UX Research Geeks

UXtweak
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UX Research Geeks Podcast

UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lickova/ If you have any inquiries about the podcast, write to us at geekspodcast@uxtweak.com

  1. Noam Segal | Garbage metrics: the case against NPS | #44

    5 DAYS AGO

    Noam Segal | Garbage metrics: the case against NPS | #44

    Noam discusses why NPS is a flawed metric and why companies should stop using it. He explains the issues with NPS from a survey science perspective and suggests better alternatives for measuring customer satisfaction and engagement. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/noam-segal-nps-the-garbage-metrics/ Episode highlights 00:01:36 – Noam’s background 00:07:07 – Introduction to NPS flaws 00:16:10 – Creation of npsistheworst.com 00:19:59 – Alternatives to NPS 00:23:26 – Focus on custom KPIs over NPS 00:31:33 – UX researchers’ role in metrics and ethics 00:34:30 – Noam’s closing thoughts About our guest Noam Segal Noam Segal is a UX leader with experience at companies like Airbnb, Intercom, Wealthfront, X, and Meta. He’s currently Senior Research Manager at Upwork and founder of The Disruptive Coach, offering career coaching and resources for tech professionals. He helps individuals and teams grow, and has taught at Stanford and Harvard, as well as spoken at major industry conferences like UXRConf and Quant UX Con. 🔎 Where to follow Noam LinkedIn / Rosenfeld About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    36 min
  2. Zsuzsa Kovacs | Hidden Risks of Surveys | #43

    6 SEPT

    Zsuzsa Kovacs | Hidden Risks of Surveys | #43

    Zsuzsa Kovács talks about the problems with using surveys in UX research and why she prefers interviews. She explains how surveys can be biased and miss important details. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/zsuzsa-kovacs-surveys Episode highlights 00:01:45 – Zsuzsa’s Background in UX 00:05:56 – Problems with Surveys 00:10:29 – Why Interviews Are Better 00:23:06 – Handling Stakeholder Expectations About our guest Zsuzsa Kovacs Zsuzsa is a Freelance Lead UX Researcher, who has worked in UX since 2008. She tried many different roles around building products but in every role her main focus was involving users in the process early on and keeping them close. She enjoys talking to people, seeing products through their eyes, understanding their point of view. She is interested in psychology, especially areas that affect research. She is a co-organiser of the Amuse UX Conference. 🔎 Where to follow Zsuzsa LinkedIn  About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    37 min
  3. Matt Wallaert | Personas vs. archetypes: why personas might not work | #42

    19 AUG

    Matt Wallaert | Personas vs. archetypes: why personas might not work | #42

    Matt shares his perspective on personas and why he favors behavioral archetypes. He discusses the strengths and pitfalls of personas, the role of behavioral science in UX research, and alternative methods for building empathy beyond traditional research. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/matt-wallaert-personas-vs-archetypes/ Episode highlights 00:00:59 - Guest Introduction 00:06:45 - Critique of Personas 00:13:13 - Behavioral Archetypes 00:22:01 - Building Empathy 00:24:36 - Research and User Advocacy About our guest Matt Wallaert For almost 20 years, Matt Wallaert has been applying behavioral science to practical problems.  After leaving academia, his career as an executive lead from startups (Thrive, Churnless) to the Fortune 500 (Microsoft, CapGemini) and back again, before founding BeSci.io (Behavioral Science in organizations), where he and the world’s most experienced behavioral science leaders help companies grow applied behavioral science capabilities within their organizations. In his book Start At The End and other writings, as well as hundreds of talks from the UN to SXSW, Wallaert details how the cycle of behavioral strategy, insights, design, and evaluation can help us build products and services that change behavior.  From the janitor to the CEO, his approachable frameworks show how everyone can incorporate behavioral science into what they do, no PhD required. Wallaert’s side projects consistently focus on creating greater equity in the world, like GetRaised, which has helped underpaid women ask for and earn over $3.6B in salary increases, and his research reports, like MediocreWhiteMen, blend humor and science to help work toward change.  He can usually be found wearing cowboy boots and gesturing wildly.  🔎 Where to follow Matt LinkedIn / His web About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    37 min
  4. Pamela Escobar | Financial psychology in Mexico | #41

    9 AUG

    Pamela Escobar | Financial psychology in Mexico | #41

    Pamela Escobar and Tina explore cultural perceptions and financial psychology, analyzing how these elements influence attitudes towards money and life choices. With Pamela's expertise and Tina's questions, they provide a detailed examination of how culture, economics, and personal behavior intersect. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/pamela-escobar-financial-psychology-in-mexico/ Episode highlights 00:00:01 Guest introduction 00:05:19 Cultural differences in research 00:09:22 Financial priorities in Mexico 00:22:51 Research in Latin America 00:27:58 Conclusion About our guest Pamela Escobar Born in Cancun, Mexico, Pamela is a bicultural User experience designer with seven years of experience helping companies with cross-cultural products understand complex problems and create innovative solutions. She specializes in generating impactful insights through comprehensive quantitative and qualitative research, and enhancing products and services through a human-centric approach. She's passionate about psychology, traveling, food, as well as deep wholehearted conversations. Currently working as a freelancer traveling around the world while researching it, and during her free time enjoying local cuisine or doing water sports back home in Cancun. 🔎 Where to follow Pamela LinkedIn About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    30 min
  5. uxcon special: Designing for Complex UIs and Measuring UX with Vitaly Friedman┃#40

    10 JUL

    uxcon special: Designing for Complex UIs and Measuring UX with Vitaly Friedman┃#40

    Tina interviews Vitaly, a UX Leader, speaker, and co-founder of Smashing Magazine. Vitaly will host a full-day workshop on designing complex UIs on September 18th, the warm-up day for uxcon vienna 2024, followed by a talk on measuring UX and design impact on September 19th. Their discussion covers aspects of user experience, choosing the right design metrics, and KPIs. Vitaly also shares insights into his daily client work, focusing on evidence-driven design, accessibility, and the importance of understanding user needs to create impactful digital experiences. Tune in for a preview of his upcoming workshop and talk. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/vitaly-friedman-measuring-ux/ Episode highlights 00:02:57 – Workshop and talk at uxcon vienna 00:04:32 – Measuring UX and design impact 00:17:30 – Risk mitigation through UX research 00:23:08 – Accessibility in design 00:29:32 – Conclusion About our guest Vitaly Friedman Vitaly Friedman is a UX Leader who has been working with mid-size and large organizations for over 19 years, improving UX of complex systems, accessibility, performance, and design. He has collaborated with the European Parliament, OTTO, Zalando, Axel Springer SE, and REWE Digital. As the founder and editor-in-chief of Smashing Magazine, he organizes inclusive "Smashing Conferences" and runs live "UX training". Vitaly thrives in solving complex UX challenges and working with stakeholders. His curiosity extends from interface design to front-end, performance optimization, and accessibility, all with the goal of creating digital experiences that people can easily understand and enjoy. 🔎 Where to follow Vitaly Friedman LinkedIn About uxcon vienna uxcon vienna is a conference dedicated to UX Research and UX Design. It brings together professionals, experts, and enthusiasts in the field of UX to share knowledge, insights, and best practices. The conference is attended by both specialists from both Europe and the US, thus providing a great opportunity for networking or professional exchange. Attendees can expect to learn about the latest trends and developments in UX research and design, gain practical skills, and connect with like-minded individuals. uxcon vienna aims to inspire and empower UX professionals to create impactful user experiences. About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    30 min
  6. uxcon special: The Power of Collaborative Research | Feyikemi Akinwolemiwa | #39

    26 JUN

    uxcon special: The Power of Collaborative Research | Feyikemi Akinwolemiwa | #39

    Feyikemi, a senior user researcher and strategist, joins host Tina to discuss her upcoming talk at uxcon vienna titled "Co creation, the power of collaborative research among niche user groups." Feyikemi shares her journey from architecture to user research, discussing how she connects with specialized user groups through empathy and collaboration. This conversation offers strategies for UX professionals to build trust with expert users and previews what attendees can expect from Feyikemi’s talk on September 20th at Expedithalle in Vienna. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/feyikemi-akinwolemiwa-uxcon-special/ Episode highlights 00:01:16 – Feyikemi's career journey 00:02:38 – Research methodology 00:05:54  – Strategies for collaboration 00:10:30 – Empathy in user research About our guest Feyikemi Akinwolemiwa Feyikemi Akinwolemiwa has over 8 years of research experience across various industries, including developer tools, energy, e-commerce, and education. She is known for her versatility and ability to drive user research in both B2B and B2C sectors. Passionate about solving problems, she balances business needs with research, and understands cultural nuances in global markets. Feyikemi is also skilled in product design, having successfully designed apps and websites, and values storytelling as a tool for effective research. 🔎 Where to follow Fey LinkedIn About uxcon vienna uxcon vienna is a conference dedicated to UX Research and UX Design. It brings together professionals, experts, and enthusiasts in the field of UX to share knowledge, insights, and best practices. The conference is attended by both specialists from both Europe and the US, thus providing a great opportunity for networking or professional exchange. Attendees can expect to learn about the latest trends and developments in UX research and design, gain practical skills, and connect with like-minded individuals. uxcon vienna aims to inspire and empower UX professionals to create impactful user experiences. About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    15 min
  7. uxcon special: Human Connection in a World of AI | Katy Mogal | #38

    11 JUN

    uxcon special: Human Connection in a World of AI | Katy Mogal | #38

    Katy Mogal, an expert in design and research, joins Tina to discuss her upcoming talk at uxcon vienna 2024. Scheduled for September 20, Katy, alongside her colleague Markos Grohmann, will explore the theme "Designing for Connection in a World of AI: Love-Bots, Googly-Eyed Roombas, and the UX Quandary of Anthropomorphic Products." They delve into the human tendency to anthropomorphize technology, the responsibilities of UX researchers, and the ethical implications of designing AI products that foster emotional connections. This episode offers insights into the evolving landscape of AI in UX and provides a preview of what attendees can expect at the conference. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/uxcon-special-katy-mogal-human-connection-in-a-world-of-ai/ Episode highlights 00:07:15 - Anthropomorphism in Technology 00:13:19 - Ethical Considerations 00:16:56 - Impact of UX Research 00:20:32 - Future of AI and Human Interaction About our guest Katy Mogal Katy combines a love of science and measurement with a deep curiosity about people. A research Swiss army knife, she’s worked in research agencies and on the client side, tackling all kinds of problems with a wide range of approaches. For the last fifteen years she’s worked as a leader in  UX research and strategy, with experience at Google, Facebook, and Fitbit. She began her career in market research at LRW (now Material), where she led research projects using tools ranging from discrete choice models to in-home ethnographic research, for clients including Nike, Nestle, Electrolux and Weight Watchers. Katy has multiple academic degrees, has taught in various design programs, and has lived in several countries. She now resides in Rome, where she consults and advises start-ups, serves on advisory boards and studies Italian. 🔎 Where to follow Katy LinkedIn About uxcon vienna uxcon vienna is a conference dedicated to UX Research and UX Design. It brings together professionals, experts, and enthusiasts in the field of UX to share knowledge, insights, and best practices. The conference is attended by both specialists from both Europe and the US, thus providing a great opportunity for networking or professional exchange. Attendees can expect to learn about the latest trends and developments in UX research and design, gain practical skills, and connect with like-minded individuals. uxcon vienna aims to inspire and empower UX professionals to create impactful user experiences. About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    25 min
  8. uxcon special: Deep Listening with Indi Young | #37

    29 MAY

    uxcon special: Deep Listening with Indi Young | #37

    Meet Indi Young, a renowned UX expert, as she joins host Tina Ličková to share details about her upcoming full-day workshop on "Listening Deeply." Indi will discuss her workshop's focus on deep listening and understanding user cognition, offering practical techniques to uncover users' underlying thoughts and emotions through non-directed interviews. This conversation offers valuable strategies for UX professionals and a preview for those interested in attending the workshop, which will be happening at Co-Inno Factory, on September 18th, 2024. 🔎 Do you want to know more? Check out this episode at:  https://www.uxtweak.com/podcast/indi-young-deep-listening/ Episode highlights 00:03:39 - Workshop at uxcon vienna 00:07:01 - Concept of Deep Listening 00:20:12 - Affinity Techniques and Patterns 00:29:30 - Creating a Safe Space for Dialogue 00:37:43 - Reflecting on Economic and Social Challenges About our guest Indi Young Indi is a qualitative data scientist who makes tools that support inclusive and responsible solutions for a broader variety of thinking styles. She teaches courses online, writes books & essays, presents talks and does podcast appearances, and pens helpful posts on LinkedIn. 🔎 Where to follow Indi  LinkedIn / Indi's website  About uxcon vienna uxcon vienna is a conference dedicated to UX Research and UX Design. It brings together professionals, experts, and enthusiasts in the field of UX to share knowledge, insights, and best practices. The conference is attended by both specialists from both Europe and the US, thus providing a great opportunity for networking or professional exchange. Attendees can expect to learn about the latest trends and developments in UX research and design, gain practical skills, and connect with like-minded individuals. uxcon vienna aims to inspire and empower UX professionals to create impactful user experiences. About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.  🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn / Instagram / YouTube / Facebook / Twitter

    40 min
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About

UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lickova/ If you have any inquiries about the podcast, write to us at geekspodcast@uxtweak.com

Information

  • Creator
    UXtweak
  • Years Active
    2022 - 2024
  • Episodes
    44
  • Rating
    Clean
  • Copyright
    © UXtweak
  • Show Website
    UX Research Geeks

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