Embodying change: Transforming power, culture and well-being in aid organisations

Melissa Pitotti
Embodying change: Transforming power, culture and well-being in aid organisations Podcast

A podcast for humanitarians who want to work in closer alignment to core values like compassion, accountability, solidarity and equity. Born in 2020 in collaboration with CHS Alliance and Mary Ann Clements, the podcast is now entering its next evolution and is hosted by Melissa Pitotti.

  1. 50. Duty of Care with Rebecca Maudling

    12 SEPT

    50. Duty of Care with Rebecca Maudling

    Ever wonder how aid workers can stay safe in some of the world’s most dangerous environments?  Rebecca Maudling, is on a mission to make sure humanitarian staff not only survive but feel confident and equipped to do their work safely — even in the toughest conditions. From co-founding an organization that helps NGOs work more safely, to reshaping how we think about mental health in crisis zones, Rebecca's insights on duty of care are hard earned. Stay tuned to the end to hear her big news about an exciting event coming up.  Today’s Guest Rebecca is Co-Founder & Director of International Location Safety (ILS). She co-founded the organization, growing it from a start-up to its current position as a leading provider of security risk management services within the humanitarian aid and development sector. ILS supports organizations globally to meet their Duty of Care obligations and enable their staff to work in challenging situations around the world. As the business has grown, she has built up a fantastic team and so although now less involved in the day-to-day running of the business, she retains strategic oversight and a passion for supporting organizations to protect and care for their staff.  Key Topics Discussed: Embodying Change: Courage to challenge the status quo and live in alignment with personal values The ILS Origin Story: How Rebecca and her co-founder started ILS to provide safety and security training for humanitarian organizations The Core Services of ILS: Hostile Environment Awareness Training (HEAT), which is simulation-based safety, security and first aid training for staff working in complex environments, and Duty of Care Benchmarking, which assesses organizational practices around to ensuring the safety, security and well-being of staff in high-risk environments Psychological Well-being: How ILS integrates psychological safety into their training and organizational support Sector Trends: Growing awareness of mental health and well-being in the humanitarian sector AidEx 2024: Highlights of the upcoming Duty of Care Pavilion, including sessions on safeguarding, AI, crisis management, and LGBTQ+ inclusion in duty of care practices Key Takeaway:Rebecca emphasizes the importance of connection—both to oneself and to others—in sustaining well-being, especially in high-pressure environments like humanitarian work. Connect with ILS: Website: https://www.locationsafety.com/ ILS Duty of Care conference: https://www.locationsafety.com/aidex-2024 AidEx website: https://www.aid-expo.com/whats-on/ils-duty-of-care-pavilion-and-conference ILS LinkedIn page: https://www.linkedin.com/company/international-location-safety/ Rebecca’s personal LinkedIn page: https://www.linkedin.com/in/rebecca-maudling/ Upcoming Events: AidEx 2024 Duty of Care Pavilion: Join Rebecca and her team in Geneva on October 23-24 for key discussions on aid worker safety and well-being. https://www.aid-expo.com/whats-on/ils-duty-of-care-pavilion-and-conference System Changer Sleepover (Oct 25-27): A follow-up event for women in the humanitarian sector to discuss workforce well-being and systemic change. Contact Melissa@FacilitatingTheFuture.net for more details. Quotes "Embodying change requires courage—courage to challenge the status quo and live in alignment with your values, even when it's difficult." – Rebecca Maudling "We put psychological well-being at the heart of what we do. If you're not in a good mental place, you're not going to make good decisions under stress." – Rebecca Maudling "The conversations around well-being in the humanitarian sector are happening more than ever. But there's still a long way to go." – Rebecca Maudling "For us, it’s not just about teaching people how to survive hostile environments—it’s about helping them feel confident and empowered to do their work safely." – Rebecca Maudling "When it comes to duty of care, it's not enough to have policies on paper. It’s about puttin

    27 min
  2. 49. The INGO Problem with Deborah Doane

    6 SEPT

    49. The INGO Problem with Deborah Doane

    In this episode, Melissa Pitotti speaks with Deborah Doane, author of The INGO Problem: Power, Privilege, and Renewal.  Deborah brings decades of experience in the humanitarian and development sectors, from leading the Ombudsman Project for humanitarian accountability to co-founding the RINGO Project, which is pushing for systemic change in global civil society.  The conversation explores key themes from Deborah’s book, including the challenges of reforming the INGO sector, shifting power to local actors, and embracing new roles for INGOs in the future. Key topics covered: A perspective on "embodying change": Deborah’s reflection on lifelong learning, stepping back, and listening.The INGO Problem: Power dynamics, accountability, and how the current INGO system can sideline rather than support local actors.The RINGO Project: Systems change and prototypes like the Reverse Call for Proposals that aim to shift power and resources to local civil society organizations.The future of INGOs: where INGOs move away from direct service delivery and focus on facilitation, advocacy, and fiscal sponsorship for local actors.The role of donors: How funding mechanisms must evolve to support more equitable, trust-based partnerships.Learning from prototypes: RINGO’s innovation approach, trying out new models for accountability, risk management, and participatory grant-making.Quotes: “Embodying change means constantly learning, living my values, and interrogating my own actions.” – Deborah Doane“If INGOs truly want to show solidarity, they need to shift their role from service delivery to supporting local actors to lead.” – Deborah Doane“The bureaucracy and compliance requirements are protecting no one—they need a revolution.” – Deborah Doane“Prototyping is about trying something out, and if it doesn’t work, you’ve still learned something.” – Deborah Doane“We need to rethink the role of INGOs in the future—they must be smaller, more flexible, and in service to local communities.” – Deborah Doane"The need for system-wide change is clear, and everyone has a role to play." – Nana Asantewa Afadzinu Deborah Doane is an independent consultant and author with over two decades of experience in humanitarian and development sectors. She has led key initiatives like the RINGO Project and the Ombudsman Project, which focused on bringing accountability to the humanitarian aid sector. Her latest book, The INGO Problem, explores the power dynamics and privilege embedded in international NGOs and how to move toward a more equitable system. Connect with Deborah Doane: LinkedIn Resources Mentioned: The INGO Problem: Power, Privilege, and Renewal by Deborah Doane: Purchase hereThe Ringo Project: Learn more hereThe Pledge for Change: WebsiteCHS Alliance: Website Call to Action: If you want to dive deeper into how INGOs operate and how they can shift power to local communities, pick up Deborah’s book, The INGO Problem.  Let’s continue these important conversations on how we can all contribute to meaningful, system-wide change.

    45 min
  3. 48. Sitting in the gray with Elisha Smith Arrillaga

    30 AUG

    48. Sitting in the gray with Elisha Smith Arrillaga

    What does it mean to sit in the gray areas of change?  How can philanthropy better support nonprofit leaders and staff in these challenging times? In today’s episode of Embodying Change, host Melissa Pitotti speaks with Elisha Smith Arrillaga, a thought leader in philanthropy and the leader of the research team at the Center for Effective Philanthropy. Elisha shares her journey from a childhood deeply influenced by civil rights activism to her role in shaping effective philanthropic practices. The conversation covers critical topics, including the findings from the 2024 State of Nonprofits report, which highlights the ongoing burnout crisis among nonprofit leaders, and the transformative impact of large, unrestricted gifts as seen in Mackenzie Scott’s philanthropy. Elisha also provides a sneak peek into their upcoming research, exploring the differences in grantee experiences when receiving funds directly from foundations versus intermediaries. This episode is packed with insights for anyone passionate about the future of philanthropy and nonprofit well-being. Today’s Guest Elisha Smith Arrillaga is the Director of Research at the Center for Effective Philanthropy (CEP). She has dedicated her career to ensuring that philanthropic practices are grounded in research and focused on maximizing their positive impact on nonprofits and the communities they serve. Website: Center for Effective PhilanthropySocial Media: LinkedIn You’ll  hear: What embodying change means in the context of philanthropyElisha’s journey from a childhood rooted in social justice to leading research at CEPInsights from the 2024 State of Nonprofits report on burnout and staff well-beingThe impact of Mackenzie Scott’s large, unrestricted gifts on nonprofit organizationsHow funders perceive nonprofits' capacity to manage large gifts and what this says about the systemResources mentioned The Big Gifts Report: The Impact of Large, Unsrestricted GiftsState of Nonprofits 2024: What Funders Need to KnowTrust-Based Philanthropy: Trust-Based Philanthropy ProjectHaas Fund Case Study: SSIR article on operationalizing trustWellbeing Project: The Wellbeing ProjectQuotes “Embodying change means being able to sit in the gray areas and take the best of all kinds of solutions.” – Elisha Smith Arrillaga“Supporting nonprofit leaders and staff is crucial to achieving their missions—burnout can't be ignored.” – Elisha Smith Arrillaga“Receiving large, unrestricted gifts boosts leadership confidence and allows for greater innovation and impact.” – Elisha Smith Arrillaga“Flexibility in funding allows organizations to plan effectively and respond creatively to challenges.” – Elisha Smith Arrillaga“There are assumptions about nonprofits’ ability to manage large gifts, but our research shows they can, and they do amazing things with those funds.” – Elisha Smith ArrillagaCall to Action Subscribe to the Embodying Change podcast for more inspiring conversations.Visit cep.org to learn more about the Center for Effective Philanthropy and their research.Join or listen to the replay of the CEP’s webinar on October 15th to dive deeper into their latest report on intermediaries in philanthropy.

    39 min
  4. 47. Cultivating thriving workplaces with Leanne Marega

    10 AUG

    47. Cultivating thriving workplaces with Leanne Marega

    How can we create a thriving workplace culture in the humanitarian sector?  In today’s episode of Embodying Change, host Melissa Pitotti welcomes Leanne Marega, a pioneer in humanitarian workforce well-being and a founder of Thrive Worldwide. Leanne shares her journey from Interhealth Worldwide to founding Thrive Worldwide, emphasizing the critical role of culture in fostering thriving workplaces. You’ll hear about the importance of healthy boundaries, the challenges of leadership in times of crisis, and practical steps to create supportive work environments. Leanne also opens up about her personal battle with cancer and how it influenced her perspective on well-being and leadership. Her story of hope and community support during a challenging time offers valuable insights for anyone facing similar struggles.  Today’s Guest Leanne Marega is Co-Founder and CEO for Thrive Worldwide bringing over 15 years experience in the wellbeing industry. Prior to Thrive, Leanne worked with InterHealth Worldwide for eight years, 4 of those years as Regional Director for Eastern Africa based in Kenya. Leanne is an entrepreneur with a heart to see people and organisations flourish. Leanne has a Masters from University of East London (UEL) in International Humanitarian Psychosocial Consultation. She is also a trained Coach from the Awaken Coach Institute. Leanne lives between the UK and Kenya with her husband. She thrives in community, going on long walks, cooking, baking and reading a good book. Website: thrive-worldwide.org Thrive LinkedIn: https://www.linkedin.com/company/thriveworldwide/ Personal LinkedIn: https://www.linkedin.com/in/leanne-marega-kennedy/ You’ll Learn What embodying change means on a personal and organizational levelThe journey from Interhealth Worldwide to Thrive WorldwideThe importance of culture in supporting staff well-beingPractical steps for creating healthy boundaries for thrivingThe role of leadership in fostering a supportive work environmentLeanne's personal journey with cancer and how it reshaped her views on leadership and communityResources Mentioned Thrive Worldwide’s Website: thrive-worldwide.org2024 Burnout State of Workplace Report: gallup.comMcKinsey on Organizational Health: mckinsey.comDeloitte’s Insights on Employee Well-being: deloitte.comQuotes “Embodying change means it literally comes from the inside out.” – Leanne Marega“We need to look at the system and consider how leaders lead and managers manage to foster a thriving workplace.” – Leanne Marega“Transformation takes time and commitment, especially in the humanitarian sector.” – Leanne MaregaCall to Action Subscribe to the Embodying Change podcast for more inspiring conversations.Visit thrive-worldwide.org to learn more about Thrive Worldwide and their work.Connect with Leanne Marega on LinkedIn for further insights and updates.

    43 min
  5. 46. Reimagining institutions with Mary Ann Clements

    2 AUG

    46. Reimagining institutions with Mary Ann Clements

    How can we create sustainable change within humanitarian and development organizations?  In today’s episode of Embodying Change, host Melissa Pitotti welcomes back Mary Ann Clements, a pivotal figure in the history of this podcast and Co-CEO at an organisation working on  disability justice, ADD International. Mary Ann shares her journey from initiating Healing Solidarity to re-imagining an INGO to become a participatory grant maker. You’ll hear about the importance of embodying change, the challenges of reimagining institutions, and the role of power dynamics in achieving sustainable transformation. Stay tuned until the end for Mary Ann’s insights on creating environments that support well-being and resilience. Today’s Guest Mary Ann Clements is co-CEO at ADD International and the initiator of Healing Solidarity. With extensive experience in social justice and humanitarian work, Mary Ann is committed to fostering well-being and systemic change in the sector. Website: maryannclements.comSocial Media: LinkedIn  You’ll Learn What embodying change means and how it influences organizational cultureThe importance of well-being and resilience in creating sustainable changeHow Healing Solidarity started and evolved over timeThe challenges and benefits of collaborative leadershipInsights into the participatory grant-making process at ADD InternationalResources Mentioned Mary Ann Clements’ website: maryannclements.comADD International: add.org.ukHealing Solidarity YouTube Channel"We can’t hashtag our way to change" by Mary Ann Clements in Alliance Magazine"Power does not shift easily" by Fredrick Ouko and Mary Ann Clements in Alliance MagazineThe Working Well report on the CHS Alliance websiteEmbodying Change podcasts featuring Mary Ann Clements as host:Episode 5 with Dr. Peter Mills Episode 6 with Imogen Wall Episode 7 with Lana Baqaeen Episode 8 with Gemma HouldeyThe CHS Alliance Global Gathering 2021 - Living our values: Care, culture and power in aid - on YouTube Quotes “Embodying change means showing up with vulnerability and leaning into difficult conversations.” – Mary Ann Clements“Creating a supportive work environment requires us to recognize our power dynamics and work towards more inclusive and caring practices.” – Mary Ann ClementsCall to Action Subscribe to the Embodying Change podcast for more inspiring conversations.Visit maryannclements.com to learn more about Mary Ann’s work and sign up for her newsletter.Engage with Healing Solidarity’s archived content on YouTube for more insights into creating systemic change.

    48 min
  6. 45. Investing in the nonprofit workforce with Rusty Stahl

    27 JUL

    45. Investing in the nonprofit workforce with Rusty Stahl

    Why is burnout so prevalent in the nonprofit sector? How can funders better support the people who deliver? In today’s episode of Embodying Change, host Melissa Pitotti welcomes Rusty Stahl, founder of Fund the People. Rusty shares his journey into philanthropy, the systemic issues leading to chronic underinvestment in nonprofit staff, and the innovative solutions Fund the People advocates for. You’ll learn about the harmful myths surrounding nonprofit overhead, the importance of treating nonprofit staff as essential assets, and practical steps to foster a healthier, more sustainable nonprofit sector. If you're passionate about creating a supportive and effective nonprofit environment, this episode is a must-listen. Today’s Guest Rusty Stahl is the founder of Fund the People, an organization dedicated to maximizing investment in the nonprofit workforce. With a background in social justice and philanthropy, Rusty has been a leading voice in advocating for better support and compensation for nonprofit staff. Website: fundthepeople.orgSocial Media: LinkedIn, Twitter You’ll Learn The historical and systemic issues leading to underinvestment in nonprofit staffWhy burnout is a symptom of deeper organizational problemsThe concept of "talent investing" and how it can transform the nonprofit sectorPractical steps funders and nonprofits can take to better support their workforceThe importance of aligning funding practices with organizational needs and values Resources Mentioned Fund the People Website: fundthepeople.orgFund the People – A Podcast with Rusty Stahl: subscribe on Apple Podcasts, Spotify, or visit the show webpage to stream episodes, get transcripts, speaker bios, and links to resourcesState of Nonprofits 2024: view the report by the Center for Effective PhilanthropyHow Foundations are Supporting Grantee Staff Well-Being: view the research snapshot by Center for Effective PhilanthropyBlog Post (in response to Center for Effective Philanthropy research): To Ensure Nonprofit Wellbeing, Invest in Wages, Workload, and Working ConditionsThe Guru on Burnout Podcast Episode: Interview with Dr. Christina Maslach HEREQuotes “Burnout is the visible symptom of an invisible problem: the chronic deficit of investment in our workforce.” – Rusty Stahl“Nonprofits are not social change machines; they are composed of people, and funding must reflect that.” – Rusty Stahl Call to Action Subscribe to the Embodying Change podcast for more insightful conversations.Visit fundthepeople.org to explore resources and learn how to support nonprofit staff effectively.

    1h 3m
  7. 44. Rolling up our sleeves with Pauline Chetcuti

    19 JUL

    44. Rolling up our sleeves with Pauline Chetcuti

    Do you ever feel overwhelmed by the complexities and challenges of humanitarian work? Are you looking for signs of hope that, together, we can transform the sector? In today’s episode of Embodying Change, host Melissa Pitotti welcomes Pauline Chetcuti, the newly elected president of VOICE. Pauline shares her journey from international law to humanitarian advocacy, discussing the importance of saying no, the power of collective action, and the challenges of decolonizing and transforming humanitarian work. Today’s guest Pauline Chetcuti is the newly elected president of VOICE, the largest European humanitarian NGO network. With a background in international law and extensive experience in the humanitarian sector, Pauline is committed to advocating for effective, principled humanitarian aid and elevating local voices in global conversations. Website: voiceeu.orgSocial Media: Twitter, LinkedIn You’ll learn What embodying change means in the context of humanitarian workThe importance of setting boundaries and saying noHow local voices can drive systemic change in the humanitarian sectorThe challenges of decolonizing and transforming humanitarian practicesThe role of VOICE in advocating for effective humanitarian aidResources mentioned VOICE Website: voiceeu.orgPledge for Change: pledgeforchange.orgCharter for Change: charter4change.orgHumanitarian and Climate Charter: ifrc.org/climate-charterQuotes “Embodying change is positively, proactively embracing change with openness and a willingness to be challenged and to learn every day.” – Pauline Chetcuti“Our local colleagues are the biggest motivation for change because, for them, it's their communities that transform.” – Pauline Chetcuti Call to Action Subscribe to the Embodying Change podcast for more inspiring conversations.Visit voiceeu.org to learn more about the VOICE network and how you can get involved.Connect with Pauline on Twitter and LinkedIn for more insights and updates.

    29 min
  8. 43. Redefining “resilience” with Gemma Houldey

    12 JUL

    43. Redefining “resilience” with Gemma Houldey

    Do you ever wonder how vulnerability and power dynamics shape your work in the humanitarian sector? Are you curious about how funding practices can better support well-being? In today’s episode of Embodying Change, host Melissa Pitotti welcomes back Gemma Houldey, author of The Vulnerable Humanitarian. Gemma shares her journey from human rights advocacy to becoming a thought leader regarding humanitarian well-being. You’ll hear about the importance of showing up with vulnerability, understanding power dynamics, and how feminist funders are pioneering new approaches to support long-term organizational well-being. If you're passionate about creating a more supportive and sustainable humanitarian sector, this episode is a must-listen. Today’s Guest Gemma Houldey is a researcher, facilitator and space-holder for more caring and inclusive working cultures in the aid sector. Her book “The Vulnerable Humanitarian: Ending Burnout Culture in the Aid Sector,” draws on her own story and the accounts of over a hundred national and international aid workers she interviewed. The book explores the systemic causes of burnout in aid work, and provides guideposts for managers and staff to cultivate and embody collective resilience and care in the workplace. Her most recent research investigates the role of grantmakers in funding more sustainable, resilient human rights movements. Gemma works with individuals and organisations to support them to ‘walk the talk’ on principles of anti-oppression, by integrating decolonial approaches to wellbeing into everyday work routines and practices that deepen a sense of belonging and shared purpose.  Website: gemmahouldey.comSocial Media: LinkedIn, Instagram You’ll Learn What embodying change means in the context of vulnerability and power dynamicsHow personal and organizational well-being are interconnectedThe impact of funding practices on the well-being of humanitarian workersThe role of feminist funders in promoting sustainable well-being initiativesPractical steps for creating supportive work environmentsResources Mentioned Gemma Houldey’s Website: gemmahouldey.comThe Vulnerable Humanitarian: Available on Routledge and other bookselling websitesNewsletter Sign-Up: Available on Gemma’s website for updates and resources, including a free chapter of her book and 25% discount code to buy it. Quotes “Embodying change means showing up with vulnerability and leaning into difficult conversations.” – Gemma Houldey“We need to decolonize well-being and allow partners to define what it means for them.” – Gemma Houldey Call to Action Subscribe to the Embodying Change podcast for more inspiring conversations.Visit gemmahouldey.com to learn more about Gemma’s work and sign up for her newsletter.Join Gemma’s upcoming book circle to embody change through shared learning and practice on wellbeing and resilience in a supportive community.

    1h 7m

About

A podcast for humanitarians who want to work in closer alignment to core values like compassion, accountability, solidarity and equity. Born in 2020 in collaboration with CHS Alliance and Mary Ann Clements, the podcast is now entering its next evolution and is hosted by Melissa Pitotti.

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