Broom Street’s Automated Shipping Assist Portal's Competitive Advantages with Frankie Tayar

QAD Customer Podcast podcast

Welcome back to the podcast! In this episode we are joined by Frankie Tayar. We discuss what it means to run efficient and high-volume shipping, details on how they have been able to leverage that portal to have a higher volume of shipping on a daily basis, shipping integration, and so much more! 

 01:55 – Interview starts, learn more about Frankie’s background and how he came into the QAD space.
06:41 – What is his role at Broom Street.
09:01 – Diving into mobile apps, portals, and web apps and the different types of portals 
10:38 – What is the difference between an internal portal and a browse and more on supplier portals, what they do, how to utilize them, how they work. 
14:49 – His advice on how someone who is in finance that is using QAD could integrate the supplier portal into their daily tasks.
19:46 – How a customer portal works and how it benefits the customer.
23:48 – More on their shipping portal, what it does, how it works, its competitive advantage, and high-volume shipping.
39:26 – Broom Street's portal competitive advantage with prioritizing shipping, employee metrics and tracking, visibility during the entire process, elimination of pulling in extra departments, and more.
42:26 – What the benefits are of the portal being independent/standalone.
44:51 – Broom Street product development and the importance of development. 

Resources:
ISS Global
Broom Street Portals
Follow Broom Street on LinkedIn
Follow Stephen on LinkedIn

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