The Tourism Chat Show

Destinate NZ
  • 4.8 (16)
  • MARKETING
  • UPDATED WEEKLY
The Tourism Chat Show

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com

  1. 28 JAN

    Let's chat about Growth

    In this episode of the Tourism Chat Show, host Michelle Caldwell discusses the current state and future of tourism growth in New Zealand. Michelle introduces the Hon Louise Upston, the new Minister for Tourism and Hospitality, and highlights her potential positive impact on the industry. The episode delves into Prime Minister Christopher Luxon's ambitious plans for international tourism, examining the necessity of sustainable growth and the challenges faced by local communities in handling visitor influx. With insights into government strategies and the need for balanced regional dispersal of tourism, Michelle calls for a focus on value-driven tourism and sustainable practices to ensure long-term benefits for both visitors and locals.   00:00 Welcome to the Tourism Chat Show 00:44 Introducing the New Minister for Tourism 01:37 Challenges and Opportunities in New Zealand Tourism 03:29 Government's Bold Plans for Tourism Growth 04:47 Local Concerns and Infrastructure Challenges 06:35 The Need for Sustainable Tourism 09:52 Strategic Decisions for Future Growth 11:33 Call to Action for Tourism Industry 12:24 Conclusion and Final Thoughts   ________________________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Share you thoughts and say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    13 min

  2. 21 JAN

    TRENZ Unpacked - Launching New Products at TRENZ with Hobbiton's Henry Horne

    In this episode of The Tourism Chat Show, host Michelle Caldwell interviews Henry Horne from Hobbiton Movie Set and Tours. Celebrating the second episode of 2025, the discussion dives into the transformative journey of Hobbiton from its inception in 2002 to becoming a leading attraction today. Henry shares insights on the importance of trade relationships, the impact of the Tourism Industry event TRENZ, and strategies for launching new tourism products. He also provides valuable advice for smaller operators looking to enhance their trade presence. Listeners are treated to a behind-the-scenes look at Hobbiton's growth, the challenges they faced, and their new offerings, including the premium 'Behind the Scenes Tour.'    00:00 Welcome to the Tourism Chat Show 00:32 Introduction to TRENZ Unpacked 00:55 Interview with Henry Horne from Hobbiton 03:10 The Early Days of Hobbiton 04:28 Building Trade Relationships 11:52 Unexpected Successes and Partnerships 14:34 Strategies for Trade Show Success 18:53 Advice for Smaller Tourism Businesses 21:34 Measuring Success at Trade Shows 24:49 Future of TRENZ and Hobbiton 27:56 New Product Launches at Hobbiton 38:24 Final Thoughts and Farewell   _______________________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Henry Horne: https://www.linkedin.com/in/henry-horne-17921bb1/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    41 min

  3. 14 JAN

    Where Are They Now? with Guy Robinson

    This is our first episode in a series of 'Where Are They Now?' - chatting with tourism legends who have moved on.  In this episode, Michelle chats with Guy Robinson about his extensive career in the tourism industry, including his roles at Ansett New Zealand, Budget Rent A Car, and Avis Budget Group. Guy discusses the impact of COVID-19 on his career, his brief stints in various roles, and his current position at Ace Rentals. Reflecting on both challenges and memorable moments, Guy offers insights on resilience, the evolving tourism landscape, and the importance of diverse revenue channels. This episode provides a rich portrait of a dynamic career shaped by global events and industry shifts.   00:00 Introduction and New Year's Greetings 06:34 Guy Current Role and Location 08:17 Tourism Career Beginnings 09:28 Long Tenure at Budget Rent A Car 11:41 Impact of COVID-19 on Career 13:11 Post-COVID Career Ventures 17:39 Skills and Resilience in Tourism 22:57 Memorable Moments in Tourism 28:57 Current Thoughts and Future in Tourism 35:45 Closing Remarks and Final Thoughts   __________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Guy Robinson - https://www.linkedin.com/in/guy-robinson-58b8b619/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    38 min

  4. 17/12/2024

    A very Merry Christmas wrap - with Garth, Chambers, Adele and John

    In this special (and slightly chaotic!) Christmas episode of the Tourism Chat Show, host Michelle is joined by an incredible lineup of guests: Adele Marsden from New Zealand Educational Tours, Lisa Chambers dialing in from Cairns Adventure Group, Garth Oakden of Tongariro River Rafting, and John Gregory from Terranova Tours. Together, they take a light-hearted look back at 2024, sharing highlights like business expansions, awards, and personal milestones (weddings included!). The group doesn’t shy away from discussing the year’s challenges, including non-refundable deposits and shifting travel patterns. Looking ahead to 2025, the conversation turns to dreams of diversification, prioritizing self-care, and strengthening industry support networks. This festive episode wraps up with reflections on successes and aspirations for the year to come. Join us for laughs, insights, and a toast to the future! 00:00 Welcome to the Tourism Chat Show 00:17 Meet the Special Guests 01:26 Highlights of 2024 04:19 Challenges Faced in 2024 06:57 Key Learnings and Future Outlook 18:51 Adventure Tourism Trends 23:41 Responsibilities of Managing Young Travellers 24:38 Trends in New Zealand Tourism 26:03 Challenges in Tourism Funding 29:34 Tourism Industry Collaboration 32:15 New Roles and Opportunities 37:24 Holiday Plans and Reflections 42:06 Podcast and Future Plans 42:53 Conclusion and Holiday Wishes _____________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Lisa Chambers: https://www.linkedin.com/in/lisa-chambers-84650a22/  Lisa's new podcast: https://open.spotify.com/show/6atx31C8mNOqGMqTiRmEfN?si=dfba9152a9dc45df  Garth Oakden: https://www.linkedin.com/in/garth-oakden-10ab6b21/  John Gregory: https://www.linkedin.com/in/john-gregory-9a201452/  Adele Marsden: https://www.linkedin.com/in/adele-marsden-17a5603b/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    44 min

  5. 10/12/2024

    TRENZ Unpacked - Mentoring Programme for Newbies with Craig Wilson

    In this episode of the Tourism Chat Show's 'TRENZ Unpacked' series, host Michelle welcomes Craig Wilson, a veteran mentor for the TRENZ new exhibitor programme. Craig shares expert advice for first-time exhibitors, highlighting how to prepare marketing materials, make the most of networking and formal appointments, and the importance of post-TRENZfollow-ups. He also discusses the mentoring programme, offering insights to ensure new exhibitors have a successful engagement at TRENZ. Tune in to learn valuable tips from Craig's extensive experience in the tourism industry.   00:00 Welcome to the Tourism Chat Show 00:21 Introduction to Craig Wilson and TRENZ Unpacked 01:08 Maximizing Your TRENZ Opportunities 01:30 Importance of the Mentoring Program 02:26 Interview with Craig Wilson 04:15 Common Mistakes and Tips for Exhibitors 05:34 Trade Pricing and Networking Strategies 10:46 Building Meaningful Relationships at TRENZ 15:44 Success Stories and Final Advice 17:25 Conclusion and Farewell   __________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Craig Wilson - https://www.linkedin.com/in/craig-wilson-46615210/   Quality Tourism Development - https://www.linkedin.com/company/quality-tourism-development-ltd/ Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    19 min

  6. 03/12/2024

    The Economic Impact of Cruise Tourism - with Jacqui Lloyd

    In this episode of the Tourism Chat Show, host Michelle Caldwell welcomes Jacqui Lloyd, Chief Executive of the New Zealand Cruise Association, for an insightful discussion. Jacqui provides an update on the economic impact of cruise tourism in New Zealand, highlighting the findings of a recent study conducted by the AEC group. The conversation covers various topics, including significant economic contributions, regional benefits, rising costs, regulatory complexities, and trends in the global cruise sector. Jacqui also addresses the challenges faced by the industry and outlines her priorities for 2025, focusing on data collection, government relations, and collaborative efforts to enhance cruise tourism in New Zealand.   00:00 Welcome to the Tourism Chat Show 01:18 Upcoming Episodes and Listener Appreciation 02:43 Introduction to Jacqui Lloyd and Cruise Industry Update 03:30 Economic Impact Assessment Findings 07:01 Challenges and Future of Cruise Tourism in New Zealand 18:29 Comparing New Zealand and Australian Cruise Industries 20:06 Collaboration and Advocacy in the Tourism Sector 23:07 Public Perception and Social License of Cruise Tourism 25:00 Optimising Passenger Logistics 25:22 Economic Impact of Cruise Tourism 25:59 Funny Anecdote from Picton 28:25 Trends in the Cruise Sector 30:19 Accessible Travel and Immersive Experiences 33:17 Innovations in Cruise Ship Technology 34:05 Sustainability and Future Fuels 36:46 National Strategy and Government Relations 39:57 Concluding Thoughts and Future Outlook ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Jacqui Lloyd - https://www.linkedin.com/in/jacqui-lloyd-36490018/  New Zealand Cruise Association - https://newzealandcruiseassociation.com/the-value-of-cruise-tourism/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    45 min

  7. 26/11/2024

    Embracing Gen Z - with Will Cannon

    In this episode of the Tourism Chat Show, host Michelle welcomes Will Cannon, an Experience Supervisor at Weta Unleashed and the 2024 Young Tourism Export Council Rising Star Award winner.   Will discusses the significant influence of Gen Z in tourism, offering insights on how businesses can attract this dynamic audience. He emphasises the importance of sustainability, transparency, and inclusiveness in engaging Gen Z both as visitors and employees.   Will also shares his journey in the tourism industry and provides actionable advice for future planning, making this an episode filled with valuable takeaways for tourism professionals.   00:00 Welcome to the Tourism Chat Show 00:25 Introducing Will Cannon: Rising Star in Tourism 02:08 Will's Journey in the Tourism Industry 07:51 The Potential of Gen Z in Tourism 12:01 Engaging Gen Z: Insights and Strategies 19:35 Brands and Trends Shaping the Future 24:15 Creating Memorable Experiences at Weta Unleashed 27:53 Final Thoughts and Advice for Tourism Businesses   ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Will Cannon: https://www.linkedin.com/in/will-cannon-568807323/  Weta Unleashed: https://tours.wetaworkshop.com/unleashed/tickets/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    30 min

  8. 19/11/2024

    Leadership Lessons in Adventure Tourism - with Anne Newman

    In this episode of the Tourism Chat Show, host Michelle welcomes Anne Newman, the General Manager of Christchurch Adventure Park. Anne, recently named the Akiaki Emerging Tourism Leader at the New Zealand Tourism Awards, shares insights into her career, the challenges she's faced, and the strategies she employs to lead effectively in the tourism industry. The conversation covers topics such as crisis management, team motivation, and the future potential of Christchurch Adventure Park. Additionally, listeners are reminded about the closing dates for the TRENZ applications and are encouraged to stay tuned for upcoming episodes featuring interesting topics and guests in the tourism sector.     00:00 Welcome to the Tourism Chat Show 00:29 Introducing Anne Newman 01:08 TRENZ Unpacked Series 02:23 Interview with Anne Newman 04:53 Anne's Career Journey 08:03 Challenges and Crisis Management 13:46 Leadership and Teamwork 21:24 Future of Christchurch Adventure Park 26:14 Emerging Trends in Adventure Tourism 29:14 Advice for Emerging Leaders 33:20 Closing Remarks   ___________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Anne Newman - https://www.linkedin.com/in/annenewman1/  Christchurch Adventure Park - https://christchurchadventurepark.com/  To exhibit at TRENZ - https://www.trenz.co.nz/trenz/sellers  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    35 min
See All (100)

4.8
out of 5
16 Ratings

About

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com

Information

  • Creator
    Destinate NZ
  • Years Active
    2020 - 2025
  • Episodes
    100
  • Rating
    Clean
  • Copyright
    © Copyright 2020 All rights reserved.
  • Show Website
    The Tourism Chat Show

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