Private Club Radio Show Denny Corby

On this episode we celebrate the 10 year mile stone of the CMAA Communications Summit.
We chat with Jackie Singleton Director of Member & Community Engagement from TCC
(The Country Club of Brookline) as well Victoria Burns and Sean Bleyl from MembersFirst. 
What started as a modest meet up with 15 clubs, it’s transformed into a dynamic 95 club collaboration. 
 Learn how club communications have evolved from basic admin tasks to the heart of member engagement. We’ll share insights on leveraging data-driven strategies and private social platforms to enhance your club’s connectivity.

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Join us for a fun and enlightening chat with Jay Schwendelson, an email marketing guru and private club aficionado. In today’s episode, we dive deep into the art of crafting catchy email subject lines and the game-changing effects of personalizing your messages. With Jay’s unique insights as both a marketing expert and a club member, he offers valuable tips that will help private clubs not just reach their members, but truly connect with them.
Get ready to laugh and learn as we explore the often-overlooked world of email pre-headers and how a little creativity can drastically improve your open rates. Plus, I’ll share a charming story about my experience with Bombas socks, highlighting how exceptional customer service can inspire loyalty—a lesson all private clubs can benefit from. And with the upcoming virtual email marketing conference in view, this episode is packed with actionable advice and hearty chuckles for anyone looking to enhance their email strategy.

Jay's Conferences - Both Free!

Delivered Conference - THE WORLD'S LARGEST VIRTUAL DIRECT MAIL CONFERENCE
 Guru Conference - The GURU Conference is designed to share the very latest digital trends, email best practices and emerging tools you’ll need to step up your email marketing performance TODAY


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In this podcast episode, we dive into Ed Gaskell's remarkable journey of career transformation following Hurricane Katrina. As the General Manager of the Southern Yacht Club, Ed shares his transition from owning a tennis club to leading a historic yacht club under a board of directors. He discusses how the hurricane reshaped his career, pushing him into roles demanding greater collaboration and shared leadership.
Join us to learn how Ed navigated from managing a small tennis facility to overseeing large-scale operations at prestigious clubs, including Bocage and the Southern Yacht Club. He reveals key strategies in staff management, scaling operations, and enhancing club services, particularly in food and beverage, and the adoption of new communication technologies. Through Ed's experiences, listeners will gain insights into the complexities of managing major events and the evolution of club management in a post-disaster context, offering a behind-the-scenes look at leading one of the most renowned yacht clubs on the Gulf Coast.
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Denny Corby chats with Billy Panagiotopoulos, General Manager of the Country Club of Darien, about transforming their employee lounge into a space that creates a community where every staff member feels valued. 
They discuss the lounge’s role in boosting team morale and member experiences through music, branding, and healthy eating options. The episode shares insights on enhancing workplace culture, balancing professional dedication with family life, and integrating club values into daily operations. It also highlights the strategic HR investments and empathetic understanding that have fueled a cultural renaissance within the club, alongside a personal story that redefines family and professional recognition.

















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On the latest episode of Private Club Radio, Denny Corby and David Kent of Crown Colony swing into the $12 million transformation of their 25-year-old golf course. We're dissecting the overhaul process, from the greens to the clubhouse, and sharing how they sold this hefty investment to the members. It's not all about turf talk; we also dish on boosting the member experience with swanky new dining and chill-out zones.
Hear firsthand how the club is balancing its golf roots with fresh social enhancements. We're debating the fine art of satisfying traditionalists while introducing hip hangouts, and revealing how smart staff training can keep the club vibe welcoming. This episode isn't just about keeping scores low; it's about elevating member spirits and fostering a community where everyone's a winner.
Join us for a journey through strategic changes, guided by influential management insights, and see how they're teeing up a new era for private golf clubs. It's a session packed with clubhouse culture and fairway finesse, right here on Private Club Radio.












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Ever wondered how club managers navigate the choppy waters of significant renovations while keeping their cool? That's exactly what we uncover with Josh Paris, whose recent triumph in a club overhaul is nothing short of a masterclass in leadership. I may have lost to Josh in our poker game at the CMA conference, but I won valuable insights into the complex art of club renovations, learning how to juggle historical preservation with modern enhancements. From addressing supply chain headaches to expanding historical structures, we discuss the secrets to managing member expectations and keeping the club's heart beating during construction.

Sure, we all know communication is key, but how do you craft messages that hit the right note when bulldozers are your backdrop? Josh walks us through the tactics that kept his members engaged and informed, all while the club's facelift was in full swing. We chat about the "escalating staircase of confrontation" and how to step up your game when faced with the inevitable challenges of project management. Wrapping things up, I extend a heartfelt thanks to Josh for the wisdom shared and remind our listeners to keep those likes and shares coming—your support is the foundation of our community, just as solid planning and communication are the pillars of successful club renovations.
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