16 episodes

If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues?

My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key components of a crisis management programme and look back at how organisations large and small have managed – and mis-managed – issues affecting their reputation under the media spotlight.

Managing Reputational Risk Grant Bather

    • Business

If your business was hit by a crisis, would you know what to do? If you were hacked and your customer data stolen? If a member of the executive team was accused of a serious crime? If a vocal section of your customer base called for a boycott? Would you have plans and procedures in place to deal with these issues?

My name is Grant Bather and I help organisations plan and prepare for issues negatively impacting their reputation. Join me in this series of podcasts as I look at the key components of a crisis management programme and look back at how organisations large and small have managed – and mis-managed – issues affecting their reputation under the media spotlight.

    Managing Reputational Risk: The issue of accessibility

    Managing Reputational Risk: The issue of accessibility

    Joining host Grant Bather is BBC journalist and campaigner Johny Cassidy.
    During the conversation, Grant and Johny discuss the important issue of accessibility – what
    accessibility truly means and how organisations can embrace accessibility.
    The episode also highlights the steps organisations should – and shouldn’t – take to be more
    accessible, and how embracing accessibility can help businesses reach new audiences.

    • 30 min
    Managing Reputational Risk: Internal Comms considerations

    Managing Reputational Risk: Internal Comms considerations

    Hosted by Grant Bather, alongside Nick Seymour, Editorial Director at Rostrum, the latest episode focuses on the internal comms pressures and processes around navigating a negative reputational event.
    Throughout the conversation Nick and Grant turn to the importance of a plan and the need to engage with all stakeholders with a clear consistent message and approach. They also look at different content avenues during a crisis, including emails, podcasts, social media posts and more.
    The episode brings to light the importance of vigilance and training in maintaining a clear narrative around crises and negative reputational events.
    Grant Bather, Director of Reputation at Rostrum said: “Internal communications is a key function for many organisations, but in a crisis can be overlooked. In this episode we look to shape the narrative, promoting an internal comms function that is trained and ready should a crisis hit. We hope that this episode helps to guide organisations as they tackle their crisis communications strategy.”

    • 26 min
    Managing Reputational Risk: proactive crisis management

    Managing Reputational Risk: proactive crisis management

    In the latest episode, host Grant Bather, is joined by guest Nathan Miller, CEO OF US-based MillerInk.
    During the discussion, Grant and Nathan talk about the importance of embracing proactivity during a crisis, mastering media relations and using the correct tone and language with all audiences.
    The conversation also examines the challenges of accidental spokespeople and the importance of keeping a tight rein on who speaks to the media, as well as how to articulate key messages.

    • 33 min
    Managing Reputational Risk: Stakeholder mapping and engagement

    Managing Reputational Risk: Stakeholder mapping and engagement

    In the latest episode of Managing Reputational Risk host Grant Bather is joined by Tom Ward, VP Sales at Onalytica.
    The conversation looks at how organisations must find and view stakeholders – and crucially how these stakeholders connect and engage with each other. The podcast also examines how organisations should filter their stakeholders and the approach to take around internal stakeholders, including staff and the executive team.

    • 31 min
    Managing Reputational Risk; Misinformation and disinformation

    Managing Reputational Risk; Misinformation and disinformation

    The latest episode of Managing Reputational Risk focuses on an interview with Gideon Blocq, CEO of Vinesight, a US firm with a revolutionary tool that uses advanced AI technology to detect suspicious share patterns across social media, regardless of the content format.
    This tool aims to help organisation identify harmful narratives before they gain too much traction and prevent them from reaching a wider audience.
    The conversation examines the importance of a proactive approach to brand monitoring and mentions - and much more.

    • 33 min
    Managing Reputational Risk; social media in a crisis

    Managing Reputational Risk; social media in a crisis

    In the latest episode, host Grant Bather speaks with Head of Corporate and Social Media at Rostrum, Sophie Mellish. 
    The conversation looks at the role of social media in a crisis, and the steps social media teams can take in a media storm.

    • 39 min

Top Podcasts In Business

The Diary Of A CEO with Steven Bartlett
DOAC
Where's My Money?
rova
The Property Academy Podcast
Opes Partners
Cooking the Books with Frances Cook
BusinessDesk and NZ Herald
The Curve
The Curve
Prof G Markets
Vox Media Podcast Network