"Hey Joe!" Podcast by Pet Pros, for Pet Pros

Joe Zuccarello & Paragon Pet School
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"Hey Joe!" Podcast by Pet Pros, for Pet Pros Podcast

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

  1. The Bricks and Mortar of Your Brick & Mortar: Planning For Success in Your Remodel with Jeff Adney

    29 AUG

    The Bricks and Mortar of Your Brick & Mortar: Planning For Success in Your Remodel with Jeff Adney

    In this episode, Joe and Jeff talk through the concerns and considerations facility owners and operators can consider when looking at remodeling a current pet care facility or opening their very first! Areas covered in this episode include flooring, wall covering, outdoor spaces, HVAC and air exchanges, and much more!

    52 min
  2. Dress For Success: Examining First Impressions and Client Expectations with Elli Bultemeier

    1 AUG

    Dress For Success: Examining First Impressions and Client Expectations with Elli Bultemeier

    There’s a saying out there that goes something like, “The way you dress is the way you will be addressed”. How someone dresses can definitely affect the way they feel about themselves and how people will feel about them. In this episode, Joe and Elli get very real about how first impressions and client expectations can influence a professional’s income potential.

    49 min
  3. An Exploration of Mobile Pet Grooming: The Latest Advances & Opportunities with Dennis Gnetz

    25 JUL

    An Exploration of Mobile Pet Grooming: The Latest Advances & Opportunities with Dennis Gnetz

    In this episode of the Hey Joe Pet Pro Vod/Podcast, Joe speaks with Dennis Gnetz, the CEO of a leading Mobile Grooming Vehicle Conversion Company and long time industry friends of Paragon. Dennis shares a little of the history of Wag’n Tails and how they are celebrating 30 years in business in 2024. He recaps what he identifies as the Wag’n Tails team's most significant accomplishments in the past 30 years. Joe and Dennis look at the state of the pet grooming industry, and specifically the mobile grooming segment. There is great discussion about how mobile grooming differs from brick and mortar salons and the opportunities and challenges of each. Discussions continue to address safety and engineering importances for the Professional Pet Groomer as well as the Pet they are caring for when building mobile grooming vehicles and considering what options are best for the operator and the clients. Dennis provides a look at the product innovations in the mobile grooming niche, focusing on the Wag’n Tails CleanPower System and Mobile Grooming Software, as well as the new product models in the mobile grooming space.

    51 min
  4. What a Pet Care Facility Can Do To Gain The Ultimate Confidence From Their Clientele with Amy Hillis

    15 JUL

    What a Pet Care Facility Can Do To Gain The Ultimate Confidence From Their Clientele with Amy Hillis

    Joe Zuccarello interviews Amy Hillis, Co-Founder and Chief Strategy Officer of Social Pet, which provides daycare, lodging, grooming, and training services with 3 locations in the Charlotte, North Carolina area. Listen to their discussion about building confidence and trust within your community so people know their pets are in good, capable hands. This nearly one-hour discussion includes stories, techniques, and ideas that will be invaluable to a new or growing grooming business.

    55 min
  5. You’re Not Alone! - The Struggles Independent Operators Face and How To Find Support

    15 MAY

    You’re Not Alone! - The Struggles Independent Operators Face and How To Find Support

    Joe Zuccarello interviews Todd Dittman, the executive director of IndiePet, a nonprofit trade association created by and for independent pet retailers and the manufacturers, distributors and service providers who support the independent pet channel. Listen to their discussion about the support systems that are available for independent store owners to leverage. Todd goes into detail about IndiePet's mission and shares some examples of how IndiePet businesses have turned challenges into successes.

    39 min
  6. Getting Real with Garret Tadlock About Grooming Operations

    12 APR

    Getting Real with Garret Tadlock About Grooming Operations

    Paragon President Joe Zuccarello joins industry expert Garret Tadlock, founder of Paw Loyalty and Chief Product Officer at Hello-Groom, to unpack the keys to productivity in the pet grooming business. He shares his expertise in overcoming the unique challenges faced by pet boarding and daycare businesses in managing grooming staff, and the value-add grooming brings. From staffing to pricing and customer retention, don't miss this episode to benefit from decades of groomer business wisdom!

    36 min
  7. The Story of a Growing Grooming Business - Struggles and Successes to Share

    15 MAR

    The Story of a Growing Grooming Business - Struggles and Successes to Share

    Joe Zuccarello interviews Danielle Aymar, owner of Zen Dog Spa in Charleston, SC, and a pet care expert with over 25 years of experience. In 2019, she was finally able to pursue her dream of starting her own business! Listen as she tells her story about launching and growing the pet spa and how her team has helped make it a success!

    46 min
  8. Introducing Project K-9 Hero with Jason Johnson

    15 FEB

    Introducing Project K-9 Hero with Jason Johnson

    Joe Zuccarello interviews Jason Johnson of Project K-9 Hero, a non-profit organization that provides a peaceful retirement and quality healthcare for retired military and working dogs. These incredible animals serve alongside our brave men and women in uniform, risking their lives to protect and defend our nation. They detect explosives, locate missing persons, and perform a variety of other life-saving tasks. However, once these dogs retire, they often face a significant lack of support and funding for their medical care. Project K9 Hero steps in to bridge this gap. Their work ensures that these retired heroes can enjoy their well-deserved retirement years comfortably, receiving the medical care they need.

    51 min
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About

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

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