Automation Strategies For Delivering An Exceptional Customer Experience

This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar

Topic: Automation Strategies For Delivering An Exceptional Customer Experience

Discussion Points

• Latest technology and automation interventions in CX
• Industries that are the biggest adopters of automation in CX
• Automation for Customer Communications
• Baby steps for organizations to kickstart their CX Automation
• And more. 

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