Zooming in on Hate

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Zooming in on Hate

In Zooming in on Hate we bring together the brightest minds from Law Enforcement, Academia, Civil Society, Policy, Tech and Platforms to thrash out solutions to Hate Speech and Disinformation.

  1. 20 SEPT

    Episode 28: Moonshot

    We are joined by Teresa Barros-Bailey from Moonshot. Theresa, a project manager at Moonshot, shares insights from her diverse experiences countering violent extremism and hate. Initially focused on Salafi jihadism in Southeast Asia, Theresa has since worked on projects addressing violent Buddhist ultranationalism in Myanmar and Sri Lanka, and more recently, far-right extremism and INCEL ideology in North America. We discuss Moonshot’s interventions, such as working with local partners to offer psychosocial support to individuals engaging with extremist ideologies. These efforts have been successful in connecting at-risk individuals to resources, preventing further radicalisation. Theresa emphasises the importance of merging online and offline strategies, highlighting that isolation, often exacerbated by events like the COVID-19 pandemic or even seasonal changes, plays a critical role in driving people towards extremism. One of the most concerning trends Theresa identifies is the rise of violent misogyny, particularly with the mainstreaming of INCEL ideology and figures like Andrew Tate. However, she also notes that this presents an opportunity for intervention, as many individuals in these communities are seeking connection and support. She also underscores the responsibility that tech companies and governments have in combating online hate, highlighting how social media platforms, particularly in countries like Myanmar, can inadvertently facilitate the spread of hate when they lack adequate content moderation. We wrap up by discussing the importance of primary prevention, particularly through gamified inoculation content like the Bad News Game, which helps young people understand and resist disinformation, and on the need for stronger commitment from governments and tech companies to uphold their policies and use their influence to shape positive societal values.

    20 min
  2. 4 SEPT

    Episode 27: Subjective Values Foundation

    We are joined by Peter Kovács from Subjective Values Foundation, an organisation based in Hungary that was founded in 2002. Peter, who has been with the organisation for nearly six years, discusses his work as the head of the project department, focusing on providing young people with opportunities to realise creative ideas, promoting cultural diversity, and supporting education for underprivileged youth. Peter shares insights into Hungary’s online media landscape, highlighting the challenges of online hate speech and the importance of critical thinking. He emphasises that bystanders should play an active role in supporting victims of cyberbullying and hate, noting that reporting hateful content alone is not enough. Facebook is identified as one of the most problematic platforms in Hungary, with older generations perpetuating much of the online hate, whereas younger generations on platforms like TikTok are more likely to intervene and stand up for victims. Peter also discusses some of the impactful campaigns his organisation has run, which highlighted the experiences of Hungarian influencers from minority groups facing online hate. The campaign was a success, even winning the United Nations Sustainable Development Goals Change Maker Award in 2022. Peter reflects on the crucial role influencers play in setting positive examples for young people and addressing cyberbullying. In his closing remarks, Peter shares practical advice for aspiring influencers, emphasising the importance of responsibility, critical thinking, and staying true to oneself. He also shares his wish to end anonymous online profiles, as he believes linking online identities to real-life individuals would significantly reduce trolling and hateful behaviour.

    15 min
  3. 28 AUG

    Episode 26: digiQ

    We are joined by Andrea Cox from Digital Intelligence. Together, we explore the work of her NGO, founded in 2017 in Slovakia, which focuses on promoting digital citizenship. Andrea emphasises the importance of using technology wisely and safely, integrating digital skills with the values needed to build a healthy society. We delve into the specific challenges Slovakia faces in combating online hate, especially the disconnect between how Slovaks perceive themselves as welcoming and the reality of hate spreading through social media. Andrea explains how online spaces, initially created around innocent hobbies, have been co-opted to promote political agendas and hate speech, highlighting the complexities of navigating these environments. Our conversation touches on the significant role education plays in addressing these issues. Andrea discusses the recent curriculum reform in Slovakia aimed at better preparing students for the digital age, though she notes that its full impact may take years to be fully realized. She shares examples of successful educational initiatives like the “Cyber for Kids” program and “Digi Peers,” which involve volunteers educating thousands of children across Slovakia on digital safety and critical thinking. Andrea underscores the importance of media literacy, critical thinking, empathy, and resilience as essential skills for resisting radicalisation and disinformation. We also discuss the impact of anonymity on online behavior, recognizing both its risks and the potential positives, such as the ability to explore identity in a safe environment. We conclude the episode with Andrea advocating for multi-stakeholder collaboration, emphasising that no single group—whether civil society, tech companies, law enforcement, or policymakers—can tackle these issues alone. She shares her vision for a world where empathy is nurtured through games, books, and collaborative activities, which she believes could play a crucial role in reducing hate speech.

    27 min
  4. 14 FEB

    Episode 22: INACH special - Why do people hate?

    In our interconnected world, hate speech and intolerance have become all too common, leaving many wondering: why do people hate? Delving into this pressing question, we recently sat down with Arun Mansukhani, a clinical psychologist based in Spain. Through our conversation, we explored the underlying reasons behind hate and discussed actionable steps to combat it effectively. Arun Mansukhani brings a wealth of expertise in trauma psychology and a deep understanding of human behaviour to our discussion. He shed light on the inherent dichotomous thinking ingrained in our brains, leading us to categorise the world into in-groups and out-groups. This natural inclination, fuelled by our need for belonging, often serves as a breeding ground for intolerance. Online anonymity amplifies these divisions, providing individuals with a shield to spew hate without accountability. Arun underscored the importance of empathy in curbing destructive behaviour, emphasising how physical closeness fosters emotional connection and understanding. However, the digital realm's lack of proximity makes it challenging to cultivate empathy, allowing hatred to flourish unchecked. Not everyone harbours the capacity for psychopathic behaviour. While a small percentage exhibit consistent psychopathic traits, most individuals exist on a spectrum, capable of both empathy and intolerance depending on circumstances. Factors such as perceived threats, group dynamics, and emotional responses further shape one's propensity for hate. To combat hate, Arun proposed practical strategies aimed at fostering empathy and bridging divides: Information Dissemination: While informative, merely presenting facts often fails to sway entrenched beliefs due to cognitive biases, so we need education on a deeper level. Public Demonstrations: Protests and public displays can empower marginalised groups but may inadvertently strengthen extreme viewpoints. Intergroup Contact: Facilitating meaningful interactions between diverse communities fosters empathy and reduces prejudice. Building bridges and fostering understanding through dialogue and shared experiences emerge as potent antidotes to hate. Despite the challenges posed by online hate, Arun remains optimistic about humanity's capacity for progress. He highlighted gradual advancements in civil rights, LGBTQ+ acceptance, and gender equality as testament to society's evolving attitudes. While change may be incremental, collective efforts to foster empathy and combat hate are paving the way for a more inclusive and compassionate world.

    25 min
  5. 16/11/2023

    Episode 21: INACH special - EU vs. Online Hate

    In the latest episode of "Zooming In on Hate," we are joined by Louisa Klingvall from the European Commission, recorded live at INACH's Annual Conference. The dialogue provides a nuanced exploration of the European Union's role in combatting the complex issue of online hate. Louisa Klingvall has worked in the Fundamental Rights Unit of the European Commission DG Justice since 2012. Her main focus of work comprises fundamental rights aspects  in the Commission's Digital Single Market files. In this capacity she has been closely involved in the Commissions work on illegal content, disinformation, the Digital ServiceS Act and the Artificial Intelligence Act.  She is a team leader charged with ensuring the overall coordination of the anti-racism team and consistency of legal and policy outputs and of the team managing the Code of Conduct on Illegal Hate Speech Online. It is important to note that her views in this epidode are shared in a personal capacity, not as a representative of the European Commission. Our conversation delves into the multifaceted nature of online hate, debunking the notion that it is an impossible concept to define. Louisa categorises it into two main types: hate speech reaching criminal law benchmarks and non-criminal forms of hate speech or stereotyping. The distinction lies in the response mechanism, with criminal forms requiring removal and prosecution, while non-criminal forms necessitate counter speech and civic engagement. Tech companies play a crucial role in combatting online hate, with a significant focus on collaboration between platforms and civil society. Louisa highlights the success of the Code of Conduct in shaping content moderation practices. This collaborative approach has influenced the Digital Services Act (DSA), reflecting a broader societal engagement model. The interview touches upon the influence of cultural and political contexts on the prevalence of online hate. Louisa acknowledges that manifestations are coloured by history, traditions, and political landscapes, emphasising the need for more research to understand the impact of these factors on counter policies. Louisa also commends the relentless work of civil society in protecting victims and promoting tolerance. She sees promise in the intersection of technology with sociology, psychology, and mental health, as tech companies explore evidence-based models for effective counter-narratives. Looking toward the future, Louisa expresses optimism about the DSA, citing its potential to strike a balance in shaping an online environment through broad societal consensus. The DSA recognises that top-down solutions are insufficient and emphasises the importance of societal engagement in addressing issues like hate speech and disinformation. This episode provides a thought-provoking glimpse into ongoing efforts to combat online hate, showcasing the evolving strategies and collaborative approaches at the forefront of this critical battle.

    20 min

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In Zooming in on Hate we bring together the brightest minds from Law Enforcement, Academia, Civil Society, Policy, Tech and Platforms to thrash out solutions to Hate Speech and Disinformation.

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