect: WebsiteInstagramTikTokLinkedInFacebookXYouTube Chapters: (00:00:00) Introduction Kim and Amy introduce Denise Hamilton, author of Indivisible. (00:03:32) Discussing Politics at Work Insights into the discomfort around political conversations in professional settings. (00:05:01) Contradictory Messages The conflicting messages people face around authenticity at work. (00:07:22) Building a Respectful Work Culture How workplace culture influences political discussions. (00:10:59) Personal and Workplace Boundaries Balancing personal beliefs and professionalism at work. (00:12:59) The Role of Respect in Understanding Respect as the foundation for understanding others. (00:16:42) Holding Space for Emotions Post-Election The...

    47 min

About

Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity! Get this podcast early and ad-free when you join the Radical Candor Community! Sign up now and, in addition to the ad-free podcast, you'll get a 7-day FREE trial, access to Radical Candor courses, real-time, interactive learning opportunities, regular interaction with Radical Candor experts, and so much more! If you’ve ever struggled with communication at work, this is your community.

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