How Your Quality Analysts Can Help Improve Your Call Centers' Performance - with Robin Carter-Stuart

Secrets To Contact Center Success

Robin Carter-Stuart is the Nominated Representative Coach at TSB Bank. He’s worked in the contact center industry for the past decade, mostly as a Team Leader, a technical trainer and as a sales quality analyst. He’s got a super strong understanding of how your Quality Analysts can contribute to building a world-class coaching culture in your centers, so you lift performance.

Full show notes: https://bravatrak.com/robin-carter-stuart-podcast 

Connect with Robin on LinkedIn: https://www.linkedin.com/in/robincarterstuart/

Get your free copy of Game On: https://bravatrak.com/game-on-book

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign-in or sign-up to follow shows, save episodes and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada