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Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart

One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

  1. 269. Ask Matt Anything: Bring Clarity to Complicated Conversations

    HACE 1 DÍA

    269. Ask Matt Anything: Bring Clarity to Complicated Conversations

    Practical insights to help you communicate with more intention in everyday moments. What’s the difference between reacting and responding? How do you move from memorizing your words to truly conversing in the moment? And how do you keep growing as a communicator in everyday moments? Communication isn’t about having the perfect script. It’s about staying present enough to respond with intention. In fast-moving conversations, emotions rise, thoughts race, and structure can disappear. Yet it’s in the pause — the breath before we speak — that clarity begins. In this Ask Matt Anything episode of Think Fast, Talk Smart, Matt Abrahams shares highlights from a recent live AMA inside the Think Fast, Talk Smart Learning Community. Listener questions open the door to practical strategies for navigating emotional conversations, relying on structure rather than memorization, and building communication habits that actually stick. Because becoming a better communicator isn’t about getting it perfect — it’s about making small, intentional choices every day. Episode Reference Links: Think Fast Talk Smart Learning Community   Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:31) - From Reacting to Responding (04:25) - Memorization vs. Spontaneous Speaking (09:35) - Growing Vocabulary (13:34) - Asking for Better Feedback (17:28) - Value of the Learning Community (21:51) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    23 min
  2. 268. Going Viral: How To Balance Authenticity and Spectacle

    HACE 4 DÍAS

    268. Going Viral: How To Balance Authenticity and Spectacle

    How to communicate who you are online. You may not think of yourself as a content creator, but in the creator economy, Angèle Christin says we all have to learn how to communicate who we are online. Christin is an associate professor of communications at Stanford University and a senior fellow at the Stanford Institute for Human-Centered AI. According to her, “we are all content creators now.” We may not all be influencers or podcast hosts, but “We are all putting content out there and creating a public persona,” says Christin. In the digital age, “that plays an increasingly important role in hiring, promotions, and of course, getting laid off.” In this episode of Think Fast, Talk Smart, Christin and host Matt Abrahams explore how to navigate the creator economy — whether as a full-time influencer or a professional managing your online presence. From building on your area of expertise to understanding the trade-offs between short-term hype and long-term trust, Christin explains what it takes to show up online without losing yourself in the algorithm. Episode Reference Links: Angèle ChristinEp.225 Speaking Fluent Internet: How Algorithms Are Changing the Way We Speak Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:21) - Why Metrics Reward Drama (05:48) - Building A Professional Online Presence (10:05) - What Makes A Good Story? (13:54) - The Reality Of Creator Work (18:23) - The Final Three Question (21:33) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    23 min
  3. 267. Rethinks: Why Authenticity Leads to Better Communication

    26 FEB

    267. Rethinks: Why Authenticity Leads to Better Communication

    Why being true to yourself enables you to show up better for others. From the way you communicate, to the way you build your life and career, Graham Weaver, MBA ’99, says it’s about “giving yourself permission to fully be yourself. You can never go wrong when you’re saying your truth.” Weaver is a lecturer in management, a GSB alum, and the founder and a partner of Alpine Investors. He stresses the importance of direct communication, highlighting how avoiding it can lead to wasted time, energy, and even financial losses. Reflecting on his own experiences in private equity, Weaver admits to struggling with being conflict-averse and not speaking his truth directly, which resulted in getting into bad deals and big losses for his company. “People think that by being indirect, they’re being kind, but all they're doing is creating confusion,” he says. “Clarity is compassionate. Even if it's not what they want to hear, the more direct and clear you can be, the more compassionate that is for the other person.” In this Rethinks episode of Think Fast, Talk Smart, Weaver and host Matt Abrahams explore how being true to oneself not only fosters personal fulfillment but also enables us to show up better for others. Authenticity and self-belief lay the foundation for effective communication, leadership, and ultimately, success. Episode Reference Links: Graham Weaver Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (04:05) - Direct Communication & Limiting Beliefs (07:15) - The Internal Game (08:20) - An Asymmetrical Life (13:32) - Taylor Swift & Grit (16:26) - Pursuing Enlightenment (20:55) - The Final Three Questions (27:52) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    26 min
  4. 266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

    23 FEB

    266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

    How to turn down the chatter of negative self-talk. If you want to have better conversations with others, Ethan Kross says you first have to quiet down the chatter in your own head. A professor, researcher, and author, Kross defines chatter as a “negative thought loop” that hijacks our attention and undermines our ability to perform. “We have a limited capacity to focus our attention,” he says. “Attentional resources are a limited commodity, and chatter acts like a sponge that consumes that capacity. It leaves very little leftover that allows us to do the things that we want or need to do.”  In his work researching, teaching, and writing about emotional regulation and the conscious mind, Kross has explored how to manage the negative self-talk that sabotages our concentration. “Here's the good news,” he says. “You can get out of it. Managing your chatter [is] a lot like becoming physically fit” — and he’s developed tools and frameworks for building the muscles to turn down the noise. In this episode of Think Fast, Talk Smart, Kross joins host Matt Abrahams to share methods for quieting chatter and reclaiming precious mental resources. From distanced self-talk to mental time travel, his tools offer a way to tune out the static and tune into clarity and connection. To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium. Episode Reference Links: Ethan KrossEthan’s Books: Chatter / ShiftEp.179 Finding Positive in Negative Emotions: Communication, Happiness & Wellbeing  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:36) - Defining Chatter (05:06) - Breaking the Loop (10:03) - Technology & Emotional Sharing (13:29) - Why “Get Over It” Fails (18:49) - Emotions as Data (21:20) - The Final Three Questions (25:25) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    26 min
  5. Deep Thinks 266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

    23 FEB • SÓLO PARA PERSONAS CON SUSCRIPCIÓN

    Deep Thinks 266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

    How to turn down the chatter of negative self-talk. If you want to have better conversations with others, Ethan Kross ( https://www.fastersmarter.io/guests/ethan-kross/ ) says you first have to quiet down the chatter in your own head.A professor, researcher, and author, Kross defines chatter as a “negative thought loop” that hijacks our attention and undermines our ability to perform. “We have a limited capacity to focus our attention,” he says. “Attentional resources are a limited commodity, and chatter acts like a sponge that consumes that capacity. It leaves very little leftover that allows us to do the things that we want or need to do.” In his work researching, teaching, and writing about emotional regulation and the conscious mind, Kross has explored how to manage the negative self-talk that sabotages our concentration. “Here's the good news,” he says. “You can get out of it. Managing your chatter [is] a lot like becoming physically fit” — and he’s developed tools and frameworks for building the muscles to turn down the noise.In this episode of Think Fast, Talk Smart ( https://www.fastersmarter.io/ ), Kross joins host Matt Abrahams to share methods for quieting chatter and reclaiming precious mental resources. From distanced self-talk to mental time travel, his tools offer a way to tune out the static and tune into clarity and connection. Episode Reference Links: * Ethan Kross ( https://www.fastersmarter.io/guests/ethan-kross/ ) * Ethan’s Books: Chatter ( http://fastersmarter.io/chatter ) / Shift ( http://fastersmarter.io/shift ) * Ep.179 Finding Positive in Negative Emotions: Communication, Happiness & Wellbeing ( https://www.fastersmarter.io/179-communication-happiness-wellbeing-finding-positive-in-negative-emotions/ ) Connect: * Premium Signup >>>> Think Fast Talk Smart Premium ( https://www.fastersmarter.io/premium/ ) * Email Questions & Feedback >>> hello@fastersmarter.io * Episode Transcripts >>>Think Fast Talk Smart Website ( https://www.fastersmarter.io/266-your-brain-has-too-many-tabs-open-managing-the-voice-in-your-head/ ) * Newsletter Signup + English Language Learning >>>FasterSmarter.io ( http://fastersmarter.io/ ) * Think Fast Talk Smart >>>LinkedIn ( https://www.linkedin.com/company/think-fast-talk-smart/ ),Instagram ( https://www.instagram.com/thinkfasttalksmart/ ), YouTube ( https://www.youtube.com/playlist?list=PL6caGRBUYZCmgDGM2RK6mxKB9jG_ccmm3 ) * Matt Abrahams >>>LinkedIn ( https://www.linkedin.com/in/maabrahams/ ) Chapters:

    29 min
  6. 265. Complexity to Connection: Humanizing High-Stakes Communication

    19 FEB

    265. Complexity to Connection: Humanizing High-Stakes Communication

    How to turn complexity into connection through clear communication. Communication in high-stakes moments isn’t about saying more — it’s about connecting better. For Jonathan Berek and Phil Polakoff, the most effective communicators don’t rely on jargon or performance. They rely on empathy, listening, and stories that resonate. Both longtime Stanford Medicine leaders, Berek and Polakoff have spent their careers translating complex, emotional, and often urgent health issues for patients, colleagues, and the public. And they’ve learned that the message only lands when it’s delivered at the right level, with the right intention. “Know your audience,” Berek says, describing the importance of “leveling” — communicating in language that meets people where they are, without talking down or over their heads. For both Berek and Polakoff, listening is the foundation. “The two most important skills in communication are empathy and listening,” Berek explains — not as soft skills, but as the core mechanics of trust. Polakoff agrees, pushing for directness and clarity: “I like a yes or a no. I don’t like ambivalence or ambiguity.” And when it comes to being memorable, he’s relentless about simplicity: “Think bold, start small.” In this episode of Think Fast, Talk Smart, Berek and Polakoff join host Matt Abrahams to examine what great communicators actually do: prepare deeply, speak concisely, listen with intention, and use storytelling to bring others along. Because as Berek puts it, “People feel the emotion when they see a story,” and emotion — paired with clarity — is what turns information into impact. Episode Reference Links: Phil PolakoffJonathan Berek Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (03:19) - Raising Awareness For Women’s Cancer (04:16) - Redefining Health Beyond Disease (05:38) - Why Storytelling is Essential (07:38) - What Makes a Story Memorable (09:15) - Advice for Better Communication (10:16) - Making Complex Ideas Accessible (11:04) - Speaking at Your Audience’s Level (12:27) - Listening & Empathy (13:09) - Improving Communication with Improv (14:38) - Communication for Collective Change (17:17) - Mentorship & The Big Picture (18:28) - The Final Three Questions (22:31) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    25 min
  7. 264. Show Your Receipts: Communicating in a Post-Truth World

    16 FEB

    264. Show Your Receipts: Communicating in a Post-Truth World

    Why curiosity is the best way to start a conversation. No matter how wide political, cultural, and generational divides seem to grow, Fareed Zakaria is convinced: communication has the power to connect. Zakaria is the host of CNN's Fareed Zakaria GPS, a Washington Post columnist, and author of Age of Revolutions, a book about the seismic societal shifts that define modern history. In his decades of translating complex geopolitical issues for broad audiences, he’s found the key to navigating change and conflict. “The most important thing is being genuinely curious,” he says, “genuinely believing that everybody has a story to tell. Everybody has something to teach you. Everybody has a lesson you can learn.” In this episode of Think Fast, Talk Smart, Zakaria and host Matt Abrahams explore how curiosity opens the door to conversation. Whether we’re communicating across ideological divides or bridging gaps between our past, present, and future, Zakaria shows why maintaining connection starts with a willingness to learn. Episode Reference Links: Fareed ZakariaFareed’s Book: Age of RevolutionsEp.161 Do Your Homework: Know What to Say by Knowing Who You're Talking To  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:27) - The “Age of Revolutions” (04:33) - Do Facts Still Matter? (06:04) - How To Persuade (08:08) - On-Camera Communication (10:36) - Making Radical Ideas Mainstream (12:05) - When To Change Your Mind (13:32) - Helping Adolescents Communicate (19:26) - The Final Three Questions (23:13) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    25 min
  8. 263. Smart Isn’t the Same as Clear: How to Sharpen Your Ideas

    12 FEB

    263. Smart Isn’t the Same as Clear: How to Sharpen Your Ideas

    Why clarity and authenticity matter more than ever in modern communication. Clear communication in the age of likes, LLMs, and constant noise isn’t about talking more. For Nick Thompson, it’s about being unmistakably clear and unmistakably yourself. Thompson, CEO of The Atlantic and former editor-in-chief of Wired, has spent his career shaping stories that hold attention. “Clear beats clever,” he says, stressing that authenticity and specificity are what make messages land. “If you can get across what you're really trying to say— if you can say it honestly, specifically, and ideally briefly—that's good. And if you can say it in a way that feels like you, that's great.” Beyond journalism, Thompson is an elite marathon runner, ranking among the top competitive runners in the world, an identity that, for him, isn’t separate from writing or leadership but deeply connected to it. “[Running] has taught me all kinds of habits of mind and discipline and pacing,” he says, “There are all kinds of lessons from the sport that apply to my business life.” In this episode of Think Fast, Talk Smart, Thompson joins host Matt Abrahams to share how great communicators craft “sticky” ideas without chasing soundbites. From practical editorial tests to the importance of editing, structure, and authenticity, Thompson offers a roadmap for communication that doesn’t just get noticed but lasts. Episode Reference Links: Nick ThompsonNick’s Book: The Running GroundEp.183 Rethinks: How Anxiety Can Fuel Better Communication  Connect: Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (04:04) - Good Communication in the Modern Day (04:46) - Finding Your Authentic Voice (05:53) - The Power of Editing (07:37) - Reading Your Writing Out Loud (09:30) - How to Create “Sticky” Content (10:52) - AI’s Role in Journalism & Communication (12:55) - Using AI in Daily Life (13:39) - Running As Meditation (17:33) - What Running Teaches About Simplicity (19:08) - The Final Three Questions (23:26) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

    22 min

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One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

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