2024 Retail CFO Outlook Survey: Lessons from eCommerce to Fuel Momentum in the Year Ahead

With 80% of eCommerce CFO’s reporting increased profits over the last 12 months in the 2024 Retail CFO Outlook Survey, what strategies are they leaning into to drive these results? What tactics are e-tailers employing to counter the negative effects the rise in returns has on their bottom line? And what role does AI play in e-tailer’s cost optimization strategies as they strive to continue the momentum? Tune in to this episode of 60-second Retail, where Michael Rosenthal, eCommerce Implementation Manager at BDO USA, answers these important questions, laying out some of the key lessons learned from the eCommerce segment’s soaring success. Keep your finger on the pulse of the retail industry.