This family says ChatGPT is to blame for their son’s death

A California family says ChatGPT acted as a “suicide coach” for their teenage son, Adam Raine, in a lawsuit filed against Open AI and and its CEO Sam Altman. Adam turned to ChatGPT initially for help with schoolwork. What developed was a disturbing and dark relationship, hidden from his parents. 

New York Times technology reporter Kashmir Hill talks about meeting Adam's parents and the troubling exchanges they found between ChatGPT and their son. We also hear from Meetali Jain, the tech lawyer who helped file the lawsuit and is on a mission to hold big tech accountable.