Healthcare Experience Matters Healthcare Experience Foundation

An important discussion on including patients' voices in the dialogue on improvements to safety management practices takes place this week on our Healthcare Experience Matters Podcast. 
We are joined by Kumar Subramaniam, President/CEO at SafeTower Inc., and Eileen Kasda, Vice President of Patient Safety at SafeTower, in our newest episode, moderated by Healthcare Experience Foundation (HXF) President Katie Owens.SafeTower, Inc.
SafeTower helps health care organizations improve the way they capture, share, analyze and implement proactive patient safety workflows and processes.
You can learn more, and request a demo, here: https://safetower.com/

An indispensable pillar of leadership is strong communication, and effective communication with the c-suite is crucial for improving our environment at scale and building a thriving atmosphere for staff.
This is especially true in healthcare when it comes to communicating with the C-Suite. 
George Mayzell, MD, MBA, joined our Healthcare Experience Matters Podcast this week to discuss how doctors can better communicate with the c-suite to improve patient care. 
We also discuss Dr. Mayzell’s personal leadership journey as a physician and what he has learned along the way.
As a physician, chief medical officer, senior leader, and coach, Dr. Mayzell draws upon his extensive experience to help physicians communicate better and create meaningful improvements for the patients we serve. He is an integral member of the Healthcare Experience Foundation’s (HXF) coaching faculty. 
As part of his ongoing work with HXF, Dr. Mayzell will further discuss ways to collaborate effectively with the c-suite in the upcoming Physician Leadership Foundations Certificate program, where he will be a featured speaker. Learn more: https://go.healthcareexperience.org/physician-leadership 

For as much as they accomplish and contribute to society, physicians and many healthcare practitioners often fail to recognize themselves as leaders.
This week on the Healthcare Experience Matters Podcast, we're joined by Rob Minkes, MD, PhD, MS-LOD, who offers insights on how physicians can overcome the inherent challenges of recognizing themselves as leaders.
As part of his ongoing work with HXF, Dr. Minkes was instrumental in crafting our upcoming Physician Leadership Foundations Certificate program's curriculum. He will also be a featured speaker at the event. Learn more about the Certificate Program: https://go.healthcareexperience.org/physician-leadership 
Dr. Minkes currently serves as Physician Coach with the Healthcare Experience Foundation (HXF). He is a board-certified general and pediatric surgeon who previously practiced as a pediatric surgeon for over twenty years in academic and private practice settings. He is also a professor and Chair of Specialty Medicine with Orlando College of Osteopathic Medicine (OCOM).

Carla Parker-Hollis joins the Healthcare Experience Matters Podcast this week to discuss the essential elements of authentic healthcare leadership. This discussion is moderated by Kathleen Lynam, an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF).
Carla is the Chief Operating Officer of Jersey City Medical Center at RWJBarnabas Health.
Kathleen and Carla are major contributors to the HXF’s certificate programs that are dedicated to fostering the management skills of emerging leaders in healthcare.
Physician Leadership Foundation Certificate
Ready to foster and strengthen meaningful relationships with your patients? Join us for our upcoming Physician Leadership Foundations Certificate taking place on June 3, 10, and 17th.
This PX Institute-Approved Certificate Program aims to deliver practical knowledge and lessons from leaders across a wide spectrum of healthcare disciplines. By using real-world examples and case studies, it unlocks the leadership potential of physicians, helping them achieve greater business and strategic goals.
Learn more about the Physician Leadership Foundation Certificate program: https://go.healthcareexperience.org/physician-leadership

Today’s podcast is a 'Best of' episode of Healthcare Experience Matters, where we explore some of the most impactful conversations that have taken place on our show related to self-compassion and empathy’s role in building future healthcare leaders.
We’re highlighting three influential interviews that have taken place on our podcast in this 'best of' compilation, including:
What Compassionate Healthcare Leadership Needs to Look Like with Mark Rulle, EdD
Exploring the Burden of Empathetic Distress in Healthcare with Kathleen Lynam, RN, MPA
Tackling Compassion Fatigue in Healthcare with Katie Owens, MHA, CPXP
By celebrating some of the most important conversations that we’ve had on this program over the years on compassion, we’re hopeful to get our listeners excited about our upcoming Foundations in Compassionate Leadership Certificate, from the Healthcare Experience Foundation (HXF), which will take place virtually on May 16 & 17, 2024, from 9:00 am – 1:00 pm ET.
The Foundations in Compassionate Leadership Certificate Program consists of two virtual cohort sessions designed for leaders who understand the best way forward is by nurturing and cultivating a climate of engagement.
Compassionate leaders create stronger connections between people. They have greater collaboration, higher levels of trust, and enhanced loyalty. This interactive certificate program will develop your ability to be a more compassionate leader in your organization.
Learn more: https://go.healthcareexperience.org/compassionate-leadership 

In this week’s impactful episode of the Healthcare Experience Matters Podcast, we delve into the core aspects of fostering a culture of belonging. Belonging should be an unwavering cultural value, as we firmly believe it leads to a more engaged healthcare workforce, instilling a deeper sense of purpose for all involved.
Ultimately, building a culture of belonging entails creating an environment where team members and staff eagerly contribute, and where we would confidently entrust the care of our loved ones.
Joining us for this insightful interview is Jim Kinsey, FPCC, PLCC, CDP, alongside Healthcare Experience Foundation co-founder and president Katie Owens, MHA, CPXP. Jim is a national expert in person-centered care and Diversity, Equity, and Inclusion (DEI), particularly focusing on fostering belonging and developing strategies for employee and team engagement.
With a 30-year career in healthcare, encompassing roles as a bedside nurse and in management and leadership, Jim has dedicated the past 18 years to consulting and creating person-centered care environments in both long-term and acute care settings, ranging from small rural critical access hospitals to large urban healthcare systems.
We are thrilled to welcome Jim as a first-time guest on the HX Matters Podcast and eagerly anticipate many more enlightening discussions in future episodes of our show.
Learn more: https://healthcareexperience.org/belonging