Dispatch in Depth

Dispatch in Depth
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Dispatch in Depth podcast

"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.

  1. 27 AUG.

    Alarming Alarm Calls with Bob Finney and John Chiaramonte

    Bob Finney, Director of Communications Technology for the Collier County Sheriff's Office, and John Chiaramonte, president of Mission Critical Partners’ consulting business, talk about the Partnership for Priority Verified Alarm Response (or PPVAR) and the Automated Secure Alarm Protocol (ASAP) and how they can free up some of your valuable time in the comm. center.   For Your Information:  Learn more about PPVAR here: https://ppvar.org/wp-content/uploads/2024/03/Public-Safety-Postcard.pdf  TMA-AVS-01: https://tma.us/standards/tma-avs-01-alarm-validation-standard/  Partnership for Priority Verified Alarm Response (PPVAR): https://ppvar.org/  Automated Secure Alarm Protocol (ASAP): https://tma.us/programs/asap/

  2. 6 AUG.

    Response Alternatives with Bonnie Maney

    Bonnie Maney, Operations Manager with Mission Critical Partners, discusses response alternatives in 911 beyond supplying mental health support teams. She talks about finding ways to reduce mission creep, the impact of making small but significant changes in your center, and the importance of maintaining stamina for positive change.  For Your Information:  Got a question for Bonnie? Email her at bonniemaney (at) missioncriticalpartners (dot) com.  Learn more about Mission Critical Partners: https://www.missioncriticalpartners.com/  Check out their FREE resources, including trainings and white papers: https://www.missioncriticalpartners.com/resources/

  3. 23 JUL.

    The IAED’s AI SkillLab with Amanda Beal

    Amanda Beal, the IAED’s AI SkillLab Simulation Administrator, discusses what exactly the AI SkillLab is, where you can access it, and how it helps you in your role as an emergency dispatcher.  For Your Information:  Learn more about AI SkillLab here: https://www.prioritydispatch.net/en/ai-skill-lab

  4. 11 JUN.

    Teaching Dispatch to Teens with Sergeant Ashlee Gautreaux

    Sergeant Ashlee Gautreaux, creator and facilitator of a high school Emergency Telecommunicator Certification (ETC) program in Ascension Parish, Louisiana, talks about how the program came about and how it’s structured. She also discusses some unanticipated benefits to the community that have come from it.  For Your Information: Learn more about the program here: https://www.ascensionschools.org/schools/high/career-technical-education  Do you live in Ascension Parish? Apply to become a dispatcher here: https://ascensionsheriff.com/join-our-team

  5. 28 MEI

    The Role of a Comm. Center M.D. with Dr. Russell MacDonald

    Dr. Russell MacDonald, the Medical Director for Toronto Paramedic Services and Toronto’s Central Ambulance Communications Centre, discusses what a communication center medical director is and how their role impacts your work.  For Your Information:  Toronto Paramedic Services – social media sites:  https://www.youtube.com/@TorontoMedics  https://www.facebook.com/TorontoMedics/  https://x.com/torontomedics  https://www.instagram.com/torontomedicsofficial/  Emergency Care in the Streets (Canadian edition):  https://www.psglearning.com/catalog/productdetails/9781284196641   A link to some of Dr. MacDonald’s publications and related activities:  https://www.researchgate.net/profile/Russell-MacDonald

  6. 14 MEI

    Swatting Masterclass with John Chiaramonte

    John Chiaramonte, President of Mission Critical Partners’ consulting business, talks about the company's upcoming 8-hour course on swatting incidents. He discusses the recent uptick in these types of responses as well as things communication centers can do to prepare for the eventuality of these calls.  For Your Information:  Sign up for the class here: https://info.missioncriticalpartners.com/mitigating-swatting-incidents-masterclass   Check out Mission Critical Partners’ other webinars and trainings: https://www.missioncriticalpartners.com/resources/webinars-training/

  7. 7 MEI

    Empathy, Self-awareness, and Self-regulation with Tyler Pelke

    Tyler Pelke, Deputy Chief with the City of Red Deer Emergency Services, shares his perspective on resilience in the emergency response profession. He talks about doing the hard things, like building habits and practicing forgiveness, and fostering trust in the workplace.  For Your Information:  Tyler’s website: https://www.tylerpelke.com    Dr. M. Scott Peck’s book on resilience: https://www.simonandschuster.com/books/The-Road-Less-Traveled-Timeless-Edition/M-Scott-Peck/9780743243155   Dr. Karestan Koenen: https://www.hsph.harvard.edu/profile/karestan-koenen/   Dr. Steven Southwick: https://aeon.co/users/steven-southwick

  8. 23 APR.

    Video to 911 Research with Dr. Michelle Lilly

    Educator, clinician, and scholar Dr. Michelle Lilly gives highlights of her past emergency dispatch research papers and projects, then presents the preliminary findings of her groundbreaking video to 911 study.  For Your Information:  Lilly Consulting: www.lilly-consulting.com

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Info

"Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch.

Informatie

  • Maker
    Dispatch in Depth
  • Jaren actief
    2017 - 2024
  • Afleveringen
    143
  • Beoordeling
    Veilig
  • Website van aflevering
    Dispatch in Depth

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