#068 Digital transformation at scale — Dhesen Ramsamy (OML + SingularityU Part 3 of 3)

Old Mutual is the headline sponsor of this year’s edition of the SingularityU South Africa Summit. In this three-part series, I speak with some of OML's most interesting movers and shakers, understanding how they are moving the needle at the intersection of leadership, technology and impact.

My guest on the final episode of the series is Dhesen Ramsamy, the Group Chief Technology and Data Officer at Old Mutual. Dhesen was appointed as Old Mutual's group CTO in November 2023, and has more than twenty years of digital transformation experience at companies like Woolworths, Nedbank and Unilever. He has led functions in charge of insights, R&D, segmentation, value proposition development, market segmentation, customer experience design, digitisation, and marketing.

He focuses on digital transformation, technology strategy, channel build, customer strategy and experience as disciplines. At Old Mutual Dhesen leads functions responsible for corporate innovation, venture capital and corporate venturing.

In this conversation, we cover the importance of digital literacy in fostering meaningful organisational transformation at scale, and speak about his plans for leveraging OM's scale and scope for bettering financial access and inclusion on the continent. MikeStopforth.com · Connect with Mike on LinkedIn · Follow Mike on Twitter · 48h crisis communication consultancy